UH OH... coffee spill!

Hello all,
Just a question about what I should do!
I recently dumped a cup of coffee on my MOM's MacBook Pro keyboard. As you know the MacBook Pro's have lovely light up keys. Since 'the spill' the spot where the coffee got in through the keyboard cover, do not work properly. I feel so awful, and would like to fix this for her.
Her computer is still under Apple's 1 year warranty, but it is a school district owned computer. I don't know who to send it too, or if a quick clean under the keyboard may fix it...
Any suggestions will be much appreciated
Thanks!
Heather Kimme

Apple's warranty does not cover "accidents." You can try your local Apple repair facility or an Apple store but you will probably have to pay.
http://docs.info.apple.com/article.html?artnum=304398
http://buy.apple.com/locator/service.html
To clean the keyboard on your own - How to remove and clean your Macbook Pro Keyboard
Cleaning Macbook keys after a spill

Similar Messages

  • I have a Macbook Air that had some coffee spilled on the keyboard and as a result the plus/equals key is no longer functioning. Can I use a program like Ukelele to reprogram a different key to be my plus/equals key? Can I program a function key? key

    I have a Macbook Air that had some coffee spilled on the keyboard and as a result the plus/equals key is no longer functioning. Can I use a program like Ukelele to re-program another key to do that function? Can I re-program a function key to do this function?

    Water + electronics do not mix.  Something was damaged insode, and the logic board may be corroding as is.
    Take it to a Genius Bar for an evaluation and repair estimate.
    This is accidental damage and not covered by warranty.

  • Macbook pro had coffee spilled on it 2 weeks ago, all works fine except monitor display.

    Macbook pro had coffee spilled on it two weeks ago; all working fine now except for the monitor, display is dim and photos not appearing properly. Any suggestions? Apple said would cost too much to repair, anyone had any luck with outside repair facilities? thanks.

    I would check with HP. Your scanner may need a firmware update and updated HP software. Start here:
    http://www8.hp.com/us/en/hp-search/search-results.html?qt=LaserJet+m1217nfw+MFP& cc=us&lang=en&charset=utf-8&qp=&hpn=&hpa=&hps=&hpr=&cat=&current_url=CSSres
    then here:
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4075472

  • Coffee spill and power book

    could you please advise where to go to clean my powerbook after coffee spill on the keyboard, in sf bay area. do apple stores offer this kind of service, please?

    Hi Yelena,
    Do you have a titanium or aluminium powerbook? ( See http://docs.info.apple.com/article.html?artnum=88248 to how to identify your Powerbook)
    Cleaning the keyboard is unlikely to help very much. It may need to be replaced. There's also a risk that the coffee will have got inside the Powerbook, in which case you may need other components replaced.
    If you have a titanium powerbook, replacing the keyboard will be easy and fairly inexpensive, however there's a much greater chance the coffee has got inside the machine. If you have an aluminum one, replacement will be a lot more time consuming and expensive, but there's a much smaller chance of coffee getting inside the machine.
    As far as actual locations in the bay area to get this done, I can't help with that.

  • Keyboard creating loud fan noise after coffee spill

    After a coffee spill my keyboard has been creating my fans to run very loudly.  The temp. is still pretty normal at 40C.  When I have the computer on and disconnect the keyboard, the fans return to normal.  I've tried cleaning everything inside and removing the fans and putting them back in.  Is there anything else I can do?  Thank you.

    Go to the Apple Store after you have made an appointment with the Genius bar.  Liquids are the kiss of death to keyboards.  Sorry to give the bad news.
    Ciao.

