Udate

I have adobe 9.5.5 and think I have adobe acrobat, but "it" says I have to update adobe air, but "it" won't..get  error #16820
I don't want to buy acrobat for $139 or Pro for $199 !!!

Gidlow wrote:
should I use the adobe cleaner???
on a Mac ???
It's an "exe". It won't run on a Mac.
Go to:
Mac HD/Applications - Trash the Adobe Reader app
Go to:
[user]/Library/Preferences - trash the com.Adobe.Reader.plist file  (You have to hold the "Option" key and click "go" from the Finder menu to access the [user]/Library)
Go to:
Mac HD/Library/Internet Plug-ins - trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Empty the trash
Download and install the Adobe Reader 11.0.6 FULL installer from here: http://get.adobe.com/reader/enterprise/
Launch the Reader app from your Applications folder and accept the End User License Agreement (EULA)
If you need, download the AIR installer from here: http://get.adobe.com/air/otherversions/

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