Uhm Hi, Anyone know how to fix this?
My keyboard and main keys do not work, if you don't know I'm talking about the call button and so on, I have tried the battery pull trick that people have recommended to do but it hasn't worked for me, any ideas and tips would be greatly appreciated and thanked. Please help and thank you for the advice.
Hello,
From what you describe, the next step would be attempting a clean OS reload, which you are already discussing over in your other thread:
http://supportforums.blackberry.com/t5/BlackBerry-Torch/Help-please/m-p/1764947#nobanner
Failing that, the next suspicion is moisture intrusion into the BB...if that is even a possibility then run, don't walk, to this FAQ:
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
And prepare yourself for the worst...if there is moisture intrusion, the only thing that is predictable is that the result will be unpredictable.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Message was edited by: Peytsmom -
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Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
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And that did the trick.
Message was edited by: Stryder777
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