Un-Quarantine Mobile Devices

How do I allow a team/user to allow/unquarantine a mobile device from Exchange server 2010 SP3?
What permissions/roll do we need to assign in Exchange 2010 to allow my helpdesk team to release quarantined mobile devices?

Hi
Look here:
http://www.itworkedinthelab.com/2011/08/exchange-2010-activesync-quarantine-approval-delegation/
Your roles:
activesync device management and recipient management roles

Similar Messages

Mobile Device Quarantine

If I turn on mobile device quarantine, does it have any impact on any previously connected devices?

When I did this, I actually ran a script to allow all existing devices. When I looked at the attributes, the phone was listed there as "allowed".
When I flipped the switch, all the devices were quarantined *anyway*.
Schedule some time to test before you actually implement it.
Good luck!
Candee
You need to see what is allowing the device access. This would have been a global rule in your case.
Either create access rules, or script exporting out the deviceIDs and then adding the deviceID to the user as an approved device.
And having a test lab is not a luxury - that is a requirement. How do you test updates and processes without it?
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

I am suddenly getting a message that the 'mobile device services' has stopped working on my computer and windows seems unable to fix. I have tried finding the file and making sure that it is enabled. It says 'enabled' but does not work.

I recently downloaded a new update of the operating system on my 3GS It seems to be a bit slower since and I have no idea if that is part of what is going wrong. I cannot get itunes to recognise my phone. Windows pops up a 'window' that says my 'mobile device services' is not working and would I like Windows to look online for the problem - I say yes, windows does it's thing, blanks out and I am back where I was. I tried updating itunes but no luck.
I found the mobiledeviceservices.exe file and made sure it was all 'on' and 'enabled' still no luck I did a search and came up with some other people who had the same problem but the answers that they were given didn't help me.

When you erased the disk did you select Mac OS Extended Journaled as the format option?

Apple Mobile Device Service installation rolls back

Hey there,
I've been having problems installing iTunes 9 or even 8 on my computer. While running the iTunes setup, part of the installation rolls back and when I launch iTunes after that, I get the message saying that
"This iPod cannot be used because the required software is not installed. Run iTunes installer to remove iTunes, then install iTunes again."
However, the installation doesn't work no matter how many times i reinstall it. I've fully uninstalled everything related to apple and used the microsoft's utility to check if they were properly uninstalled before reinstalling itunes, but I still got the same message.
I found out that Apple Mobile Device Service was not installed and that was the problem. When i extracted AppleMobileDeviceService.msi from the iTunes installer and ran it, it rolled back too. So I used the /l*v command to create an installation log and this is the error.
DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-4128058654-1677487342-2165978628-1007\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-4128058654-1677487342-2165978628-1007') ...
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
DIFXAPP: InstallDriverPackages failed with error 0x52
DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
Action ended 17:15:17: InstallFinalize. Return value 3.
Can anyone help me please? Any help will be appreciated =P
Cheers

I have recently been fighting my system to get itunes to recognise my iphone and i ran into a similar problem.
I couldnt uninstall the old version of apple mobile device support, and installing the new itunes over the top did not seem to help either.
But i found a work around.
Try opening the itunes.exe install package with winrar. (www.winrar.com, its a free program) and then extracting only the applemobiledevicesupport.exe file.
Reboot your system, run that file and then reboot again.
It should work.
If it doesnt, then good luck to you :P
-Adam

Apple Mobile Device Support fails to install, remains unsolved.

