UK - Can't connect to The Cloud

At the airport about 2 weeks ago, I connected to The Cloud network for the first time. It asked for my mobile number, which I entered and sucessfully connected to it.
Now that I'm back in the UK and while at a MacDonalds today, I was unable to connect. It asked for my mobile number again and, after entering the number, gave an error message like 'your phone device & number are not recognised ...'
Anyone know what the problem is?

Think i had the same problem; when i had my iPhone exchanged for a new one i had to ring o2 and have my MAC address reset as the new phone was linked to a different address, try this it may help.
Andrew

Similar Messages

Can I connect to the cloud from I pad 1

Can I connect to the cloud with I pad 1

Your iPad one will only support iOS 5.1.1.
Have a look at the list of iCloud features available with that IOS version:
iCloud: devices http://support.apple.com/kb/PH2578
You can use iCloud with iOS 5, but it doesn’t take advantage of Shared Photo Streams, iCloud Tabs, Find My iPhone Lost Mode, and Find My Friends location-based alerts.
-- Léonie

I've lost my mail, can't connect to the cloud, and can't backup. Help!

An error occurred while trying to save the icloud account is the message I get. I've lost my mail, can't connect to the cloud, and can't backup. Help!

This happened yesterday afternoon. My iPhone 5 and iMac are both working properly. When I go to settings, icloud, it takes much longer than usual to open and then I get the error message. I've tried rebooting but that didn't help.

The approval request I need to authorise iCloud keychain does not arrive on my new iPad. Ive tried using the authorisation code sent to my phone but an error appears saying it cannot connect to the cloud.

I have a new iPad. I cannot get an approval notification to appear on the iPad to set it up after turning it on on Yosemite. Ive tried the approval code but that generates an error saying it can't connect to the cloud.

Ok, I have to say I was really impressed by the effort. Nokia Support (in The Philippines) called me 4 times over the last 2 days to help with my phone.
Here is there responses have put them in order of my questions.
1. I am to reinstall the operating system on the phone. They said that this is the most likely (but not confirmed) fix to the SIM card problem (although they would not confirm it was a problem with the phone).
2. No answer because we did not get that far.
3. To setup a gmail IMAP account you MUST us Nokia messaging. Period. Since I have security concerns, that is out of the question.
4. This is the big one that stopped it. The Nokia N8 is a Class B cell phone meaning that you cannot use data and voice at the same time. They told me that all Nokia phones were Class B, but I told them my E71 is not. After research, I found that the E71 and E72 is Class A (Can do voice and data at the same time) and that the N8 is Class B. Here is an article explaining the difference. This was a deal breaker. I cannot access the internet while I am on a call. Reminds me of a dial up modem.
5. Reinstall the software and it might fix it.
6. No answer.
7. Use Nokia Messaging.
8. Reinstall the software and it might fix it.
So, I am sending the phone back because I cannot use it. I cannot imagine a smart phone on the market that cannot do internet and voice at the same time.
Too bad.The N8 is a terrific camera and you should buy it for that, but look elsewhere for a smartphone.
Thanks to all that read and helped.
Don

Ipad keeps asking me to sign into iCloud. The problem is, I can't connect to the internet to do this because it keeps popping up. It's a 'catch 22'.

A pop up on my iPad keeps asking for my iCloud password, however, when I give it, it doesn't matter because I am not connected to the internet. I CAN'T connect to the internet because of the popup. How can I get rid of the pop up so I can connect?

You have bought the book but have you previously downloaded it to your iPad? If you go to your books collection and there is a little cloud icon on the cover of the book with a down arrow that means it's not stored on your device and you would need an internet connection to read/download it. If that's not the problem and Demo's suggestions don't work how about trying this desperate move: Settings > Airplane Mode (turn on) And try again. Do you have other downloaded books in your collection? If so do they act the same way or do they open ok? If they open then there is something corrupt about that particular book in which case I would delete it and re download it when you have access to the internet.

