UCS B-Series Fan Module 3 Performance and Temperature N/A

Hi,
I have one UCS-B chasis. In the Fan status, I have one fan module with a weird status:
Operability - Operable
Performance - N/A
Power - On
Temperatura - N/A
I attach printscreen. Any idea what's going on?
Thanks in advance,
Ruben

Hi Padma,
latest version, 2.1.1a.
LED status was green.
We did a HA testing and we took this fan out and then in again. Since then we have this output.
Regards,
Ruben

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    That is all fine. But, Cisco won't take the failed part back for refurbishment, which in this case would be simply to replace the fans!
    The replacement part came with the standard Cisco return packaging: a sticker with an RMA #, a "manual" paper UPS label, and instructions to use their on-line tool ( www.cisco.com/go/logistics ). But, when I entered the RMA number, I got a pop-up saying it was invalid, and I should call Cisco Asset Recovery, whose 800 number is also on the sticker.
    They told me that this part is not returnable; that the RMA is only to ID the shipment so they can confirm I got it. They told me to just throw it out. They would not provide a printable return shipping label.
    I'd feel bad throwing out even the substantial cardboard and foam packaging of this part, let alone the assembled unit!
    Hasn't Cisco heard that there is a general industry movement to cut down on electronic waste? With the removal of six screws, I could swap the failed fan out of this assembly and replace only the fan. I'm glad Cisco didn't ask me to do that level of repair, but I certainly think they should -- I'd assumed that the replacement unit I'd received was a return "refurbished" with new fans.
    It seems a complete waste to just chuck out this whole thing.
    Heck, even the tiny power supply bricks for the Aeronet APs have a little "no trash" sticker on them, with a link to http://cisco-returns.com . Why do they just dispose of router faceplace assemblies when the only issue is a fan that was expected to fail in the first place?
    Anyone have a justification for this waste, or is it just Cisco being too big to care?
    Attached photo shows the 3845 front piece, which is the fan assembly, and the package the replacement came in, which could be used to return this part, and then be reused. For comparason, the little black thing in front is an Aeronet 1131 power module, which has a Cisco Recycles sticker.

    Stephen Bohrer wrote:It seems a complete waste to just chuck out this whole thing.
    Cost effectiveness.
    Basically, the fan unit is worth maybe, I dunno, $50 to manufacture? It'd cost Cisco probably $25 to pay the shipping back for the failed part, and then half an hour of someone's time to refurbish/clean/test the replacement unit - and, since they'd probably replace all three fans at the same time, you're effectively only sending them the mounting plate.
    It's simply not cost effective.
    HP have a similar process when it comes to failed memory modules - if they ship you a replacement memory module for, say, a laptop which has an issue, they don't bother having the dead one shipped back - it's simply not worth the shipping and handling costs to recover a part worth maybe $75.
    It's harsh, and environmentally unsound, but Cisco is like most big companies - they're in it to make money, and wasting money like that simply isn't how John Chambers justifies his existence to the board!
    Cheers.

  • Fans Constantly Cycling On and Off

    About a week ago the fans on my dual 2.0 G5 running 10.4.8 started cycling on and off. After a few days of this I ran AHT and received the following error:
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    After I got home and set it back up the fans started cycling on and off just as they did before I took it in for repairs–they cycle on and off regardless of the ambient temperature or the amount of work the processors are performing. I ran AHT's extended test which it passed with no problems.
    What's going on? Did they mess up when they were doing the calibration? Am I going to have the same problems that prompted me to take it in for repairs to begin with? Is there a serious hardware problem that they failed to discover?
    The service was poor, and they even managed to scratch the **** out of the side of my G5, so I don't really want to take it back to them again. Unfortunately the closest Apple Store is about 4 hours away and my G5 is no longer under warranty.
    Any suggestions about what's causing the problem and what I should do would be really appreciated. Thanks.