i came back to the forums after a coupld of months, and this issue is still unsolved, will support please read this and answer us, it seems i am not the only one with such problems. so i will repost this issue here hoping to find a solution.
Thank you.
Reading through the forums, i found many with this same error, some said reinstalling solves this problem, but for me, and many others, it did not, so here is a log of the installation where the error shows, please look at it and tell us wheat to do,
Action 8:21:17: InstallFiles. Copying new files
Action 8:21:18: MsiRollbackInstall.
Action 8:21:18: MsiInstallDrivers.
DIFXAPP: ENTER: InstallDriverPackages()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'UI Level' is 5.
DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
DIFXAPP: 'CustomActionData' property 'componentPath' is C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\.
DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-1605124395-1919374747-2981180892-1004\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-1605124395-1919374747-2981180892-1004') ...
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
DIFXAPP: InstallDriverPackages failed with error 0x52
DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
Action ended 8:21:20: InstallFinalize. Return value 3.
Action 8:21:20: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
DIFXAPP: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
DIFXAPP: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
Rollback: Copying new files
Rollback: Moving files
Rollback: Creating folders
Rollback: Removing system registry values
Rollback: Deleting services
Rollback: Stopping services
Rollback: Updating component registration
Action 8:21:41: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'
DIFXAPP: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
Rollback: Copying new files
Rollback: Moving files
Rollback: Creating folders
Rollback: Removing system registry values
Rollback: Deleting services
Rollback: Stopping services
Rollback: Updating component registration
Action ended 8:22:00: INSTALL. Return value 3.
Action ended 8:22:00: ExecuteAction. Return value 3.
Action 8:22:00: SetupCompleteError.
Action start 8:22:00: SetupCompleteError.
Action 8:22:00: SetupCompleteError. Dialog created
Action ended 8:22:03: SetupCompleteError. Return value 2.
Action ended 8:22:03: INSTALL. Return value 3.
=== Logging stopped: 1/11/2008 8:22:03 ===
MSI (c) (10:8C) 08:22:03:595: Product: Apple Mobile Device Support -- Installation failed.
now i went to the directory where the driverfiles should be, and paused the installation just before it starts rolling back and made a copy of the whole thing, the driver files are being extracted, and thinking it may have failed to find them, i restarted the installation and paused it after it extracted the files, copied over my backup files to where they should be, and resumed, same thing happened, failure again.
I stopped all the services running, (msconfig / startup and services) and that still did not help, i went through my registry for every "apple" and deleted it, after uninstalling all apple products, that did not help, i ran windows install clean up and made sure that quicktime and itunes and apple updatea re not installed, did the whole thing again, no luck.......
Can someone please tell me what is going on, i can run it just fine on my other machine, which is running windows xp pro as well, the only thing different i did on this one was that i plugged in the Iphone before installing the software, whereas i ran the itunes installer on that one before i plugged in the iphone, and yes, i did get the iphone driver as a camera at first, and i changed it later by pointing the update driver to the same directory where applemobiledevicesupport extracted the 3 driver files :
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
and the files are usbaapl.cat , usbaapl.inf, and usbaapl.sys
please look into this issue, i've done everything i could think of,
Thank you.
Windows XP Pro

*"will support please read this and answer us"*
These are user to user forums. Apple employees do not take part in them.

Apple Mobile Device Support fails to install ??

