Unable ti install elements 11 on Win 8

I've been unable to install Elements 11 on Windows 8 Pro. I upgraded from Win 7 Pro. It says my Product key is invalid.

The serial number you’ve sent is not an Adobe serial number. Please double check the serial number. It should be a 24 digit serial key and all numeric.

Similar Messages

  • Unable to install Elements 12 on Windows 8.1

    When I try to install Elements 12 on Windows 8.1, the install fails.  It says it needs DirectPlay, but according to Microsoft, that has been depricated.  I'm caught in a vicious loop trying to get Elements 12 installed on my PC.  What's up with that? 

    Sandeep,
    I downloaded the file, but it will not open.  It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
    Gary
          From: Sandeep Singh <[email protected]>
    To: Gary Tibbals <[email protected]>
    Sent: Wednesday, February 25, 2015 11:17 AM
    Subject:  Unable to install Elements 12 on Windows 8.1
    Unable to install Elements 12 on Windows 8.1
    created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
    13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Unable to install Elements 13.

    Unable to install Elements 13

    Hi,
    If you are unable to sign in then something on your system is blocking the access. Elements uses a different port than normal which is why you can sign in using your browser but not the application.
    You can try disabling your firewall to see if that is blocking you.
    The following document is for CS but contains information that will affect elements too.
    Sign in, activation, or connection errors | CS5.5 and later
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    Due to error code: U44M2P7, I am unable to install Camera Raw 6.6 update for Elements 10.

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  • Unable to install Elements

    I recently purchased a camera bundle and included in this was Photoshop Elements 10 and Premier Elements 10 (2 discs only).  So far I have been unable to install this on my pc (all system requirements are met).  What am I missing/doing wrong?

    What happens when you try to run the disk?
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    I am having the same problem when trying to install Elements 11 on an iMac with OS 10.8.2
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    <Removed by Moderator>

  • Unable to install Elements 10. The Wizard failed to install Shared Technologies. Please help.

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    Hallo Vibrant
    Thank you for your concern and interest.
    I am trying to reload Photoshop Elements 10 and Premier Elements 10 from a bundled disc, after a PC repair. These programs worked perfectly before the problems with my PC.
    I do not get a specific error.
    The program runs through the process including loading the serial number until, just when I think that the programs are fully loaded I get the following message.
    Installation Wizard Completed
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    The below mentioned application failed to install.
    Shared Technologies.
    I am signed on as the Administrator whilst trying to install the software.
    I don't know if the folder/files are locked.
    I have run the Microsoft Fix It program and that reports that there are no problems.
    I will try the link that you were kind enough to supply tomorrow. Thank you.
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  • Unable to install BBLink under Win 8.1 wheras I succeeded to install under win7 at another laptop!

    I am not able to install the BB Link at my laptop using Win 8.1 64x, wheras I was successfull on another laptop using win 7 32x ?
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  • Unable to install elements 11 on windows 7 64

    Support token 40-21234-025421082013 I do not know where to place it.
    I'm very dissapointed. Help referes to productos I've not installed in my brand new PC (CS5)
    Adobe Support Advisor says:
    licensing program --> cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5
    Click here for details and corrective actions related to this issue.
    and
    PRE11 STI 64Installer 11.0 --> cpsid_83572r4: Error committing command when installing - Creative Suite 5.5
    Click here for details and corrective actions related to this issue.
    Windows 7 64 spanish

    Welcome to the forum.
    I assume that you are looking for an update for PrE 9. Is that correct?
    In PrE>Help>About, what is the version showing?
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    Hunt

  • Unable to install Illustrator on Win 8.1

    I was able to install the Creative Cloud on my laptop but when I started the installation for Illustrator, I received the error below. Can anyone help?
    Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------  ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\deepam\AppData\Local\Temp\{7E13EB7A-117F-49B9-8786-41B4121F5EBC}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com  -------------------------------------------------------------------------------------

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Unable to install elements 9

    recently purchased an epson v500 scanner - it came with adobe photoshop elements 9 dvd - cannot get software to load - it did load the "read me " part
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    Operating system?
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  • Elements 12 unable to install

    I have successfully downloaded a purchased version of elements 12 but when I click on the set up file and agree 'for changes to be made' nothing further happens. I have also tried installing the trial version but this does not work either. My operating system is Windows 8.1 and i have Norton Internet security. Any suggestions?

    Sandeep,
    I downloaded the file, but it will not open.  It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
    Gary
          From: Sandeep Singh <[email protected]>
    To: Gary Tibbals <[email protected]>
    Sent: Wednesday, February 25, 2015 11:17 AM
    Subject:  Unable to install Elements 12 on Windows 8.1
    Unable to install Elements 12 on Windows 8.1
    created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
    13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Unable to Install ERP Software on Windows 8.1 Pro

    Dear Team,
    PLease be informed as i am using window 8.1 Single Language  and unable to install ERP software. its getting hanged during the phase of installation of Microsoft data acess 2.0.
    your Valuable support be highly appreciated.
    Thanks,
    Prabhu Nath Gupta
    +91-9540685870

    Sandeep,
    I downloaded the file, but it will not open.  It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
    Gary
          From: Sandeep Singh <[email protected]>
    To: Gary Tibbals <[email protected]>
    Sent: Wednesday, February 25, 2015 11:17 AM
    Subject:  Unable to install Elements 12 on Windows 8.1
    Unable to install Elements 12 on Windows 8.1
    created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
    13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • I am unable to install photoshop elements13 due to an error. it shows no error code but does say - This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    i am unable to install photoshop elements13 due to an error. it shows no error code but does say - This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.

    download the 64bit installer,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • UNABLE TO INSTALL pHOTOSHOP eLEMENTS ONTO A NEW HARD DRIVE

    I am unable to install my Photoshop Elements onto my new solid state hard drive

    Thank you for replying. Sorry for the caps.
    I am trying to reinstall Elements 10 on Win 7. I have a new hard drive. I can install Organizer but not Editor. It rolls back after trying to install Editor. I do not have the exact error message handy.
    I have done an exhaustive review of the symptoms and applied the suggestions in every thread but no luck .
    I downloaded a trial of Elements 13 which worked. Then I tried to install Elements 11 but without success.

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