Ultranav Driver Not Installing

Hello,
My touchpad has not been working for over a month. It just stopped working one day. I have already verified that it is not locked. I have tried to reinstall the ultranav driver and my lenovo support center had an ultranav update but whenever I go through the download process and even restart my computer the driver will not show up as installed. i have also uninstalled my synaptic driver in case this was the source of error. Anybody know why the ultranav driver is not installed? I really need my touchpad to work so I'm not doomed to carrying out a mouse (it looks quite silly...)

@Tonya2015...
Please tell us which ThinkPad model you have. Also, are you showing any items in Device Manager with "!" ?
Regards.
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