  • After coffee spill - can't find hard disk - passes other tests

    after coffee spill - can't find hard disk

    hi,
    this is considered as Liquid spilt on the NB.
    most likely not covered under the warranty.
    please check if you have accidental damage warranty on the NB.
    to confirm the Hard Drive is functioning follow the below steps
    Shutdown the NB
    press power button and keep tapping "F10" as soon as the power light comes on
    it will take you to the Blue color screen where you cna see system setup
    look for "Diagnostic" option and Press right arrow key to select it
    you'll find Primary Hard Disk self test - press enter to run it
    you will come to know if the Hard drive is functioning
    Safety Note - Do not try to take out any internal parts other than battery and adapter

  • Keyboard coffee spill resulting in strange mouse behaviour

    Following a coffee spill on her bluetooth keyboard (which presumably resulted in panic and manic button-pressing) when my mother clicks on an item in the dock, the menu appears - as if she had ctrl-clicked.
    Is this just some hard-to-budge coffee on one of the control key contacts or is this behaviour the result of some universal access setting or something that she has activated when panicking over the spilled coffee?
    When clicking on an item on the desktop for example, the context menu doesn't appear then - implying that it's not coffee stuck on the contact (which would cause all mouse activity to appear as if a ctrl-click presumably.
    Any tips for extracting coffee from Apple bluetooth keyboards also appreciated.
    Thanks in advance.
    G4 iMac USB 2.0 / G4 iBook   Mac OS X (10.4.4)  

    A user here did this once.
    I took the keyboard apart to get it cleaned out.
    Letting coffee dry in there is not the Suufi way, (From the movie "Romancing the Stone").
    Anyway, washed it out in the sink and let it dry overnight, Put it back together and it worked fine.
    The problem with letting it dry as it is: the coffee will take a month to completely dry and if there's sugar, there's the stickyness. Save the headach and take it apart, clean it up or just throw it away.

  • IMac sees the iPod but iPod does not start up. It had coffee spilled on it

    My iPod had coffee spilled on it and it was not discovered for a bit. I dried it in rice and now the iMac sees it but it will not turn on. I did try to turn it on when I found it and I know now that I should not have. What parts may be bad in it now? should I try replacing anything in it or what? any advice is appreceated

    Hey mjrussell,
    When liquid comes to liquid being spilled on a iPod, you never know how bad it will be. Your best bet if you want to get it fixed is to set it for serviced through Apple. Take a look at the articles below for more information. The second article will also have pricing for your iPod nano. 
    iPhone and iPod: Liquid damage is not covered by warranty
    http://support.apple.com/en-us/HT3302
    Service Answer Center – iPod
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Take care,
    -Norm G. 

  • My newish MacBook Air was just lost to a coffee spill, and I need to migrate back to my MacBook Pro using a recent back-up (Time Machine to external disk).  Can I do this?

    My newish MacBook Air was just lost to a coffee spill, and I need to migrate back to my MacBook Pro using a recent back-up (Time Machine to external disk) for a few weeks.  This same disk was used to back-up the Pro earlier, and to migrate from the Pro to the Air.  Can I do this "back-migration" from the Air to the Pro?  Is it maybe better just to migrate the specific folders (Outlook email, Office docs) I am sure I need?

    Do not attempt to copy files/folders from a Time Machine backup. Only use the Time Machine application to restore from the backup.
    Click on a Finder window and select Help from the Finder's Help menu. Search for "restore" and select "restore items backed up with time machine" from the hints list. You will find these two articles:
    Recover items using Time Machine and Spotlight
    If you use Time Machine to back up your Mac, you can use Time Machine with Spotlight to recover lost or deleted items.
    Note: You can retrieve earlier versions of TextEdit documents from within TextEdit. For more information, see: 
    View and restore past versions of documents
    Open a Finder window and type a search word or phrase in the search field in the upper-right corner.
    Select a location to search in the location bar.
    Refine the results by specifying search criteria. Narrow down Spotlight search results
    Open the Time Machine menu in the menu bar, then choose Enter Time Machine.
    Use the arrows and timeline to browse the Time Machine backups. Your search is performed in every window.
    When you find the item you want to restore, select it, then click Restore.
    The restored item is returned to its original location. For example, if the item was found in the Documents folder, it’s returned to the Documents folder.
    Restore items backed up with Time Machine
    If you use Time Machine to back up your Mac, you can easily bring back lost items or recover older versions of files.
    You can use Time Machine within many apps. If the iCloud Documents & Data feature is turned on, you can recover older versions of iCloud documents as well as regular documents.
    Open a window for the item you want to restore.For example, if you accidentally deleted a file from your Documents folder, open the Documents folder. To recover an email message, open your inbox in Mail. To recover an iCloud document, open the document’s app, choose File > Open, then click iCloud to view the iCloud documents for that app.If you’re missing an item from the desktop, you don’t need to open a window.
    From the Time Machine menu in the menu bar, choose Enter Time Machine. A message may appear while your Mac connects to the backup disk.
    Use the arrows and timeline to browse the snapshots and backups.White tick marks represent snapshots stored on your internal drive (portable computers only). Pink tick marks represent backups stored on your backup disk. If a tick mark appears dimmed or grayed, there’s no backup available or the backup disk is not connected.
    For more information about an item, double-click it.The windows in Time Machine behave just like Finder windows, so you can open folders, click items in the sidebar, and use the search field in the upper-right corner of the window.
    When you find the item you want to restore, select it, then click Restore. You can restore individual items, multiple items, folders, or your entire hard disk.The restored item is returned to its original location. For example, if the item was found in the Documents folder, it is returned to the Documents folder.

