UCM and lack of support of Apple Mac Computers (for designers)

HI all,
IHAC who are asking us how they can use Site Studio Designer (SSD) in their Mac environment. Being web designers, they almost universally use Macs, and of course, SSD doesn’t run on a Mac.
What alternatives are there? I suggested using a Windows VM, and while they accept that this works, they don’t like it because a) its slow (so buy more RAM) and “the SSD design pre-dates the ark”. Guilty as charged your honour.
Are there any other alternatives? How much can you do with Jdeveloper these days?
I have a meeting with the designers on Thursday tomorrow, so any background you can give me by then would be great.
Cheers,
Brendan
BRENDAN HILLS | ORACLE Fusion Middleware
Mobile: +61420363908 | Desk: +61386163592

If you could go with SSXA (Site Studio for External Applications) rather than Site Studio Designer, you problem is solved - SSXA's IDE is JDeveloper, which is available even for Mac OS. Besides, with SSXA a lot of administration can be done directly from web browser.

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Has anyone experienced, if so found a solution to having electrical shock, tingling, pain and burning in fingers hand and wrist from using the apple mac computers??

Has anyone experienced electrical schock, tingling, burning and pain in the fingers, hand and wrist while using the apple mac desktop and the apple pro notebook?? If, so have you found a solution?? Never experienced this with any other computers and I have talked with my Doctor as well as a specialist and have had an EMG test for capatunel and nerve damage both test were negative

I have experienced some mild tingling if I touch the aluminum case on my iMac at the same time that I touch the metal cases on my external hard drives. They are all connected to the same surge suppressor and are on the same circuit, which is definitely properly grounded. I can't explain it, and I just make sure not to touch them at the same time.
I have never had any sensation touching just one of the devices alone. Is that what you are experiencing?

IPhone 4 catching fire and lack of support from Apple?

On Saturday when I was charging my phone I noticed a burning smell and immediately ran over to my iphone and pulled out the charger cable which was glowing red and smoke was coming from both it and my iphone 4. My phone although slightly fire damaged in the charger dock was still operational, however, when the battery ran out and I tried to charge again on a different charger it would not recharge. I took my phone into the apple store (Toronto Eaton Centre, Canada) and received terrible customer service. The 'genius' took maybe 5 seconds to not listen to my complaint before running off with my phone and charger and then coming back with a new handset and cord and asking me to pay for the replacement. I have since spoken to the manager of the store who was equally unhelpful or concerned about the issue and informed me that he couldn't help because they have since lost my old handset in the apple warehouse system.
I am not only concerned that my current handset could now catch fire, but I am also concerned at the level of disinterest from a company about what is clearly a dangerous fault. What could have happened if I was asleep when it was charging?
As a consumer, this is my first apple product and I had been looking at buying a macbook very soon, however following this incident where I have been penalised through no fault of my own for using a dangerous handset. Then the total lack of concern, apology or interest demostrated by apple has put me off ever using apple products again.
I would urge others to be very very careful when charging their handsets as this could have been a lot worse. If your phone is damaged certainly do not expect any support or assistance from Apple.
Regards
Colin

The iPhone was out of warranty.
It has suffered physical damage.
The Genius Bar staff evaluated it and found it and the charging cord non-serviceable*
The customer was presented a price for OOW replacement
Customer declined, and decided to escalate to a supervisor.
These are pretty much the only facts at play here. The rest is emotion and speculation. The asterisk is for this. You'll have to trust most of this, including the fact that I have a few credentials in Public and Occupational Safety
*If the iPhone was considered a safety hazard, it was very likely placed in a fire-resistive environment. Once it goes in, taking it out is a very serious matter that involves the safety of personnel, the building and other occupants. During the escalation, chances are very high that the iPhone was disposed of according to safety protocols. To have given it back to the customer would have been a serious liability issue. The iPhone wasn't "lost," it was neutralized.
If the customer does not want the OOW replacement, the Apple Genius Bar management or staff is unikely to hand him/her something that could be dangerous or volatile. It would be irresponsible to do so.

I have got two questions: 1. Can I use wireless Mouse with an I Pad? 2. Is there Nano-Technology in use in Apple / Mac - Computers, I Pads and or Phones?

