UCCX with Novell GroupWise

Hi,
I use integration UCCX with Novell GroupWise. All the abilities has working good. But sometimes, when i send e-mail to customer, I have double mails...
Why is this happening?
Thanks
Sergei

Hi Gergely,
UCCS Version 8.5.1 SU1
UCCX Premium ( not UCCE)
Unfortunately, I do not know what it is a problem. When i send email (answer) to a customer, it is duplicated. But it happen sometimes, about 7 out of 10 sendings. First, I thought that the problem is WAN, because of EMAIL Server and UCCX are in deferent cities, perhaps it is problem in network.
Last week, I used other EMAIL Server in the same city as UCCX (LAN), but that problem happened again
Sergei

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