UK Big bang theory season 5: full season available on iPad, not in iTunes?

I am trying to understand why if I visit  iTunes store UK on my mac, only 15 of the 24  episodes are available. However I visit the iTunes store on my iPad ( still UK store, and my iPad syncs with the mac mentioned ) and all 24 episodes are available for download ?
Why is available content different on the two devices that both use the same tunes store

I've tried contacting them too. First response was "We're looking into it, the episode will be available soon". When I tried to probe further (when exactly? Will it be downloaded with my existing Season Pass? Will I have to pay for it individually? etc) I got absolutely zero feedback.
Rather disappointed with the overall service and considering this sort of thing has happened with another TV series I purchased (been waiting several months for the remaining episodes, which have long since aired on most TV networks), I won't be recommending the Season Pass option to friends and family anytime soon.
Last I heard the episode was up on the Store last year sometime, but was missing several minutes of content so I presume it was taken down for that reason.
In response to akanksha.gupta, watching it on a website is all well and good, but some of us have paid for a Season Pass and we expect to get what we paid for. That said, I'll be watching it online in future as Apple are obviously eager to accept our money but fail to deliver the goods.

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