UCS C24M3 with UCS-RAID9270CV-8I battery missing ???

Hello,
We bought 5 UCS C24M3 standalone servers for one of our customer with raid controller UCS-RAID9270CV-8I but the Supercap (battery) seems to be missing so only write through cache policy is possible (instead of write back cache policy) ==> result : pool performance on VMware VMFS...
How should I contact Cisco for this problem (I think of a forget during the factory assembly of the servers) ?
Thank you for your feedback.
Best Regards,
Boris
MegaRAID9270 CV with 8
internal SAS/SATA por
MegaRAID9270 CV with 8
internal SAS/SATA ports
with Supercap

Hi Boris,
Could you please unicast me your contact information along with the Sales Order Number? I had the platform product manager reach out to me about this already and I can put you in contact with her.
My contact e-mail is: jeffoste at cisco dot com
Jeff

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UCS C24M3 with UCS-RAID9270CV-8I battery missing ???

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