Reading through the forums, i found many with this same error, some said reinstalling solves this problem, but for me, and many others, it did not, so here is a log of the installation where the error shows, please look at it and tell us wheat to do,
Action 8:21:17: InstallFiles. Copying new files
Action 8:21:18: MsiRollbackInstall.
Action 8:21:18: MsiInstallDrivers.
DIFXAPP: ENTER: InstallDriverPackages()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'UI Level' is 5.
DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
DIFXAPP: 'CustomActionData' property 'componentPath' is C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\.
DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-1605124395-1919374747-2981180892-1004\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-1605124395-1919374747-2981180892-1004') ...
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
DIFXAPP: InstallDriverPackages failed with error 0x52
DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
Action ended 8:21:20: InstallFinalize. Return value 3.
Action 8:21:20: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
DIFXAPP: This was the component where the install failure occurred. The rollback for this component must have already occurred at the time of failure. No need to rollback again
DIFXAPP: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
Rollback: Copying new files
Rollback: Moving files
Rollback: Creating folders
Rollback: Removing system registry values
Rollback: Deleting services
Rollback: Stopping services
Rollback: Updating component registration
Action 8:21:41: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
DIFXAPP: ENTER: RollbackInstall()
DIFXAPP: 'CustomActionData' property 'DIFxApp Version' is 2.1.
DIFXAPP: 'CustomActionData' property 'componentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}.
DIFXAPP: 'CustomActionData' property 'flags' is 0x17.
DIFXAPP: 'CustomActionData' property 'installState' is 2.
DIFXAPP: 'CustomActionData' property 'ProductName' is Apple Mobile Device Support.
DIFXAPP: 'CustomActionData' property 'ManufacturerName' is Apple Inc..
DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for component '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'
DIFXAPP: Rollback failed with error 0x2
DIFXAPP: RETURN: RollbackInstall() 2 (0x2)
Rollback: Copying new files
Rollback: Moving files
Rollback: Creating folders
Rollback: Removing system registry values
Rollback: Deleting services
Rollback: Stopping services
Rollback: Updating component registration
Action ended 8:22:00: INSTALL. Return value 3.
Action ended 8:22:00: ExecuteAction. Return value 3.
Action 8:22:00: SetupCompleteError.
Action start 8:22:00: SetupCompleteError.
Action 8:22:00: SetupCompleteError. Dialog created
Action ended 8:22:03: SetupCompleteError. Return value 2.
Action ended 8:22:03: INSTALL. Return value 3.
=== Logging stopped: 1/11/2008 8:22:03 ===
MSI (c) (10:8C) [08:22:03:595]: Product: Apple Mobile Device Support -- Installation failed.
now i went to the directory where the driverfiles should be, and paused the installation just before it starts rolling back and made a copy of the whole thing, the driver files are being extracted, and thinking it may have failed to find them, i restarted the installation and paused it after it extracted the files, copied over my backup files to where they should be, and resumed, same thing happened, failure again.
I stopped all the services running, (msconfig / startup and services) and that still did not help, i went through my registry for every "apple" and deleted it, after uninstalling all apple products, that did not help, i ran windows install clean up and made sure that quicktime and itunes and apple updatea re not installed, did the whole thing again, no luck.......
Can someone please tell me what is going on, i can run it just fine on my other machine, which is running windows xp pro as well, the only thing different i did on this one was that i plugged in the Iphone before installing the software, whereas i ran the itunes installer on that one before i plugged in the iphone, and yes, i did get the iphone driver as a camera at first, and i changed it later by pointing the update driver to the same directory where applemobiledevicesupport extracted the 3 driver files :
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
and the files are usbaapl.cat , usbaapl.inf, and usbaapl.sys
please look into this issue, i've done everything i could think of,
Thank you.

I have the exact same problem on my workstation and previously solved it by installing iTunes on a different computer and copying all the files and registry keys to my workstation. However, it didn't solve the problem when i tried to update to itunes 7.6 ...
Is there any solution yet?

IPod is not recognized by iTunes... Driver folder not in Mobile Device Support?

I have an iPod Touch 4th Generation. First, my iPod wasn't even recognized in Windows. After following the various Apple articles, I solved this.
But now, my iPod won't be recognized in iTunes. I've been trying to follow this: http://support.apple.com/kb/TS1538 which has worked so far. But the Apple Mobile Device USB Driver is not listed. I follow along as to what to do to solve this until I reach "
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Note: If using a 64-bit version of Windows, this folder may be stored in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl.inf" file which is listed in this folder. (This file will be called "usbaapl64.inf" if you have a 64-bit version of Windows)."
My Mobile Device Support does not have a folder called "Drivers" and my computer does not have any file listed as "usbaapl.inf" anywhere. I'm guessing that this could be the source of the problem. But I can't fix it unless I know where to find these drivers, and I don't know they are on my computer or how to get them.
Can anyone help?
Thank you in advance.

Hello tgraul,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Best of luck,
Mario

I got the MSCVR80.ddl message after I tried to do the latest update on Itunes. I went in and deleted all the related programs and reinstalled, but I keep getting a message during installation that "Service 'Apple Mobile Device' failed to start. Help!

I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

I tried to update itunes it corrupted the previous version, I'm trying to install new copy get this message "service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privleges to start system services." Help!

Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.

See Troubleshooting issues with iTunes for Windows updates.
tt2

Cannot send email from mobile devices in 2013

We recently implemented our new Exchange 2013 server,everything ok except for mobile devices. In mobiles i can receive emails, but cant send or reply to any emails. I tried in both android and iphone, not working. Can anyone help to solve this problem.

Hi,
Check if you have the Accepted domain settings are correct.
ECP->Mail Flow->Accepted Domains. Make sure that your default domain is the domain which is having the AD name (eg.domain.local)
Regards from ExchangeOnline.in|Windows Administrator Area | Skype:[email protected]

SAP BI reports on mobile devices

Hi experts
We need have some business intelligence (SAP BI) reports and metrics on our mobile devices (BlackBerry, Iphone, Ipad). For example: The mobile'users should enter a product ID and the report show the metrics relate with it availables in SAP BI.
We have BusinessObject products and we know about BOBJ tools to design our solution to mobile devices.
Can we use BO Mobile and BO Explorer simultaneously to show the reports on Blackberry and Mac Devices?
With BOBJ tools can we do a interactive report (to enter product key) ?
Thanks for your help.
Osmy

Hi Osmy,
With the latest BI4.0, you will be able to use BI Reports on Blackberry (and nokia) devices (this was also available in XI3.x releases) . There is no iphone support yet - which maybe coming shortly in later releases.
As for Explorer, i* apps are already available - but not for blackberry as far as i know
You may already be able to run interactive (prompted) reports on blackberry. Below is a link on design best practices for reports on mobile
http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_mobile_bi_rep_design_en.pdf
hope this helps,
Shiva

Can some one help me with diagnostic test result " apple mobile device driver not found"?

I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone. I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?. iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013AC2C08548378
Current user is an administrator.
The current local date and time is 2012-06-28 15:23:45.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address:             192.168.1.3
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Thu Jun 28 15:17:19 2012
Lease Expires:       Fri Jun 29 03:17:19 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
G: Optiarc DVD RW AD-7220A, Rev 1.01
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
This is my post:
https://discussions.apple.com/thread/4063223
Please, we need your help.

Iphone 5 Apple Mobile Device Ethernet comes up as "Network cable unplugged".

I've Windows 8 64-bit and want to use the iPhone 5 as my main wireless USB dongle and I've had this problem since Windows 7 where, no matter what I do, the Apple Mobile Device Ethernet comes up as "Network cable unplugged".
I've unplugged and plugged it back in, reinstalled iTunes, reset the network settings on the phone, made sure everythings up to date and reset the service in Windows to no avail.

Yes My personal hot spot is on in cellular data on and i have a data plan that allow tethering. that problem is start 4 days before. My iphone is do this job very well few days before.

The Xperia Z1 is the best mobile device I have owned so far.....but for one annoying flaw.....

