Udated account billing still cant use

updated billing still cant use

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  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

    hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again....  dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

    Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
    Regards.

  • I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

    I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

    Hello ejangeles1215,
    Thanks for the question. If you do not have access to your rescue email address, you'll need to contact iTunes Store support to reset the security questions:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • Changed credit card on account and still cant access

    My credit card was stolen so I went on and updated my payment info, i still cant access photoshop.  It says I was billed today but i get an error saying i need to go and renew.  What gives?

    Hello sorry for your accident!
    In order to get back the right path, please have a look at
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>> Payment & credit card >>> Help changing the credit card on your account.
    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • Purchased with itunes gift cards and didnt receive the billing receipt & cant use the application that i've been purchased

    I have purchased vpn in app store, but i cant use the apps that i've pruchased. I already contact the vpn company and they told me to send them the billing receipt, but i didnt receive any billing receipt from apple. Help me please?  what should i do?   How can i receive the billing receipt from apple? Why apple didnt send me the billing receipt?

    You can also contact iTunes support here. http://www.apple.com/emea/support/itunes/contact.html

  • I am using photoshop cc trial for 30days and i am trying to edit auto-blend but the function is greyed out so i cant use it i have follwed the videos but still cant use it does anybody know why thanks

    I am using photoshop cc 30 day trial and cant seen to use auto-blending option its just greyed out I have followed all the videos and instruction but still cant seem to use it does anyone know why??

    Go to the Acrobat forum here to discuss PDF form creation and editing with Adobe's own Acrobat products. CutePDF Writer, created by another company, only writes PDF. It cannot create or edit forms.

  • Still  cant use my itunes since i dont rember the answer to my security questions

    BEen teying to change my answer to the security question still fail to do so. Till dates i cant use my itunes to buy anything. Such a waste. did try to change but fail to do so. Need help

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108570)

  • Still cant use my my 3G....

    Hi there,
    I've just updated my iPad to 4.3.2, and I still cant connect to the internet using 3G.... Anyone who can help???
    I'm staying in Denmark and using 3 as my ISP.
    Happy easter,
    Regards - Bo

    Hi oluwaseyi,
    Thanks for visiting Apple Support Communities.
    If you're seeing the error "Invalid SIM" or "No SIM Card installed," be sure to try all of these steps.
    Update your iPhone to the latest version of iOS.
    Toggle Airplane mode On and Off.
    Try turning iPhone off and then on again.
    Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
    Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
    Restore the iPhone.
    If you still are unable to resolve this issue, contact Apple support for further assistance.
    You can find the article with these steps here:
    iPhone: Troubleshooting No SIM
    http://support.apple.com/kb/ts4148
    Best,
    Jeremy

  • I paid but still cant use group video

    hi i paid premium yesterday but still dont work i am trying to get help here

    Did you install from the creative cloud application manager? If you have subscribed to the creative cloud then you cannot install and use the standalone version. They are licensed differently. The standalone version is dependent upon a serial number. The creative cloud version is dependent upon your Adobe ID and password as well as verification that your account is paid current. If you have installed the standalone version of Lightroom then it will have to be removed and you can install then from the creative cloud application manager.

  • I still cant use my BB Passport because of that anti theft feature

    I am so depressed now. I cant seem to get over the fact that this device is useless after spending $600 on it...please help!!!!! i need it for my work...I gave my old BB 10 to my bro already... I love the device...I have used it for 3 days only...then got too excited and messed with this feature without knowledge about it!!!! PLEASE HELP!!!!!

    If you purchased the device from a carrier, the carrier should help. If you purchased from Shop BlackBerry, then BlackBerry will assist.

  • Okay , So I Have no Sim Card In My Iphone and I still Cant use iMessage Even if I have Wifi and I actually do have a sim card but its disconnected and I Dont know wht to do because when I go to connect iMessage with AppleId it say waiting for Activation !

    I Have No Sim Card and I tryed usjng Imessage an it doesnt want to work even though I have wifi, Well I do got a sim card but its disconnected and I turned Imessage on and still it foesnt work Ive signed in with Apple Id to use it and it still doesnt want to work !

    https://support.apple.com/kb/ts4268
    On iPhone, SMS messaging is required to activate FaceTime and iMessage for use with your phone number. Depending on your carrier, you may be charged for this SMS.

  • I cant get foxfire to load up I have reinstall it but still cant use it at all/

    I cant seem to use Fox fire can you tell me why?

    If the device has been used as designed, contacts would be synced to a supported application on the computer or a cloud service and pictures taken with the device would be regularly copied off to a computer.
    Failure to use the device as designed is not smart.

  • Account gone and cant use old email because of verification problems.

    In August of 2014 I got the full adobe creative cloud full on the student discount. Now all of a sudden, I had tho verify my email and then all of a sudden my subscription is gone and I can't verify my email address because when I click on the link I just get redirected to the same verification page a short time later. What happened?? I need tho use this email because it's tied to my account so I can get this discount, but I can't even buy it because of the verification thing. Can I recover my subscription? I absolutely need this for my school work if I don't have Adobe creative cloud im screwed

    Hi Hunterblank,
    Please go through the link below and check.
    http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    Regards,
    Anand

  • Still cant use mail function

    Dear Apple Support,
    Although you guys say the iClouds' servers are running correctly,
    however, i still can't access mail function with my Apple ID on all my devices like, Macbook Air and iPad,
    I felt very frastrated on using the iCloud. :'(

    That stinks, if you had an Advisor on the phone, they are supposed to call you back if you get disconnected.
    But most of my emails, familly emails are forwarded to a saved folder, and when accessing from webmail, I can't read their emails. 

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