Ultrabeat problems please help, desperate help help help help

Whenever I'm assembeling a drum kit in ultrabeat, the acoustic drum samples keep changing, they will be fine one minute and then (it's whenever i do this) i import some new kits and add a new drumvoice, all of the acoustic drums just go silent/change their parameters, have posted this problem a lot, can anyone help please, very strange problem, if not can anyone at least tell me a support number i can ring? Thank you, this is the only problem i have found with logic, but it keeps on happening?
hope someone can help. jono

Avoid importing to the top notes in Ultrabeat since most of the drum kits have a bass assigned to the upper notes, unless you want to mess with midi. If you want to, you would have to reassign the upper notes to one-shots.

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