UCS C22 M3 NTP Offset?

I'm having issues with the NTP setting on the C22s we purchased.  I can configure NTP just fine through the CIMC but it defaults to UTC and I need to set the offset to -8 for PST so that the system Clock is accurate.
The documentation I've been able to find says to ssh into the CIMC type scope system then scope service then set the offset but the scope system command doesn't work.  Neither does the GUI instructions that I've found which say that the offset is in the Admin tab of the CIMC.
Anyone have any insight as to how I can set the NTP offset?  For now I've disabled NTP as having it off by 8 hours will play havoc with my VM's on boot.
Thanks!

Hello,
I'm running into the same issue (UCS C-220M3, Cisco Business Edition 6000). After my research I am afraid NTP Offset is not supported at all when the server is managed directly via CIMC (rather than UCS Manager).
The Menus/Commands the OP mentioned are from UCS Manager.
Cheers
David

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    [non-NTP Packet]
    Destination Timestamp: Roundtrip Delay: 34918000 (+00.0349180s)
    Local Clock Offset: -1074130700 (-01.0741307s)
    Which indicates to me that I am able to see the server and receive NTP packets.
    However, if I try to configure the server manually thusly:
    w32tm /config /manualpeerlist:192.168.2.63,0x1 /syncfromflags:manual /update
    and perform a resync:
    w32tm /resync /rediscover
    I get the following error:
    The computer did not resync because no time data was available.
    But -- using wireshark I can see the NTP request go out and what looks like a valid NTP packet return from my server.
    What other settings am I missing here?  Why would an NTP packet arrive and not be recognized by w32tm?  

    I turned on the debug logging; I additionally see this information:
    150873 02:42:22.3054052s - Reachability: Attempting to contact peer 192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123).
    150873 02:42:22.3054052s - PeerPollingThread: WaitTimeout
    150873 02:42:22.3054052s - Polling peer 192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123)
    150873 02:42:22.3054052s - Sending packet to 192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123) in Win2K detect mode, stage 1.
    150873 02:42:22.3054052s - PeerPollingThread: waiting forever
    150873 02:42:22.3054052s - PollIntervalChange(192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123)): reclamp: 17 -> 10 (min=4, max=17, sys=10)
    150873 02:42:22.3054052s - Peer poll: Max:604800.0000000s (special) Cur:00.0000000s
    150873 02:42:22.3054052s - PeerPollingThread: waiting 604800.000s
    150873 02:42:22.3364070s - ListeningThread -- DataAvailEvent set for socket 1 (0.0.0.0:123)
    150873 02:42:22.3364070s - ListeningThread -- response heard from 192.168.2.63:123 <- 192.168.3.54:123
    150873 02:42:22.3364070s - /-- NTP Packet:
    150873 02:42:22.3364070s - | LeapIndicator: 0 - no warning;  VersionNumber: 3;  Mode: 4 - Server;  LiVnMode: 0x1C
    150873 02:42:22.3364070s - | Stratum: 1 - primary reference (syncd by radio clock)
    150873 02:42:22.3364070s - | Poll Interval: 17 - out of valid range;  Precision: -22 - 238.419ns per tick
    150873 02:42:22.3364070s - | RootDelay: 0x0000.0000s - unspecified;  RootDispersion: 0x0001.E6B3s - 1.90117s
    150873 02:42:22.3364070s - | ReferenceClockIdentifier: 0x47505300 - source name: "GPS"
    150873 02:42:22.3364070s - | ReferenceTimestamp:   0xD690FAAE12CA0936 - 13035310382073395300ns - 150871 15:33:02.0733953s
    150873 02:42:22.3364070s - | OriginateTimestamp:   0xD692E90E4E2F0902 - 13035436942305405200ns - 150873 02:42:22.3054052s
    150873 02:42:22.3364070s - | ReceiveTimestamp:     0xD692E90D43D54D4D - 13035436941264973500ns - 150873 02:42:21.2649735s
    150873 02:42:22.3364070s - | TransmitTimestamp:    0xD692E90D43DA4B0A - 13035436941265049600ns - 150873 02:42:21.2650496s
    150873 02:42:22.3364070s - >-- Non-packet info:
    150873 02:42:22.3364070s - | DestinationTimestamp: 150873 02:42:22.3364070s - 0xD692E90E561EC4E7150873 02:42:22.3364070s -  - 13035436942336407000ns150873 02:42:22.3364070s -  - 150873 02:42:22.3364070s
    150873 02:42:22.3364070s - | RoundtripDelay: 30925700ns (0s)
    150873 02:42:22.3364070s - | LocalClockOffset: -1055894500ns - 0:01.055894500s
    150873 02:42:22.3364070s - \--
    150873 02:42:22.3364070s - ListeningThread STC:76245282
    150873 02:42:22.3364070s - Peer 192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123) is not Win2K. Setting compat flags.
    150873 02:42:22.3364070s - Packet test 6 failed (not syncd or bad interval since last sync).
    150873 02:42:22.3364070s - Ignoring packet that failed tests from 192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123).
    150873 02:42:38.3063204s - W32TmServiceMain: timeout
    150873 02:42:38.3063204s - Sample Prepared at 130354369583063204 for peer 192.168.2.63,0x1 (ntp.m|0x1|0.0.0.0:123->192.168.2.63:123)
    I've done a little searching on what causes the "Packet test 6 failed" error without too many useful results ... any thoughts?