  • Yoga coffee spill

    Hi, I spilled coffee on my Yoga laptop. at first it was still functioning, but today it did not turn on anymore, the entire computer seems to be dead. Can I do anything until I get back to Microsoft for a cleaning? How long does this normally take?
    Thanks, Adam

    Hi Kaymaan,
    Welcome to Lenovo Community!
    As per your query we understood that you are facing the issue with no power on ThinkPad Yoga.
    The coffee spill seems to be between the foils in the keyboard and cannot evaporate. Sometimes the liquid can short Mother Board; sometimes it can insulate the keyboard contacts.  Isopropanol suppresses the liquid content and evaporates faster but cannot help to solve any "liquid-problems" of keyboards. 
    I strongly suggest you to visit nearby Lenovo authorized service center for further assistance on the issue, as it is a hardware issue in your case. However you can check with some troubleshooting like, remove battery and try to switch ON the system through power adapter.
    Remove both battery and power adapter and hold the power button for 30 sec, and then connect only power adapter and check it.
    If the issue still persists then there is no other option, except visiting service center.
    Click here to open a link where you can select the country and get the exact contact support number of your region. I’m sure they will be a great help.
    Hope this helps. 
    Best regards,
    Hemanth Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Coffee Spill on unibody MBP

    I spilled half a cup of coffee on my laptop, needless to say I was horrified and immediately shut down the computer, turned it upside down (to drain) and wiped it down. After all the brown liquid has been cleaned off, i took out a few keys in the most heavily flooded zone, was surprised to find no coffee in the recess.  I turned it back on. Thankfully it came back without a hitch.
    I read a few tips on dealing with coffee spills afterwards, and they recommended that I take apart my computer for a thorough drying. Since it turned back on and there is no visible liquid anywhere, do I still have take it apart and dry it? I'm asking because I am traveling right now, just checked out of my hotel room, so access to a hair drying is not available.
    Thanks
    Angela

    No.  Your insured property is also covered off the property.
    If the damage occurred inside an automobile, your auto policy will be primary, homeowners secondary.
    P.S.  No I do not work for any insurance company.  I just know how various policies works or should work.

  • Physical buttons on E440 touchpad won't work after coffee spill: capacitive layer works fine

