Unable for some reason create a Software Instrument

In the Environment I suddenly can't create a software instrument when I go down to New / Channel Strip. The option is greyed out.
Instead I have to go to Arrange and choose New Track. Then choose software instrument from the drop-down menu. That creates a track, which appears in the Mixer as an instrument. I then cut it and paste it into the Environment. Now I have the software instrument where I want it. But I can't help but think this is crazy and wrong!!
I've just bought Virus TI and am confused by how best to set it up. Access support tell me to set it up using New Track/ multitimbral and go that route. The Logic tutorial (made while Logic 7 was around) tells us to set it up using the Environment (which is what I'm used to), make a software instrument, copy it 15 times and make the MIDI channels in ascending order.
Which is the best way?

*[Channel Strip Objects|http://documentation.apple.com/en/logicpro/usermanual/index.html#chapte r=37%26section=62]* read the Important blue highlighted part ...
As for your other part of the post...Create a multi Instrument in the environment and activate the ports/channels...if you want something more specific consider posting a different topic
A

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Unable for some reason create a Software Instrument

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