  • Issue on Cisco Unity Connection after performing 'utils ntp restart'

    Hello everybody.
    There's a client with Cisco Unity Connection 8.5.1.10000-206. After doing a 'utils ntp restart', the following message showed up:
    Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster. To review server status for the cluster, go to the Tools > Cluster Management page of Cisco Unity Connection Serviceability.
    The client states that there was no service for 5 minutes and wants to know if performing this task shoud be disruptive or not and if there is any official document from Cisco stating this.
    See SrvConnUnity_1.jpg sent by the client after performing the ntp restart.
    Right now the service is normal (see SrvConnUnity_2.jpg attached). The client also sent a 'utils ntp
    status':
    admin:utils ntp status
    ntpd (pid 10899) is running...
         remote           refid      st t when poll reach   delay   offset  jitter
    ==============================================================================
    *127.127.1.0     LOCAL(0)        10 l   16   64  377    0.000    0.000   0.002
    synchronised to local net at stratum 11
       time correct to within 12 ms
       polling server every 64 s
    Current time in UTC is : Fri Apr 26 16:01:23 UTC 2013
    Current time in America/Argentina/Buenos_Aires is : Fri Apr 26 13:01:23 ART 2013
    admin:
    Could anybody help me with this? What steps should I take? Many thanks in advance.
    Best,
    Patricio                 