    Hi, can you help me with my stupid problem?
    I have 2 questions:
    1) Is there a way to enable trackpoint to work with the capacitive layer? I.e. to be able to use it without physically pushing the pad down. Now, as soon as I touch the trackponit, it disables light clicks (touches) of the touchpad, I guess to prevent unintended palm clicks
    2) Is there anything I can do to make the buttons work again? (See the story below.) I have cleaned it all even inside, but there were almost no stains at all anyway, none on chips or cables. And it partially worked just this morning.
    I guess I could soak it in water, then ethanol, and finally dig into rice grains for a week or two as a last resort...but I hope for a more electronics-friendly solution.
    Story:
    I spilled my coffee into the keyboard and touchpad, and even though almost no water got onto the motherboard (a few drops), I cut off the power supply in less than 10 seconds, and I cleaned it all thoroughly (even managed to get inside the touchpad itself and assemble it all back...what a pain), it works weird.
    At first, it registered about 1/10 or 1/20 of physical button presses (depressions of the pad). So technically it somewhat worked. The capacitive (touch) layer worked fine including multitouch. Then I tried to just click on it repeatedly for about 100 times rapidly, and it started to miraculously work 100% fine...for about 30 minutes, then it returned to the 1/20 state again. But as soon as it started to work fine, the multitouch recognition died, so it wouldn't scroll etc. And after returning to the bad state again, multitouch was still dead. Then I tried to reinstall the drivers: multitouch has started to work (so scrolling and gestures are OK now). But the physical buttons appear to be absolutely dead at this moment, it won't register any click/depression at all. The capacitive layer works fine though, so I can still use it as a normal touchpad without physical keys.
    But this renders trackpoint unusable as it requires physical depressions of the touchpad to register clicks.
    Thank you very much!

    hi, calleasto
    sorry to hear about this mishappen. I recognize it, since it happened to me a few years ago, also my daughter pooring thee (not coffee - but the difference is marginal - ) into an external keyboard. I took it apart and cleaned and dried it very carefully, but never got it working again. This was an external keyboard.
    a similar failure occurred to other people with they laptop keyboards (and to me, without "using" any liquid). I presume - without knowing really the interiors of the laptop keyboards - that (1) they are read out in a kind of matrix (sensitive bars arranged in rows and (almost) columns corresponding to keys), which needs two layers of contact strips; and that (2) the layers are separated by plastic sheets.
    Your diagnostics seems to imply that
    1) there are still bad contacts (might be liquid where it shouldn't be);
    2) the contact point has shifted ;
    The latter could perhaps be due to liquid shifting the pressure away from the point where it should be applied.
    What i would do:
    Give the keyboard much time for drying - perhaps by removing the keys again. But there is always the chance that the temperature of the coffee, and the residues are causing troubles and might cause some keys not to function properly.
    I think (i am not sure !!) you have a "unibody": i think it is "unique " in the sense that it has no screws (except at the bottom) - and no Firewire outlet. I have never opened my MB, but the only way i see for opening it is from the bottom (there are 4 screws at mine) - but i do not know whether it is advisable to open it. I would check via Phone with Apple before doing anything myself.
    Hope this helps.
    Thomas

  • Few keys won't work after coffee spill

    I realize this subject has been beaten to death because I have done searches here and Google multiple times but I can't seem to find a precise answer for my problem. Yesterday, around noon, my daughter spilled some coffee on the keys of my aluminum 13" Macbook. I wiped it off immediately and powered the laptop down. I read some tutorials on removing the keys so I decided to do that and wipe up some of the spilled coffee from under the keys. I put all the keys back and I turned my computer on this morning only to find that none of my keys worked, but the mouse pad still works fine. I plugged an external keyboard in and continued to log in. I opened Word and began typing and about 1/2 of my keys began to work. The "L" key opens up Spaces instead of typing the letter "L". So, a few questions:
    Is it possible I didn't clean the keys good enough and that is why some of them are not working?
    Is my Macbook, late 2008 aluminum 13" considered a unibody style?
    I'm having trouble finding information on my specific Mac body style. I'd like to search for some tutorials on how to get a better view point of the keyboard to see if I can clean it a little better. I am prepared with the fact that I may need to buy a new keyboard. Also, I live about 4.5 hours from the nearest Apple store so that is out of the question. Thank you in advance for any help.