OK, I have owned the Z1 for around 6 months now, and I have LOVED the product...I more or less have no complaints, and its become pretty much my favorite electronic device, except for my gaming PC : D
I use it day in day out, listen to the radio, watch video, surf the web, exepriment with all kinds of the incredible apps, and of course, play games (and it will be gaming that my comment is primarily about)
Thing is....gaming on the Xpeia Z1 is a GOOD experience....excellent GPU performance (though it gets HOT! ...really noticeably HOT..not warm....**bleep** it gets hot! : D), great screen, great sound with headphones (though the headphones jack tends to get in the way when holding the unit in landscape), and if playing without headphones, I find my hand covers the speaker and totally muffles the sound!
These are just small niggles, but nevertheless, things I notice, that I would desire to be slightly changed if I had the chance, but I realise they are issues with the hardware and design, so Im happy to wait unitl I get my next phone (likely the Xperia that comes out in 18 months when my contract is up!) and see how they are dealt with through the evolution of the series.
These are just mega picky things Ive noticed in an otherwise perfect design (for me....just my opinion).
However...the only thing that REALLY REALLY REALLY ticks me off, is a software issue....that has apparently been dealt with via the 'Immersive Mode' feature in Kitkat 4.4.4 (which I am running on my Xperia)....
That is the 'Soft keys' not disapearing in games, and taking up quite a large chunk of screen real estate.....in a very annoying place that depending on the game, can even quite easily be accidentally touched, kicking the unwary user out of the game,! (ARRRGHHH!)
Now I realise that proper support for 'Immersive mode' is actually up to the developers (am i right in thinking this?) and I have tried a couple of games that advertise support, and its all well and good, and works fine, also my comic book reader supports it, and so I get ALL my screen for books (rarely, I use HDX for that), documents and comics....and of course the built in video player has seemingly ALWAYS supported complete fullscreen without these **bleep** buttons getting in the way....
And its such a GREAT screen too....does anyone know exaclty WHY it is, that the Xperia series in particular sacrifices so much screen to these buttons while gaming?
All games Ive tried have the 'Top Bar' (with battery, signal and time etc..nto sure what its called officially)...automatically hidden..so why not the 'bottom bar?'..the menu keys? Especially since the strip of screen is so HUGE!!
To show 3 **bleep** buttons!
What really makes me wonder, is that even my Kindle Fire HDX (which I use primarily for actualy reading books/newspaper/articles) and that I consider an 'inferior' device in most respects..actually has a 'hide soft keys' feature...where in games and apps the 3 buttons and strip of screen are replaced by a very small and unobtrusive little tab...that you simply swipe out to expose the keys....
A GREAT solutuion!
Why isnt there something like this on the Xperia series?
I have deliberately explained myself fully here because I have become very frustrated wth this just recently, as I have been playing a lot of the brilliant games by the developer RORTOS...that makes impressive flight simulator games....games that (Particularly F-18 Carrier landings Pro 2) cannot run very well on my Kindle FIre HDX....
They play beautifully smoothly while maxed out on the Z1 though....(and the same goes for GTA Vice City, that I have been enjoying playing again on mobile on the way to work every morning : D...thanks Sony and Rockstar for a great start to my workday xD)
BUT these great games are being MARRED quite badly by those DAMNED BUTTONS!!
In F18 Carrier Landings Pro 2 and Airfighters (2 RORTOS games that are really superb if you like flight sims) several controls are positioned at the edge of the screen...and the soft keys are right in the way...so they are functionally gettiing in the way...
and whats more, they ruin the original design philosophy of the Xperia Z1...the design philosophy of 'OmniBalance'..because the game image is not equidistant from the left AND the right side...but shunted one side or the other, because of these **bleep** buttons!
(I hope I have explaiend this, and you can picture what I mean...it really irritates me : D)
Yes I am aware of a few apps that are available, both root and non root solutions.. but I have found them all too imperfect...just not good enough, too clunky, too much configuring and messing around to get them to work...and even then they have too much impact on other functions to be worth it for me...since i do use my Z1 for a LOT of different things.....
The ones Ive tried are fine as kind of Dev Tools...but I really love the overall design of the Z1...and I like to KEEP it beautiful and slick to use...as slick as it looks...(yep, I like the cosmetics so much, I cant even bring myself to keep it in a case xD...I just have to be careful with it...and its hardly got a scratch so far...just a few hairline type ones : (....
So...can Sony please add a little feature, like the small tab that I mention above on the Kindle Fire HDX, to hide those keys?
I have messaged RORTOS about them supporting Immersive mode fully, and they said they would look into it (of course they said that!), bur that most devices these days ALREADY hide the soft keys in games...and in my experience, thats true!
Out of 5 or 6 devices Ive played games on, i have to say that the Xperia series is easily the most effected by this issue.
and its ANNOYING as **bleep**...and I KNOW Im not the only one that thinks this...but I havent found an official Sony response (or indeed Android or Developer one) about what is likely to be done.
So does anyone have any news?
Does anyone know why one of the best screens and best GFX performers in a mobile device is still suffering from the soft keys being present at all times in games?....(except every now and then Ive noticed the keys are slightly camoflaged, as white dots....the strip of screen is still taken up, but the actual key icons are reduced to white dots (anyone else seen this?) but this just seems to happen randomly......sometimes it does that, mostly it does NOT...and besides, its not a real solution anyway...since a chunk of screen is STILL used up by it....
Please Sony, you use a custom Android, just liek Amazon do on the Kindle Fire HDX (though admittedly, not quite SO customised xD), and THEY can hide these keys without immersive Mode support...
Why cant Sony?
rant over...
I still totally love the phone..Im only going off on one like this because I love everything else about it...but this one thing I think is actually a pretty big deal.....so please address it ..
Please?
All the ebst
jim.
(PS I am also really harrassing RORTOS about supporting Immersive Mode too....if ALL the Devs supported it, then this wont be an problem (I suppose anyway?)....but Im not sure if there is an issue about how many people are actually USING KitKat 4.4.4...I would guess a LOT but perhaps not quite enough to make a special effort for?....anyway...Im not just picking on Sony : D)
rant really over.....for now.....