I have got two questions: 1. Can I use a wireless Mouse with an I Pad? 2. Is there Nano-Technology in use in Apple / Mac - Computers, I Pads and or Phones?
Thanks Roland

There actually is a type of "pointer" native to iOS. it's part of the AssistiveTouch feature, used to replicate multitouch gestures with one finger. You just can't control it with a mouse.
Anyway, as far as I can discern the iPad does not use nanotechnology in any part of its construction.

PLEASE HELP 2/24/13 Brand new iPod Touch 5th Gen froze on set up and I tried to shut it down and it was on the apple logo screen for a long time and it shut down but now it won't turn on! PLEASE HELPPPPPP

DESPERATE PLEASE HELP So my mother got herself an iPod touch 5g for Christmas and barely asked me to set it up last night, (BRAND NEW NOT OPENED YET).. I set it up not plugged into iTunes (directly on iPod). I was setting up a new iTunes account for her (got passed Wi-fi set up and location services) and as I was doing that, it mysteriously froze somehow. So I held the home button and power button down simultaneously, which I thought would restart the iPod/shut it down.. so it did, and it was on the apple logo screen for a LONG TIME.. and when I checked after a long time, it was black. I tried to turn it on, charge, and plug it into itunes (iMac computer) and it won't turn on!!!!! PLEASE HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Lack of support from Apple re iTunes.

For 4 weeks now I have been trying to get help from Apple and I have been sent from pillar to post!
Initially, after downloading the latest version of iTunes, I found that I could no longer purchase any music. I was receiving: "An unknown error occurred (0x80092013)" but after some 3 weeks, this changed to, "We could not complete your iTunes Store request. An unknown error occurred (-1202)".
I have searched for help on the support community (more helpful than Apple) and followed all the suggestions offered to me - but still no luck. NOW Apple tell me that it's not their fault, the problem is my end and they tell me to phone and PAY MORE for their Technical Support Team to fix it! See my latest reply below:
"As Sue has mentioned Apple cannot fix this for you because it is related to end user settings on your computer. I did speak with my manager and our engineering team, and they advised that all relevant information that is available to the iTunes Store Staff has been provided, and the next and only available step to assist with this resolution is for you to contact the Apple Care Technical Support Team, and see if they can help. The iTunes Store has exhausted all options and provided all information that we have available.
A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To contact them directly please call:
(44) 0844 209 0611"
I replied thus:
"I do not believe I am reading this!
Everything worked perfectly until I updated to the latest version of iTunes - and, NOW, you are telling me the problem is at my end?
What about the hundreds (if not more) who are having similar problems? What about all the money I've spent on 3 products - not to mention all the songs I've purchased?
Why can't I access Apple Care Technical Support online? Couldn't they access my system if I give the required permission?
Why should I have to pay more (in reference to your "fee-based support options"?
I have already spent more than £60 downloaded suggested "fix" programmes and none of them helped.
Do I need to take legal action?
I am thoroughly disgusted with your total lack of care for a loyal customer!
Martin Mahoney."
PLEASE SHARE with as many as possible as I am sick and tired of big-business being able to just wipe their hand with their customers' problems (once they've got our money).

No problem, I could probably have struck a better tone. Couple of months away from 50 myself and don't always have the patience that I used to...
Ouch on the Speedy PC Pro front.
Believe me, I've been there. Beating my head against a brick wall, trying my own ideas and the ones I can find online, and nothing works. Sometimes we have to put the problem to one side and come back in a new frame of mind. Set yourself a time limit and know from the outset that you might not be successful in that session, that way it is not so frustrating if you're still no further forward at the end of it.
The essence of the posts I've tracked down so far is a suggestion that your PC either can't see the correct servers to talk to, or having found them has decided they can't be trusted and therefore doesn't let iTunes do its thing. As I say this isn't an issue I've ever had, or read up on, so I don't have any instant suggestions for what to do next, but I will keep my thinking cap on.
One of the linked threads I read mentions "an ongoing issue that Apple are aware of". It is best to take these claims with a pinch of salt, but there may be an identifiable common cause that is affecting you and a (relatively) small number of other users. Apple tend not to make pronouncements but they do keep working on improvments. Just because they can't/won't troubleshoot with you on an individual basis doesn't mean they do nothing. You might find the next build of iTunes fixes things for you regardless of what you do in the meantime.
Your existing content isn't lost to you. It will still play in iTunes or on your Nano, and you can still import CDs to your library.
tt2