    Hello Patricio,
    On the command line guide you won't see any downtime requirements for the Unity Connection server:
    Command Line Interface Reference Guide for Cisco Unified Communications Solutions Release 8.5(1)
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/8_5_1/cli_ref_851.html
    Utils ntp restart
    This command restarts the NTP service.
    Command syntax
    utils ntp restart
    Parameters
    None
    Requirements
    Command privilege level: 0
    Allowed during upgrade: Yes
    Also on the caveats i do not see any particular mention for this: (Caveats could be found applicable to CUC)
    Release Notes for Cisco Unified Communications Manager Release 8.5(1)
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_5_1/cucm-rel_notes-851.html
    Breaking up the output of the "utils ntp status"  there are are two considerations:
    admin:utils ntp status
    ntpd (pid 10899) is running...
         remote           refid      st t when poll reach   delay   offset  jitter
    ==============================================================================
    *127.127.1.0     LOCAL(0)        10 l   16   64  377    0.000    0.000   0.002
    First, you are using the ip address 127.127.1.0 which is the referenced used for the local system clock, the asterisc means is the preferred option as there is no other IP available. This is not a good practice and not recommended.
    Secondly the stratum is unreliable, meaning too high to reach or too low to be accepted by Unity Connection.
    If you would happen to run 'utils diagnose test' you would have probably seen an output as the following example below:
    admin:utils diagnose test
    Log file: platform/log/diag1.log
    Starting diagnostic test(s)
    ===========================
    test - disk_space          : Passed (available: 25680 MB, used: 7849 MB)
    skip - disk_files          : This module must be run directly and off hours
    test - service_manager     : Passed
    test - tomcat              : Passed
    test - tomcat_deadlocks    : Passed
    test - tomcat_keystore     : Passed
    test - tomcat_connectors   : Passed
    test - tomcat_threads      : Passed
    test - tomcat_memory       : Passed
    test - tomcat_sessions     : Passed
    test - validate_network    : Reverse DNS lookup missmatch
    test - raid                : Passed
    test - system_info         : Passed (Collected system information in diagnostic log)
    test - ntp_reachability    : Passed
    test - ntp_clock_drift     : Passed
    test - ntp_stratum         : Failed
    The reference NTP server is a stratum 11 clock.
    NTP servers with stratum 5 or worse clocks are deemed unreliable.
    Please consider using an NTP server with better stratum level.
    Please use OS Admin GUI to add/delete NTP servers.
    skip - sdl_fragmentation   : This module must be run directly and off hours
    skip - sdi_fragmentation   : This module must be run directly and off hours
    test - ipv6_networking     : Passed
    And on the RTMT (Real Time Monitoring Tool) you would have seen a Critical event:
    Condition:
    The best external NTP server, , is stratum , which is unacceptably high. External NTP servers must be <= strata 8 and should be <= strata 5. NTP server strata can be verified using the CLI 'utils ntp status' command ('st' column). Try using different NTP servers.
    Problem cause:
    All specified external NTP server(s) have unacceptably high stratum values. Network issues exist or the designated servers have unreliable stratum values.
    Information is self explanatory and therefore reassures the need of having a NTP different from the server itself.
    By the snippet you sent we can know that it is the publisher server, as the Subscriber polls this information from the Publisher.
    Installing the Operating System and Cisco Unity Connection 8.x
    http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucig020.html
    "Cisco recommends that you use an external NTP server to ensure accurate system time on the publisher server. Ensure the external NTP server is stratum 9 or higher (meaning stratums 1-9). The subscriber server will get its time from the publisher server"
    Documentation also reaffirms the need for that NTP to be accessible otherwise your system can be degraded.  Some addtional information which would be interesting to know is:
    - Why did they had to restart the NTP in the first place?
    System Requirements for Cisco Unity Connection Release 8.x
    http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html
    "A network time protocol (NTP) server must be accessible to the Connection server"
    On the Cisco Unity Connection Serviceability> Tools> CLuster Management screen shot you sent i see that the ports were "Not Available" and that the customer stated "there was no service for 5 minutes".
    By no service did they mean that over the phone they heard a disconnected tone or a failsafe message?
    Additionaly after the servers resolved from SBR the Subscriber never recovered entirely as it did not start the Conversation Manager service.
    Bottom line if they are able to reproduce it then it would be worth a while checking with TAC
    Best regards,
    David  Rojas Peck
    Cisco TAC Support Engineer, Unity
    Email: [email protected]
    Mon, Wed, and Fri 12:00 pm to 9:00 pm ET, Tue and Thu 8:00 am to 5:00pm ET
    Cisco Worldwide Contact link is below for further reference.
    http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

  • Hard drives not showing up in BIOS of UCS C22M3 Server

    Hi there,
    I am wondering if someone can help me work out why my internal hard drives aren't showing up in the BIOS. When I enable the RAID controller and set up an array they are detected and placed online, but if I remove the RAID array they do not show up in the BIOS as a device from which I can boot from. I am using the onboard SCU as the RAID controller and it makes no difference with this enabled or not, the internal hard drives do not show up in the BIOS. I have tried many different combinations but are unable to ever see the drives listed in the BIOS. Initially when I first received the server I was sure this was the case but have since formatted the drives. I have also tried resetting the BIOS settings to default.
    I would be most grateful if someone could help me as I have been working on this problem for a long time with no success.
    Thanks in advance.
    Tim
    This image shows the drives with the array active, if I remove the array the drives still show up on this screen but not in BIOS.

