UMW 190 Dormancy Problems (Vista (64-bit) & Windows 7 (64-bit))

I have windows vista-64 bit my UMW 190 modem keeps going dormant. I had a tech walk me through some trouble shooting, he never called me back. I still have the same problem, it uses time each time I connect but freezes up, won't full load my pages. I recently tried it out on a windows 7 machine and I'm still having the same problem.
I have tried the following options: step by step.
Updating software including firmware etc...
Re-activating device
UN-installing software VZAccess Manager
Re-installing software VZAccess Manager
Re-activating device
Updating of software including firmware etc...
Can anybody give me some more suggestions, or is replacement the only option left ?

Hello, not exacly new here, just a new account (I didn't feel like trying to figure out the password of my old acct. and which email it used).
I have been looking into this subject for the past month and, being a total geek, think it might be fun installing 8 gigs of RAM on my system.
I know it's overkill, but why not...
edited my question out because i found out the answer and now feel like an idiot.
PS. 8 gigs is overkill, unless you are planning on turning your laptop into a server (which would make you an idiot).
Lenovo T61 6459 CTO 2.4Ghz x64 4Gb RAM -- 320Gb 7200RPM HD + 100Gb 7200RPM Ultrabay HD; Win 7 RTM x64, Ubuntu 9.04 x64

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