UK iPhone 5 can't get a 3G signal in Hong Kong
Hello all
I am in Hong Kong for a few days on business but am unable to obtain a 3G signal - so can't get my emails when i am out of the office. I was hoping that my iPhone would negate the need to also carry a blackberry around. I get the message "could not activate mobile cellular data network. You are not subscribed to a mobile data service".
I have an iPhone purchased directly from Apple (model A1429) and an EE UK sim card and I bought a data booster
I have tried the following :
Ensuring iOS is upto date (it is version 6.1.4)
Switching to different partner networks
ensuring I have roaming on & mobile data set to "ON"
Airplane mode on then off
disabling LTE
hard resets
Settings > general > reset > reset network settings
Syncing with iTunes
Cried and used expletives
Does anyone have any ideas on what other things I may be able to try before I go back to the UK on Friday please ?
thanks
Gavin
After returning home I obtained another SIM card - same problem. Went to the Apple store where the genius said it's teh first time he had experienced it, but reset all settings on the phone - both SIM cards worked !! That evening I undertook a restore from iTunes and got "could not activate mobile cellular data network" yet again. So I reset the phone again then manually installed app after app. Both SIM cards now work.
So that fixed the problem, annoying that it isn't clear exactly what app was causign the problem, and even more annoying I'm having to start at level 1 for Angry birds & Candy crush. Such is life ....
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