Can't log into The Cloud Wifi with Retina Macbook Pro

Hi there,
I've researched this extensively online but haven't found a solution so far.
Usually, when logging into The Cloud on my iPad Air or iPhone 4S at locations like Caffe Nero, I have no problem connecting: I connect in the device's settings, and then when opening the browser, reach the The Cloud landing page which lets me log on and properly use the Wifi.
The other day I tried doing this with my brand-spanking-new Macbook Pro with Retina (mid-2014), and the landing page just wouldn't show up. So I couldn't log on; internet-enabled apps weren't working and I only had very limited access to Google. I tried both Safari and Chrome and refreshed multiple times.
If anyone has any ideas, I'd hugely appreciate it! Thanks!

Hi there.
I can't help you unfortunately, but I have exactly the same problem. My macbook air mid 2012 used to connect to the Cloud wifi, like my iPhone 5 and iPad 2 still do no problem via the login landing page, but now though the bar at the top of my screen shows me connected, I don't get taken to the landing page (and I can't get there by manually feeding its address in either) and hence can't connect to the internet.
If you do get a resolution I'd obviously be very interested.
Sorry I can't help, but you're not alone with this problem.

Macbook air stopped connecting to The Cloud wifi network in the UK

I used to be able to connect to The Cloud wifi network in local bars, cafes and restaurants on all my apple devices, but my macbook air has stopped connecting to this network. My iPhone and iPad still connect no problem. The bar at the top of my macbook air tells me I'm connected to The Cloud wifi, but I am not taken to the login page and hence can not connect to the internet. This used to work no problem. I'm not sure, but this issue may have occurred around the time I installed OS X Mavericks. I have recently installed OS X Yosemite and still have the same connectivity problem. My macbook air connects to other wifi networks such as my home network and my work clients' networks. Any help or advice anyone can offer would be much appreciated.

G-band networks generally will have a stronger signal than n-band.
Tell it to ignore the g network and only connect to the N-band network.
Open Network System Prefs, select WiFi, and click Advanced...
Click on the WiFi tab.
Find you g-band network in the list and delete it.
Check the box to Remember networks this computer has joined.

How to connect to the cloud wifi

i cannot connect to the cloud wifi. i could connect before i upgraded to the latest ios. is there a fix?
john.

Do you have a computer that you can try and connect to the wifi because it sounds to me like it is a problem with the network not any of your devices. If you have a computer that you can connect run a speed test through i would sugest http://www.speedtest.net to make sure that it is downloading and uploading. Tell me what happens after that. Also just to make sure are the devices jail broken in any way because that can something cause big problems?

After update I can't connect to the internet in no way, shape or form

I rarely update because: 1) something always breaks when you update (like now) and 2) I don't like to deal with new crap like GNOME 3. Anyway:
I bought a new router (TL-WR1043N) and configured it with an old Ubuntu because connecting to 192.168.1.1 didn't work on any of my Arch Linux installations. Now... here's where it all starts... I can't use the 'n' wireless on my laptop since I have to install something to use WPA, and to install that I need to update, but I don't want to deal with GNOME 3 and Firefox >3. But I gave up eventually gave up and connected my laptop to the router by Ethernet cable. Setting that up was very easy: 'ifconfig eth0 up; dhcpcd'. Voila! I updated my whole system and restarted. To see how badly I damaged my system I opened Nautilus (I use Openbox with some GNOME programs): shock and dismay, the fonts are visible from the moon. I guess I'll have to quit using GNOME programs completely now but I expected that. I used to use KDE back in the day and when KDE4 came forth from that unholy pit, I immediately abandoned it for GNOME. This time we had more time to prepare, everybody knew what GNOME 3 was going to be. I started using Openbox quite a long time ago.
Anyway: Now to fix my wireless right? WRONG! I can't connect to the internet on cable to get the packages for wireless. I installed Windows 7 64 on the same laptop and it connects to the cable. Ubuntu 9.10 Live also connects, but due to the changes of rc.conf and network stuff I can't connect at all with Arch Linux.
So I decided to abandon it completely and reinstall from scratch. But the Live CD also doesn't work. With all the ways I've tried it all comes down to this:
dhcpcd always times out waiting for a carrier and 'ip addr' shows 'eth0: <NO-CARRIER, ....' if the interface is up. I'm not sure what information I should give you, but I can't paste any here since I can't connect to the damn internet on that laptop.
About the router: the cable is plugged on port 1 and the LED for it flashes if I reboot the computer. In Windows it stops flashing while it connects and flashes again when connected. I removed 'network' from DAEMONS and it flashes till I start it with '/etc/rc.d/network start'. This hangs for a while and returns '[DONE]' even though it doesn't work and the LED never flashes again on the router.
In rc.conf I have exactly what the example says for DHCP. In any case, it doesn't work with the Live CD either.
EDIT 1: From lscpi: painstakingly typed:
06:00.0 Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN [Kedron] Network Connection (rev 61)
07:00.0 Ethernet controller: Realtek Semiconducctor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 01)
EDIT 2: Just to be clear: I can use the wireless on the laptop on the Live CD, but I want to use the cable because of the greater speed (94Mbit/s on cable 60 something on wireless n, 20 something on g) and because I rarely move the laptop.
EDIT 3: lspci -v shows "Kernel driver in use: r8169 / Kernel modules: r8169", so the driver is loaded.
EDIT 4: So if I boot from the CD. ip addr shows:
eth: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN qlen 1000
link/ether 00:1d:92:...etc... brd ff:ff:ff:ff:ff:ff
And the LED flashes. When I type: "ifconfig eth0 up" it stops, never to light up again and ip addr shows: "eth: <nO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000
Last edited by imtired (2011-09-08 12:36:51)

