Ukrainian user: cannot buy anything, all billing cards rejected. Help.

Question

I've been a PS3 user for years now, and have been successfully buying games. Now I've bought 2 PSVita consoles for my kids, but I can't purchase anything, the system just stopped accepting ANY cards.I've tried VISA, Mastercard, Interned payment - nothing, the system refuses to add funds and says that 'details of my card are invalid'. I've checked with my bank, they say they my cards are OK, and they see attempt for transaction, and the bank granted it, but then PSN refuses to charge and cancels transaction. What is that nonsense all about? But most offensive is how there is absolutely no way to resolve this issue with Sony, there's no actual help desk (all those FAQs and other nonsense don't help at all), no explanation as to WHY my debit cards are rejected and no one to ask about it. Plus the PSN website itself is glitchy, clunky and there are plenty of error pages. Hey, Sony, are you even going to bother explaining Ukrainian users about what's happening? Maybe post an info message as to what type of cards you are not accepting anymore? Everything DID work before!  I've checked with Ukrainian forums and it turns out I'm not the only one who got rejected. Users just like me, don't know what is happening. Are you trying to tell us something, Sony? You better speak clearly then.

Answer 1

OrdosAlpha wrote:
All those small change transactions are done to verify the card. Every time you try a different card you get another security transaction. They all get refunded. EVERY online business do these security transactions.Stop bitching about nothing. Oh, and the reason you haven't gotten an official response, is because these aren't customer support forums manned by SCEE personnel. This is just a regular community forum. The URL should have clued you in on that. Were all the cards you tried issued in the same country as your PSN account? If not, then that's why they're being rejected. Only UK credit/debit cards can be used with a UK PSN account, only French credit/debit cards can be used with a French PSN account, etc.Yes, all my cards are issued in the country my PS systems are registered and where I live! In fact, I used one of those cards to successfully purchase games for 2 years! They stopped working FOR NO APPARENT REASON, without ANY explanation from the Sony side, or any warning. So no, I'm not 'bitching about nothing', I consider this a serious issue, and at this point I would very much wish Sony is rammed by a piledriver to wake the ***** up and do something about their goddamned nonexistent customer billing service!