Unbelieveable lack of support from Apple (error -50 issue)

Well I've just updated iTunes again and of course, I still have the -50 error trying to download the video I purchased over a month ago. That's at least 3 or 4 releases of the software and still no fix. And before somebody recommends that I do the things mentioned on this forum (like deleting the .tmp file and rebuilding your music), I've done all of those. Also, I purchased a ringtone the other day for my iPhone and it downloaded just fine SO THE ISSUE IS OBVIOUSLY RELATED TO iTunes and a large (over 2gig) video file and has nothing to do with my computer.
What really gets me is that I've posted more than once on this subject, along with other people, and have absolutely no support from Apple. Oh well, at least I have a $100 voucher I can use for something. Maybe I can get my $10 back for the video I paid for....
I also have a mac Mini so I really consider myself a good Apple customer. To bad they don't really seem to care....
Andrew McIntyre

Just a thought,
have you tried deauthorising your account and reauthorising?
don't know if it would work but just trying to help

SQL Azure Support Team And Lack of Support.

Hello,
I purchased an Azure Support Plan seeking help as a
Developer. For more than two Month the Azure SQL Engineers failed to help me.
I wonder! Is my case beyond help or Politics and racism are involved.
1-
My site has a political message. It is about launching a much needed political movement in the Middle-East. The Site invites people to register as members and hopefully bearers of this Political Call.
This Political Call is not to the comfort of some powerful groups that could be behind the lack of support that I am getting.
Details of the case.
2-
On my local machine, the process of posting a completed Registration Form is completed without any error and the data is stored on the local MS SQL.
3-
When posting a completed form over the internet, however, one gets a blank page and the process of Registration is aborted.
4-
The Connection String that connects my Asurewebsite to the already linked Azure SQL is not formed correctly, and so I believe.
5-
I used “MSDeploy” to upload the site to the Azure Platform, “All the files and the MS SQL”.
On the Azure remote, I already linked an Azure SQL to my Website, 1gb and paying for it. This Azure SQL copied its schema and data from the MS SQL that “MSDeploy” uploaded.
On the Azure Platform, I can manually access my linked Azure SQL Database, edit its schema, as well as, the
listed data included during the process of uploading.
6-
The Problem: The process of linking the Azure SQL to my site generated the required Connection
String on the remote, however, the Connection String of my Web.Config file on the remote still refers only to the uploaded MS SQL.
Believing that this could be the cause of aborting the registration process I decided, after many unsuccessful attempts to include the Azure generated Connection String to the Web.Config file, to seek the help of the Azure SQL Engineers by
purchasing an Azure Support Plan as a developer, more than 2 Month ago, and paying for it.
7-
I submitted a Ticket, asking for help to connect My Azure Website to the already linked Azure SQL using the already generated Connection String.
Instead of focussing on the connection issue the MS Azure SQL Engineer kept asking me to read irrelevant, mutually referring
and retired articles including one that deals with how to connect to MS Server 2005.
Many emails were exchanged for about 4 weeks and absolutely there was no intention on focussing on the Azure SQL connection need.
8-
Three weeks ago, I submitted another Ticket, voicing my displeasure of the treatment that I received.
However, the second Support professional kept trying to pass me on to other people, departments and finally suggested to set up a Tele-conference that includes many participants. Believing that it is another way of avoid
the issue, I insisted on only discussing my SQL connection need, but this insistence was completely ignored.   Details of the
Site are:
A-
The URL of the Site is:
http://ozza.azurewebsites.net/.
B-
The Azure “Ado” generated Connection String:
Server=tcp:fv9wkz2vsk.database.windows.net,1433;Database=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password={**my password**};Trusted_Connection=False;Encrypt=True;Connection Timeout=30;
C-
The Publish Profile File:
<publishData><publishProfile profileName="Ozza -Web Deploy" publishMethod="MSDeploy" publishUrl="waws-prod-ch1-001.publish.azurewebsites.windows.net:443" msdeploySite="Ozza" userName="$Ozza" userPWD="ZhbqatbxQ84T8pwgs4fbvxaHbahsuD2cyBohLGArxH7hx2NQ2hMvS9NqqhDp" destinationAppUrl="http://ozza.azurewebsites.net" SQLServerDBConnectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"><databases><add name="ArabUnity" connectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" providerName="System.Data.SqlClient" type="Sql" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"/></databases></publishProfile><publishProfile profileName="Ozza - FTP" publishMethod="FTP" publishUrl="ftp://waws-prod-ch1-001.ftp.azurewebsites.windows.net/site/wwwroot" ftpPassiveMode="True" userName="Ozza\$Ozza" userPWD="ZhbqatbxQ84T8pwgs4fbvxaHbahsuD2cyBohLGArxH7hx2NQ2hMvS9NqqhDp" destinationAppUrl="http://ozza.azurewebsites.net" SQLServerDBConnectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" mySQLDBConnectionString="" hostingProviderForumLink="" controlPanelLink="" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"><databases><add name="ArabUnity" connectionString="Data Source=tcp:fv9wkz2vsk.database.windows.net,1433;Initial Catalog=ArabUnity;User ID=ArabUnityServer@fv9wkz2vsk;Password=********" providerName="System.Data.SqlClient" type="Sql" targetDatabaseEngineType="sqlazuredatabase" targetServerVersion="Version100"/></databases></publishProfile></publishData>
D-
I activated the Kudu site to process my Website on the Azure Platform and the voluminous Log “Dump File” it
attached.   It includes comprehensive details about any and everything that is related to my Website.
I desperately need help in and willing to provide any other information one may need.
Respectfully Yours,
Abdou Aboyoussef..