    Blinn–
    Nope, I hadn't installed a software update. It just came out of nowhere. If you haven't done so, I reccommend running AHT to see what it shows. Hopefully you're just having a software problem.
    DaddyPaycheck–
    Thanks. That clears it up. I am definitely going to call Apple. I am really fuming about the lack of service I've had from the "Authorised Repair Center."
    UPDATE
    It just keeps getting worse. Now the G5's fans are really revving up and it is putting itself to sleep with increasing frequency. I just got off the phone with the guy who "repaired" it. The reason that AHT is showing the same error code, but on processor B is because when he reinstalled the processors after resetting the logic board he switched them. According to him, this error shows that it is a problem with processor B, which will need to be replaced. It's going to cost $581 for the CPU–no charge for labour since I've already paid to have it fixed once even though it wasn't!–but I don't think I want anyone at that shop working on it again.
    Has anyone else replaced a CPU in a dual 2.0 G5? How much did it cost you? Is this something that I could do myself?
    I think that before I do anything else I'm going to take DaddyPaycheck's advice and call Apple. At least then Apple will know that this authorised repair center is doing a terrible job!

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    - A collection of some threads which provided usefull answers to questions which are frequently asked, and,
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    The listed threads will be enhanced from time to time. Please feel welcome to post to [this thread|Suggestions thread for ABAP FAQ sticky; to suggest any additional inclusions.
    Note: When asking a question in the forum, please also provide sufficient information such that the question can be answered usefully, do not repeat interview-type questions, and once closed please indicate which solution was usefull - to help others who search for it.

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    Message was edited by: Oxana Noa Zubarev

  • UCS C series maximum hard drive size

    Looking for info on the maximum hard drive size support on teh UCS C series.  I have a C200M2 that I added a 4TB drive, I have updated the server to the latest firmware and BIOS however the server shows the drive size is 2TB.

    Hi!  and welcome to the community mate!
    Here is the table that shows the supported disk's PID for the C200 server:
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    If you successfully installed ONE HDD of 4GB and made it work, you were lucky cause I don't see any disk with that size, I have not even seen a disk of that size for UCS yet.
    I am wondering if perhaps you installed 4 disks of 1TB and configured them in RAID 1 which would explain the reason for the size to go down to half of the capacity of the array as RAID 1 is a mirror.
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    Rate ALL helpful answers.
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  • Ask the Expert: Cisco UCS Troubleshooting Boot from SAN with FC and iSCSI

    Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Cisco UCS Troubleshooting Boot from SAN with FC and iSCSI with Vishal Mehta and Manuel Velasco.
    The current industry trend is to use SAN (FC/FCoE/iSCSI) for booting operating systems instead of using local storage.
    Boot from SAN offers many benefits, including:
    Server without local storage can run cooler and use the extra space for other components.
    Redeployment of servers caused by hardware failures becomes easier with boot from SAN servers.
    SAN storage allows the administrator to use storage more efficiently.
    Boot from SAN offers reliability because the user can access the boot disk through multiple paths, which protects the disk from being a single point of failure.
    Cisco UCS takes away much of the complexity with its service profiles and associated boot policies to make boot from SAN deployment an easy task.
    Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past three years with a primary focus on data center technologies such as Cisco Nexus 5000, Cisco UCS, Cisco Nexus 1000v, and virtualization. He has presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE certification (number 37139) in routing and switching and service provider.
    Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past three years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000v, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and VMware VCP and CCNA certifications.
    Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response. 
    Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center community, under subcommunity Unified Computing, shortly after the event. This event lasts through April 25, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