    hi, calleasto
    sorry to hear about this mishappen. I recognize it, since it happened to me a few years ago, also my daughter pooring thee (not coffee - but the difference is marginal - ) into an external keyboard. I took it apart and cleaned and dried it very carefully, but never got it working again. This was an external keyboard.
    a similar failure occurred to other people with they laptop keyboards (and to me, without "using" any liquid). I presume - without knowing really the interiors of the laptop keyboards - that (1) they are read out in a kind of matrix (sensitive bars arranged in rows and (almost) columns corresponding to keys), which needs two layers of contact strips; and that (2) the layers are separated by plastic sheets.
    Your diagnostics seems to imply that
    1) there are still bad contacts (might be liquid where it shouldn't be);
    2) the contact point has shifted ;
    The latter could perhaps be due to liquid shifting the pressure away from the point where it should be applied.
    What i would do:
    Give the keyboard much time for drying - perhaps by removing the keys again. But there is always the chance that the temperature of the coffee, and the residues are causing troubles and might cause some keys not to function properly.
    I think (i am not sure !!) you have a "unibody": i think it is "unique " in the sense that it has no screws (except at the bottom) - and no Firewire outlet. I have never opened my MB, but the only way i see for opening it is from the bottom (there are 4 screws at mine) - but i do not know whether it is advisable to open it. I would check via Phone with Apple before doing anything myself.
    Hope this helps.
    Thomas

  • Keyboard issue after coffee spill.

    I've problem. I've spilled a bit of coffee (sugar+milk) on my W500's keyboard - (Enter key area). And now, there are such problems: After pushing keys: F5, F9, Backspace, backslash, Space the behaviour is like hitting the Enter. Could anyone help me please ?  
    Thanks in advance.

    Hello rafek,
    please take the keyboard out of your machine and let it take a full bath in isopropyl alcohol.
    Then dry it gently with a cold fan.
    Here you´ll find some video´s how to pull out the keyboard.
    Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
    Please insert your type, model (not S/N) number and used OS in your posts.
    I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
    TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
     English Community       Deutsche Community       Comunidad en Español

  • Coffee spill on macbook retina 13"

    Hey guys,
    I spilled a bit of coffee towards the top left corner of my laptop, where the vents are.
    Luckily, I had my keyboard proteciton film on so I managed not to get coffee in through that way, but a little bit did fall into the little gap where the vent holes are.
    I immediately turned it off and cleaned up the mess. After cleaning it, I turned on the laptop (rookie mistake -.-) and it seems to be working fine.
    I want to know if I should take it in to my local apple retail store and have them check it out or if it was ok.
    What do you guys suggest?
    Thanks in advance!

    I would probably take it in for checking.
    Barry

  • Coffee Spill

    I spilled coffee on my macbook air - keyboard does not work any longer.  I would like to sell to 3rd party but want to wipe it first.  Is there any way to wipe it first without use of keyboard?

    Connect an external USB keyboard.

Maybe you are looking for

  • Materials Management: Letter Of Credit for Vendor in SAP ECC 6.0

    Hello Experts, We are in the process of implementing SAP GTM for our Client. One of Our Prime requirement is to map Financial Document "Letter Of Credit" for the Vendor in case Imports. I found that Letter Of Credit can be created only for Customer i

  • Changes in local storage not reflecting in the mail client

    I am trying to make changes to INBOX file in the local machine in the profile folder and trying to see if the changes are seen when the thunderbird mail client is open. But I am not seeing any changes. Where the same with SENT file is seen. What coul

  • MSI 128 not working

    Hi I have msi Mega stick 128 and it is not working. When I turn on my MSI there is an eror. On screen is  a message "MEDIA EROR"! After a five seconds it automaticlu shut-down. Please help me to fix this problem! TAHNKS!!!!!!!!!!!!

  • 8200 elite Parallel port not run

    Hi to all, On my elite8200 I can not run the LPT port on my windows7 64bit port with the address but F0E0 wrong with the management software for a CNC machine. In the bios (updated) I can only edit the IRQ of the serial port (it looks like prunes A)

  • Is there a way to switch to a swyping keyboard?

    I recently switched to the iPhone from an android and my only regret is the keyboard!  I cannot believe over all these years and versions we are stuck with the same keyboard.