You had to have some kudos for the effort put in to your thread as week as the point you make.

Creating a site for mobile devices

Good morning,
I have a number of questions relating to the creation of a
site for mobile devices. My client has given me the assignment to
re-design his current website, and to also create a sub-site
suitable for mobiles. I have spent a number of hours looking around
on the Internet and trying to gain a better understanding of these
issues. Still, a number of questions remain. if you can give me any
additional understanding, that would be great.
Question 1:
Is my understanding correct: I basically need to create two
sites, one for the wide-screen browser, and one for the mobile
browser? I can direct visitors to the mobile site using a CSS or
javascript link - if their browser identifies them as a mobile
browser?
Question 2
Mobile devices come in all sorts of shapes and sizes and
versions. PDA\s and iPhone's have different screensizes and
resolutions that smart--phones, which in turn are different again
from older and simpler phones. Should I design a site for a number
of different types of phones? That would a huge amount of work...
Question 3
I also own Device Central, an App which I should think is
very useful in this situation. But I fail to understand it! OK, so
I can see what my photo or website or flash file looks like on my
Nokia N73 - but I am not designing specifically for that phone. I
also want my design to look good on all the other phones! My client
needs a website that is not tailored to one phone, but to all
phones.
Question 4
And why does Device Central not have profiles for the iPhone?
I would think it is popular enough to warrant its own profile... (I
post this from the Netherlands, where the iPhone is not carried
yet, and so I have only ever held one in my hand). Is this because
the iphone can see regular sites just fine?
Question 5
How does Dreamweaver help me build a mobile site?
Question 6
My client wants to show video on his website. In fact, that's
what this website is all about: showing sports-videos from high
profile sporting events. Which video-formats are most suitable?
Question 7
Do all mobile phones support flash? Or only a few? Or none?
It seems to me that a flash website would allow for more creativity
in the design.
Thanks for any help you can give. Any resources you could
point me to are also very welcome...
Sincerely,
Rogier Bos
Rotterdam, The Netherlands

Macnimation wrote:
> Hi,
>
> I'm experimenting with creating a small site off a
standard site, for mobile
> phone/devices.
>
> Basically, I want to load a basic list page, which has
links to pages that
> will display and run flash movies.
>
> The flash movies, in FLV format are already at 640 x 480
which run fine in the
> main site.
>
> Is it simply to resize the movies to fit the mobile
content size , or will
> they "auto" resize?
>
> Do I have to chnage the webserver configuration in
anyway, its a standard IIS
> site at the moment, but MySQL with apache is also an
option.
>
> Would standard html do or would the pages have to be
done using xhtml or wml?
>
> I would like if possible to get this infomration first
before starting it, so
> I can possibly reduce delays.
>
> Any help or pointers to tutorials would be grateful
>
I'd like to check out the PDA scene some day soon, too. In
the meantime,
there's a recent discussion of this topic here:
http://www.sitepoint.com/forums/showthread.php?p=3288343#post3288343
www.geobop.org - Family Websites
www.invisible-republic.org - Adult political websites (Mature
adults only)

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