When you're in Arch, use output redirection
lspci >lspci.out
then boot into Ubuntu or something where you can access the files and the BBS, Of course, don't forget to use a new file for each command output.
The new network config in rc.conf is not that complicated (wired anyway; never used wireless). OTOH I've had issues on two machines where I have to restart the network daemon (rc.d restart network) or rerun netcfg (netcfg eth0) after boot to get connectivity. And I still haven't come to grips with the ip command.

Jabber connection to Webex connect on the cloud - RTP Flow ?

Hi All,
I managed to implement Jabber to connect to either presence on premise or webex connect on the cloud.
My question is if it gets connected to the Webex connect, how RTP for audio and video travers? do they go to the cloud? thanks

Even with WebEx Connect the audio and video components (including visual voicemail) still require a VPN connection to the on premise servers. RTP traffic would flow across that VPN tunnel to the company network.
Please remember to rate helpful responses and identify helpful or correct answers.

TS1363 I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid respo

I want to use an old 3 GS iPhone that is no longer in service as a phone now as just an iPod to play music. When I connect the phone to the computer with iTunes running, iTunes says it can't connect to the device because it didn't get a valid response from the device. How can I get the system to recognize the phone, and let me rename it as my iPod, instead of my phone?
As an aside, the current installed operating system on this old iPhone is 4.2.1, but that wasn't one of the selectable options in the operating system list dropdown below. Don't know if that makes any difference.

Hi maddogdne,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Using an iPhone without a wireless service plan
http://support.apple.com/kb/ht3406
Cheers,
- Judy

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

I can't connect to the drive on my airport time machine and am receiving the message: "AirPort Time Capsule" can't be opened because the original item can't be found.

Time capsule has been working perfectly for months.
Suddenly I can't connect to the drive on my airport time capsule and am receiving the message: “AirPort Time Capsule” can’t be opened because the original item can’t be found.
Time machine appears to be still backing up (last backup within the last hour), but drive is not visible and I have files stored on it.
I have tried rebooting everything in order as suggested for other issues, anyone got any ideas how to see the drive again??

What OS are you running??
It is very typical Yosemite issue.
1. In airport utility does the TC show up.. if so click it.. and see the summary page which will include its IP address. That is what you are after.
From my screenshot you can see the TC address is 192.168.2.57
It might well show up briefly after a reboot or in ipad / iphone version utility. Yosemite is hopeless. The airport utility hardly works.
2. In Finder use Go, Connect to server.
Type in SMB://192.168.2.57 (replace with IP you discover).
If it is possible it will request a password.. type that in and DO NOT FORGET.. to store it in your keychain.
This will work until the TC changes IP which won't happen if it is main router.. but will happen if it is bridged.. so you need to tell me the whole network setup.
Mavericks is nearly as bad and the above instructions should be universal except I would use AFP instead of SMB. Apparently Yosemite is now totally Windows oriented.