    Hey Tim, welcome to the communy!
    I don't think you are even supposed to see the individual disks as a boot option.  For all I know UCS is not intendeed to use its disks as JBOD (we'll see if that changes with new technologies like Hadoop) reason why you dont see the disks; you can see the RAID controller as a boot option  if you enable it to control the disks.
    I made the test in a C220 with a PCIe RAID controller (I don't have a C22 but it is very similar) and when I went to BIOS I didn't see the disks listed either, then I rebooted and pressed F6 and still the disks are not showing up, only the PCIe RAID controller showed up as a boot option:
    Last 2 things:
    1-Why do you want to see the individual disks as a boot option?
    2-Have you check another C22 or any other model to see if the behavior is different? If this does not happen on other servers (which I think it is NOT going to be the case) open a TAC case for further investigation.
    Rate ALL helpful answers.
    -Kenny

  • ASA5500 using Windows 7 computer as NTP server

    I have an ASA5510 connected to a computer running Windows 7 (the NTP Server) on its "inside" interface.
    Using the ASDM, I have configured the ASA5510 to use the Windows 7 as its NTP server (my architecture forces me to use a local machine as an NTP server):
         -IP address: 192.0.99.1 (the ASA5510 has an IP address of 192.0.99.40)
         -Interface: inside
         -Key number: None
         -Enable NTP authentication: no.
    I have other Windows computers on the "inside" interface using the NTP Server, so NTP traffic is relayed without any problem. But somehow, the ASA5510 is not able to synchronize with the NTP Server.
    I see the following log entry:
         -Source IP: 192.0.99.1
         -Source Port: 123
         -Destination IP: 192.0.99.40
         -Destination port: 65535
         -Description: Teardown UDP connection 3905 for inside: 192.0.99.1/123 to identity: 192.0.99.40/65535 duration 0:02:01 bytes 96
    so it seems like the ASA5510 sends a request to the NTP Server, but I am not sure whether the reply doesn't get processed correctly, or the connection stays open too long (my UDP connection timeout is the default, 2 minutes).
    I had trouble getting SonicWALL NSA2400s to use Windows 7 devices as NTP servers. I had to get a firmware version where there was no MD5 authentication (which I think is OK in this case), and change a setting in the Windows registry (HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/services/W32Time/Config/AnnounceFlags: from 0xa to 0x5)
    any insight is welcome.
    Pedro

    I have turned on all ntp debugging, and run "show ntp status" and "show ntp assoc":
    CCG-SHIP-FWL(config)# show debug
    debug ntp adjust enabled at level 1
    debug ntp authentication enabled at level 1
    debug ntp events enabled at level 1
    debug ntp packets enabled at level 1
    debug ntp params enabled at level 1
    debug ntp select enabled at level 1
    debug ntp sync enabled at level 1
    debug ntp validity enabled at level 1
    CCG-SHIP-FWL(config)# show ntp status
    Clock is unsynchronized, stratum 16, no reference clock
    nominal freq is 99.9984 Hz, actual freq is 99.9984 Hz, precision is 2**6
    reference time is 00000000.00000000 (06:28:16.000 GMT Thu Feb 7 2036)
    clock offset is 0.0000 msec, root delay is 0.00 msec
    root dispersion is 0.00 msec, peer dispersion is 0.00 msec
    CCG-SHIP-FWL(config)# show ntp assoc
          address         ref clock     st  when  poll reach  delay  offset    disp
    ~192.16.99.1      .LOCL.            1   380  1024  337    73.0  255671    71.0
    * master (synced), # master (unsynced), + selected, - candidate, ~ configured
    CCG-SHIP-FWL(config)# NTP: xmit packet to 192.16.99.1:
    leap 3, mode 3, version 3, stratum 0, ppoll 1024
    rtdel 0000 (0.000), rtdsp 10400 (1015.625), refid 00000000 (0.0.0.0)
    ref 00000000.00000000 (06:28:16.000 GMT Thu Feb 7 2036)
    org d34ac42f.4609d99d (20:21:03.273 GMT Tue May 1 2012)
    rec d34a6050.3598360c (13:14:56.209 GMT Tue May 1 2012)
    xmt d34a6250.22e73ba2 (13:23:28.136 GMT Tue May 1 2012)
    NTP: rcv packet from 192.16.99.1 to OWN_FWL_LAN_PORT on inside:
    leap 0, mode 4, version 3, stratum 1, ppoll 1024
    rtdel 0000 (0.000), rtdsp a0bf4 (10046.692), refid 4c4f434c (76.79.67.76)
    ref d34abbb0.bb426e39 (19:44:48.731 GMT Tue May 1 2012)
    org d34a6250.22e73ba2 (13:23:28.136 GMT Tue May 1 2012)
    rec d34ac62f.3977adb6 (20:29:35.224 GMT Tue May 1 2012)
    xmt d34ac62f.3977adb6 (20:29:35.224 GMT Tue May 1 2012)
    inp d34a6250.233258a0 (13:23:28.137 GMT Tue May 1 2012)
    NTP: nlist 0, allow 0, found 0, low 0.000000, high 0.000000
    NTP: no select intersection
    NTP: synchronization lost