hi Joseph,
We apologise for all happened to you. I check your supplied website url and check this page (http://ozza.azurewebsites.net/DisplayData.cshtml ), I found you could get data form database. Did
you resolved this issue? If not, I recommend you could refer to those documents (http://www.windowsazure.com/en-us/documentation/articles/web-sites-dotnet-deploy-aspnet-mvc-app-membership-oauth-sql-database/
& http://msdn.microsoft.com/library/azure/ee621781.aspx ).
Regards,
Will
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey.

How do i set up facetime and the messaging app on my daughters ipod touch? she is 9 and can not have an apple i.d. for purchases etc. i only want to message her from my i phone!

What i need the answer to is how to get an apple i.d.for my daughter without an email address or anything else, as she is only 9 and does not need, nor can she legally have, an i tunes account. I have got face time working but have done it with my other email address and have gone round so many houses to achieve it the passwords etc are a mystery now. is there a place where i can view what is linked to what, and generally do some house keeping and tidy up the mess i have created attempting to enable the features of her i pod touch? I am trying to keep my child from the full force of the internet and therefore have found the easiest course of action to leave everything switched off and am starting to wish i had bought a shuffle instead, She is right to question why she has the device when she can not use it to it's capacity. But safely. And i am astonished that the help is so difficult to obtain quickly and easily, surely other responsible parents have had to do the same thing?

MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
If the iPhone has iOS 6, you can only uncheck your phone number on the iPod that is in Settings>Messages>Send And Receive. To delete yo have to create a new iTunes account not associated with the phone.
What do yo mean by "is there a place where i can view what is linked to what, "?