Safari 5.1.1 can't connect to the internet. Every other browser can.

I've tried resetting Safari, reinstalling Safari, and resetting my router to factory settings. Safari still can't connect to the internet, but everything else on my Mac (Snow Leopard 10.6.8) can.
I recently tried setting up Open DNS just because I've had problems with Comcast lately. But I've since returned DNS to be detected automatically.
Thoughts?

kextstat -kl | awk ' !/apple/ { print $6 $7 } ':
at.obdev.nke.LittleSnitch(2.2.05)
com.rogueamoeba.HermesAudio(3.0.2)
com.Cycling74.driver.Soundflower(1.5.1)
com.parallels.kext.prl_hypervisor(4.0
com.rogueamoeba.hermes(3.0.2)
com.parallels.kext.prl_hid_hook(4.0
com.parallels.kext.prl_usb_connect(4.0
com.parallels.kext.prl_netbridge(4.0
com.parallels.kext.prl_vnic(4.0
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
com.parallels.vm.prl_naptd
com.wibu.CodeMeter.Server
com.rogueamoeba.hermes
com.parallels.desktop.launchdaemon
com.orbicule.uc
com.mysql.mysqld
com.adobe.SwitchBoard
at.obdev.littlesnitchd
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
net.culater.SIMBL.Agent
com.parallels.desktop.client.launch
com.adobe.CS5ServiceManager
at.obdev.LittleSnitchUIAgent
at.obdev.LittleSnitchNetworkMonitor
com.google.keystone.user.agent
com.google.GoogleContactSyncAgent
com.adobe.AAM.Scheduler-1.0
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AECore.framework
Adobe AIR.framework
Compressor.framework
DSPPublishing.framework
Frameworks
FxPlug.framework
L6TWXY.framework
MacFUSE.framework
MediaServerAPI.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProMetadataSupport.framework
Qmaster.framework
TSLicense.framework
WibuCmMacX.framework
WibuCmWebMacX.framework
XSKey.framework
iLifeFaceRecognition.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
JavaPlugin2_NPAPI.plugin
JavaPluginCocoa.bundle
NP-PPC-Dir-Shockwave
Quartz Composer.webplugin
QuickTime Plugin.plugin
Silverlight.plugin
flashplayer.xpt
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
at.obdev.LittleSnitchNetworkMonitor.plist
at.obdev.LittleSnitchUIAgent.plist
com.adobe.AAM.Updater-1.0.plist
com.adobe.CS5ServiceManager.plist
com.parallels.desktop.launch.plist
net.culater.SIMBL.Agent.plist
org.thebends.iphonedisk.mobile_fs_util.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.SwitchBoard.plist
com.apple.aelwriter.plist
com.apple.qmaster.qmasterd.plist
com.apple.third_party_32b_kext_logger.plist
com.mysql.mysqld.plist
com.orbicule.uc.plist
com.parallels.desktop.launchdaemon.plist
com.rogueamoeba.hermes.plist
/Library/PreferencePanes:
Apple Qmaster.prefPane
Flip4Mac WMV.prefPane
Growl.prefPane
MacFUSE.prefPane
/Library/PrivilegedHelperTools:
/Library/QuickLook:
ParallelsQL.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
.DS_Store
AppleAVCIntraCodec.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
DVCPROHDCodec.component
DVCPROHDMuxer.component
DVCPROHDVideoDigitizer.component
DVCPROHDVideoOutput.component
DVCPROHDVideoOutputClock.component
DVCPROHDVideoOutputCodec.component
DesktopVideoOut.component
FCP Uncompressed 422.component
FLV.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
IMXCodec.component
LiveType.component
XVIDDelegate.component
iChatTheaterPreview.component
macam.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
SIMBL.osax
/Library/StartupItems:
ParallelsDesktopTransporter
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.google.GoogleContactSyncAgent.plist
com.google.keystone.agent.plist
Library/PreferencePanes:
Hazel.prefPane
Library/QuickLook:
AnimatedGIF_QL.README.rtf
AnimatedGIF_QL.qlgenerator

TS1814 I had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

UK - Can't connect to The Cloud

Similar Messages

Maybe you are looking for