  • Xntpd on Solaris 10 gets synchronised with a higher stratum NTP server

    The Solaris 10 machine has the following configuration in etc/inet/ntp.conf
    server 10.24.179.33 prefer
    server 127.127.1.0
    fudge 127.127.1.0 stratum 8
    The Linux Fedora Core 4 test machine(10.24.179.33 ) configured as NTP server running ntpd V4 has the following configuration
    server 127.127.1.0
    fudge 127.127.1.0 stratum 10
    The solaris 10 xntpd get synchronised to Linux NTP server even though it is at a higher stratum level.
    # ntpq -p
    remote refid st t when poll reach delay offset disp
    ==============================================================================
    *10.24.179.33 LOCAL(0) 11 u 18 64 77 2.04 0.084 376.68
    LOCAL(0) LOCAL(0) 8 l 17 64 77 0.00 0.000 385.01
    The expectation was the solaris machine should not consider the server at a higher stratum level(11) for synchronistation. It should have got synchronised to the Local clock which is at stratum level 8.

    I now tried waiting for an hour, but the xntpd id still synchronised to the higher stratum clock from the NTP server 10.24.179.33. Please verify the logs below.
    Does the prefer keyword in line "server 10.24.179.33 prefer" has anything to do with this behaviour ?
    What does the RFC1305 say on process of selecting a synchronisation source ?
    My understanding was that xntpd should not be synchornising with a higher stratum clock from the NTP server (which is at stratum 11) when it already has as another server(here the local clock) which is at a lower stratum (we have simulated this by fudging the local clock to stratum 8).
    Please correct me on this.
    You have mentioned that "Stratum number is not absolute for choosing a clock. A higher stratum may be preferred in some situations."
    Could you explain me more on these situations and I also want to know the rules used by xntpd to choose a clock?
    Or you could provide any links where I can read more on this aspect.
    # ntpq -p
    remote refid st t when poll reach delay offset disp
    ==============================================================================
    10.24.179.33 LOCAL(0) 11 u 13 64 1 0.52 -0.001 15875.0
    LOCAL(0) LOCAL(0) 8 l 12 64 1 0.00 0.000 15885.0
    (WCCONGO02):(root) UTC 1:21:37 VER R-02.01.16.03
    # ntpq -p
    remote refid st t when poll reach delay offset disp
    ==============================================================================
    *10.24.179.33 LOCAL(0) 11 u 1 64 77 0.52 -0.244 376.77
    LOCAL(0) LOCAL(0) 8 l 64 64 37 0.00 0.000 885.01
    (WCCONGO02):(root) UTC 1:26:45 VER R-02.01.16.03
    # uname -a
    SunOS WCCONGO02 5.10 Generic_127127-11 sun4v sparc SUNW,Netra-T5440
    (WCCONGO02):(root) UTC 1:29:44 VER R-02.01.16.03
    # ntpq -p
    remote refid st t when poll reach delay offset disp
    ==============================================================================
    *10.24.179.33 LOCAL(0) 11 u 40 64 377 0.61 0.415 0.56
    LOCAL(0) LOCAL(0) 8 l 39 64 377 0.00 0.000 10.01
    (WCCONGO02):(root) UTC 2:7:56 VER R-02.01.16.03
    # ntpq -p
    remote refid st t when poll reach delay offset disp
    ==============================================================================
    *10.24.179.33 LOCAL(0) 11 u 13 64 377 2.26 1.289 0.66
    LOCAL(0) LOCAL(0) 8 l 12 64 377 0.00 0.000 10.01
    (WCCONGO02):(root) UTC 2:22:25 VER R-02.01.16.03
    Edited by: SujithKS on May 27, 2009 10:34 AM
    Edited by: SujithKS on May 27, 2009 11:26 AM

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