I have migrated everything from my windows PC to my new Apple Mac, except for all my Outlook information. Thunderbird recreated the information, but without an "sbd" ext

I have tried Thunderbird to migrate all my Outlook mail, contacts and address information from Windows to Mac but it didn't work. It didn't give me an 'sbd' extension even though it recreated allmy information in Thunderbird. There was no way for me to export the information from my Windows PC to my new Mac. Can anyone please help me.
Gail1401

O2M (Outlook2Mac) is the only migration app that I have ever found that works to migrate Outlook pc mail, contact, and calendar data to a Mac. At $12.95 it's a steal.
It sounds like what you actually did was import your Outlook mail on your pc to Thunderbird on your pc.
Note 1: O2M runs on your pc. It converts your Outlook files to a format that can be transferred to a Mac. After you export your Outlook mail & contacts you still need to move (copy) them to your Mac and import them into whatever mail/contact application you are using on your Mac.
What mail/contact application are you planning to use on your Mac?
Do you need assistance with copying files from your pc to your Mac?
Note 2: .sbd files are Thunderbird files. They are optional and are associated with Thunderbird mail subfolders. They have no bearing on migration from a pc to a Mac.

HT4715 I cannot access my windows computer from new iMac using remote desktop or App from App Store! I have called and received no support from apple or windows

Please help with connecting a new iMac to an office windows based computer. I have checked everything and neither apple or microsoft support remote connections live.

Try using Migration Assistant following this guide:
http://support.apple.com/kb/HT4413#3
There is advice in this document for using Migration Assistant from Time Machine or other hard drive.

Upgrading to Mountain Lion and lack of support for Power PC Applications

Hi
I have been reading with interest the comments and questions about this.
I am a bit of a novice with pc/mac terminology so was baffled to receive the message about Power PC Applications. I merely upgraded to Lion thinking it would be great to have the latest software on my Mac but am now unable to log into work remotely.
I log in using "Cryptocard" software and tokens. Does anyone have any experience of getting around the power pc application issue using the Cryptocard software? I an hoping I wont need to revert back to the previous software after spending £13 upgrading it!
Have contacted Cryptocard for support but comments are welcome
Many thanks

I have no experience with Cryptocards, but,
Workarounds:
1. Revert to the original OS X that was operating on your Mac;
2. Upgrade your PowerPC applications to Intel versions;
3. Replace your software with alternatives that work in Lion;
4. Partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" system to run your PPC applications but not concurrently with Lion; or
5. Do what I do, install Snow Leopard (with Rosetta) into Parallels in Lion:
[click on image to enlarge]
Full Snow Leopard installation instructions are here:
http://forums.macrumors.com/showthread.php?t=1365439

Like so many others I have not been able to access or send emails with iCloud now loosing business. Not good enough and lack of info from Apple is also not good enough!

Like so many others I have not been able to access or send emails on iCloud. This is now loosing me business! Not Good enough Apple and your lack of information is poor customer service.

Unfortunately, Apple does not yet allow merging of Apple ID's. if you were once using [email protected] as your Apple ID then there is no way to link that ID with the new one to avoid losing the previous data under that old ID. You will have to either go back to using the old ID to save the old data or just keep both, which you arfe allowed to do.

Netflix and lack of support for iPhone

Is it just me? I've been trying to stream a movie via netflix on the iPhone 4, however, every time it starts saying Loading Movie... it sort of "crashes" back to the video selection screen. Of course my first thought is to search every support and search engine known to man but that yielded no results. Netflix has no support for the iPhone app on their website at all, why release something when there's no support, isn't that called a beta? Please help if anybody has experienced this problem. Thank you in advance.

I have the same exact problem on my iPod Touch 3rd gen 32GB. On my iPhone 3GS however on the same wifi network everything works fine.
When the iPod Touch first boots up I get the Alert: "Cannot reach netflix.com. Please try again later." (subsequent times, this error is not shown, but the movies still do not play) Pressing ok continues to launch Netflix and shows movie "Like"s and selecting Instant Queue menu has no problem showing my own Instant Queue. The problem occurs when you attempt to Play a movie. Pressing Play results in a message "loading...", then for a brief second the Netflix landscape red screen appears and returns back to where I pressed the Play button.
Tried updating to 4.1 and tried reinstalling Netflix without any luck.

IPhone5 - a worst product (Standby-Button) and a worst Support by Apple!!!! How much does it cost to repair this Button at a Shop?

WHere can I get a good support?

There is a program by Apple to replace the iPhone 5 sleep/wake button https://www.apple.com/uk/support/iphone5-sleepwakebutton/

UCM and lack of support of Apple Mac Computers (for designers)

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