Uiadump32 - issue with 64 bit windows 7 recovery?

My daughter has a HP DV6 Laptop model 2010sa.
The hard drive has failed but when we use the recovery disks we get an error about uiadump32 failing.
When I use the recovery DVDs for the laptop, it loads them and then restarts a couple of times. BUT, when it gets to the windows setup screen, listing "Preparing driver installation" etc, a failure occurs. uiadump32.exe has stopped working.
From other research it seems existing partitions can be an issue, but the drive was wiped using fdisk on a linux live boot before installation. It looks to me like the recovery manager needs to be updated in some way (WIndows 7 is 64 bit on this laptop).
Any one a solution?
Thanks

Hi,
Assuming this is just an issue with the recovery process, there's a straight forward work-around you may want to consider.
Before trying the following, make sure you can still read the Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
You can create an installation disc yourself using another PC - just download the correct Disc Image ( this must be the exact same version of Windows that originally came with your notebook ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional software and drivers you may need can be found Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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