    Hello Evan
    Thank you for asking this question. Most common TAC cases that we have seen on Boot-from-SAN failures are due to misconfiguration.
    So our methodology is to verify configuration and troubleshoot from server to storage switches to storage array.
    Before diving into troubleshooting, make sure there is clear understanding of this topology. This is very vital with any troubleshooting scenario. Know what devices you have and how they are connected, how many paths are connected, Switch/NPV mode and so on.
    Always try to troubleshoot one path at a time and verify that the setup is in complaint with the SW/HW interop matrix tested by Cisco.
    Step 1: Check at server
    a. make sure to have uniform firmware version across all components of UCS
    b. Verify if VSAN is created and FC uplinks are configured correctly. VSANs/FCoE-vlan should be unique per fabric
    c. Verify at service profile level for configuration of vHBAs - vHBA per Fabric should have unique VSAN number
    Note down the WWPN of your vhba. This will be needed in step 2 for zoning on the SAN switch and step 3 for LUN masking on the storage array.
    d. verify if Boot Policy of the service profile is configured to Boot From SAN - the Boot Order and its parameters such as Lun ID and WWN are extremely important
    e. finally at UCS CLI - verify the flogi of vHBAs (for NPV mode, command is (from nxos) – show npv flogi-table)
    Step 2: Check at Storage Switch
    a. Verify the mode (by default UCS is in FC end-host mode, so storage switch has to be in NPIV mode; unless UCS is in FC Switch mode)
    b. Verify the switch port connecting to UCS is UP as an F-Port and is configured for correct VSAN
    c. Check if both the initiator (Server) and the target (Storage) are logged into the fabric switch (command for MDS/N5k - show flogi database vsan X)
    d. Once confirmed that initiator and target devices are logged into the fabric, query the name server to see if they have registered themselves correctly. (command - show fcns database vsan X)
    e. Most important configuration to check on Storage Switch is the zoning
    Zoning is basically access control for our initiator to  targets. Most common design is to configure one zone per initiator and target.
    Zoning will require you to configure a zone, put that zone into your current zonset, then ACTIVATE it. (command - show zoneset active vsan X)
    Step 3: Check at Storage Array
    When the Storage array logs into the SAN fabric, it queries the name server to see which devices it can communicate.
    LUN masking is crucial step on Storage Array which gives particular host (server) access to specific LUN
    Assuming that both the storage and initiator have FLOGI’d into the fabric and the zoning is correct (as per Step 1 & 2)
    Following needs to be verified at Storage Array level
    a. Are the wwpn of the initiators (vhba of the hosts) visible on the storage array?
    b. If above is yes then Is LUN Masking applied?
    c. What LUN number is presented to the host - this is the number that we see in Lun ID on the 'Boot Order' of Step 1
    Below document has details and troubleshooting outputs:
    http://www.cisco.com/c/en/us/support/docs/servers-unified-computing/ucs-b-series-blade-servers/115764-ucs-san-tshoot-00.html
    Hope this answers your question.
    Thanks,
    Vishal 

  • Router 7606 does not show the inventory for the Fan module

    I have a issue with a router 7606, specifically with  fan module, the LC go down because it does have sufficiently cooling , I changed the Fan module, the IOS, The power supply, and I still have the same issue, Besides the Router does not show the inventory or PID  for module fan, 
    logg" system minor alarm on operating fan count"
    Someone knows what could be happening,

    Check this:
    Can you try this;
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      fan-tray 1 mode: Auto
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    7606-01#show power
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    1    FAN-MOD-6SHS        180.18  4.29  OK............................ FAn try
    If above doesnt work then try the below link:
    https://supportforums.cisco.com/discussion/10824271/7606-s-and-fan-module-6shs-version-1
    HTH
    inayath
    *Plz dont forget to rate if this info is helpfull.

  • LabView code module to perform simple pass/fail *IDN? query?

    LabView 7.1, TestStand 3.1, NI PCIGPIB board controlling a communications service monitor and a power supply. I'm having problems with my application sync correctly between the service monitor and GPIB board. I suspect the driver. Does anyone have a simple LabView code module to perform a *IDN? with a partial (in case they change firmware versions)string comparison that I can use in a TestStand seq. At this point if failure I could pop-up and tell operator to abort test and reboot instrument. (only way I've found to clear the buffer). Note: At times this app works fine and is inconsistant in failure times/rates.
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    Using LabVIEW 2010SP1 and TestStand 4.5

    Thanks for the reply Craig.
    I've found I can perform a *IDN? using the Instrument I/O Assistant.vi. Ive placed this on a new block diagram and am changing it as I need. I've found in this particular case the *IDN? yields 3 tokens one of which I can use to perform a string comparison on. This will give me a boolean which I can wire to the pane for use by TestStand.
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