Unable to acces ovi music on my nokia X2

I can not acces ovi music on my nokia x2 it shows the message "file format not supported"

If you mean the Ovi share plugin It is probably not available in Iran. My friends live in Emirates and they have the same problem. I guess it has something to do with the laws in your country / area.

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OVI MUSIC and Nokia N70

I am a Nokia user from India. I have Nokia N70. I have no vouchers or unlimited subscription. I do not want to change my phone as it work really well. There is some Pay Credit feature which I can't see how to activate. Does that mean I can't use Nokia's OVI Music store.
Also can someone give me the OVI Music Support email address. I checked all link on Contact Us but there is no link to an email address.

http://support.ovi.com/osc/en_GB/service/music/howto/GUID-63664EC9-76C1-4FB0-9B77-4BAC650F0A61.dita
Refer 'Buy Pre-Paid Credit' at the bottom...
For support..Use the 'Contact Us' tab at the top of this page..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

OVI Music and Nokia Music store login issues

Hi,
Yesterday Nokia rebranded Nokia Music store to OVI Music in India. Earlier I had Nokia Music Store account as OVI login was not supported in Nokia Music store.
So my Nokia Music account and OVI login were different.
Now when login to music.ovi.com and select India as country , I am asked to login.
I can login with my OVI id but then dont see remaining tracks and download history.
I login with my older Nokia Music account and I can see remaining tracks and History.
Some of my friends report that in their case , their Nokia Music and OVI account are merged and tracks and history details are still there.But this has not happened in my case.
Please let me know when Nokia will be able to merge 2 accounts for me. or is there any way I can do it myself? I know that similar thing happened for OVI share and Sports Tracker accounts but they were eventually merged with single OVI account.
Best Regards,
Suyog

I have replied this in other thread too-
"Me too having same issue, i got an email from nokia music that our older usernames have been changed with OVI at the end of old username and password remaining the same. As soon as you receive this email u can see your download history of earlier . and i tried to login by my friends account too by putting OVI at the end of username, the balance of tracks was there but download history is not there. So i think we all have to wait for that email to come from nokia music care to confirm about our account being updated with download history."

Nokia C7 "Unable to install OVI Store"

Hi All,
Here is my experience from NOKIA C-7
Problem Description: “Unable to install OVI Store"
Installed Version:
----------START-------------
Phone Model: Nokia C-7
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system: Microsoft Windows 7 64-bit Edition
Language: English
Detected internet browsers: - Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
Detected Bluetooth stacks: - Microsoft (Version: 6.1.7600, Build: 16385), In use.
Detected USB drivers: - USB Modem Driver 6.1.7600.16385
Device Software Version : - 012.004
-----------------------END-------------------------------
Troubleshooting Done: with No Luck
# Deleted Ovi Store from "Installed Application",
# downloaded new OVI Store Application"
# tried installing form OVI
# tried sending SMS text link,
Additional Problem:
# Sine OVi store is not installed properly; as a result none of the other applications can be installed.
# The WLAN (WIFI) unable to work, (only first 4-8 KB shared),
# Nat Geo Does not response,
# CNN Video Apac Does not work,
# E! Does not move,
# In OVI store with Nokia C-7 no OVI Store application is found,
Expectation:
# How to solve this problem,
# If the Developer knows about the issue, then what is expected solution?
# In India Nokia response centre is very poor, (Call get disconnected before Explain),
# No direct Email Support from Nokia, Only queries can be send, but no guarantee if we get a response, no time line, No ticket number. Hence its straight way cheating to users,
# it’s a Good to have discussion forum but does this helps to us!!! The reason is that maximum discussion answered by phone users with their experiences,
Note: Keep it mind SAMSUNG is keep increasing market share,
Question to Nokia Care: there are many discussion is opened, but without any response.
* This is not to heart anyone, but I am the Nokia user and need help or share my experience.
Regards
Ashis,

I have recently updated my Nokia C7 with a new version of Market and now I can no longer update any programs. I can click on markets, which gives a black screen. Nothing happens, regardless of how long time I seem to wait. Pressing the middle buttom, can get me back to idle, checking the open applications (longpress middle key) reveals that "nokiastoreclient" is running.
I want to remove this faulty version or update again. How can I do this? (using the link above, just start the "nokiastoreclient", then nothing.

Re: Unable to login in OVI music

Does this happen on your phone, If so, Which model do you have ?, Or is it on your computer ?.
Nokia E6 (FW:021.014), Unbranded, Sim-Free, Unlocked.

I'm not able to login to Ovi music with my mobile (E7). Every time it says that "automatic login failed, please login manually" (or something like this). And after that it starts to reload the page and tries again login automatically . This loop continues as long as you want to watch it. You can't login manually. Please fix this.
Sometimes also the Ovi player in PC does this same thing, but it can be corrected by deleting the IE cookies.
Most of the music I download with computer, but sometimes it would be nice to download some new tracks on the road. And I even paid for the extra year of this service...
-Jortte

Unable to download music onto PC from Ovi Music - ...

Hi, I have a peculiar problem which I have been facing for the last 4-5 days.. I am unable to donwload music onto my PC. the download stops at exactly 0.2MB irrespective of the file size of the music track...I tried everything including, as suggested, going for completely removing all the temp files.however, I am able to download directly onto my N8... please suggest a way out..I can't download the music considering the data charges..please help..

This thread will surely help you brother with technical experts advices ..
/t5/Music/Ovi-music-download-fails-unless-using-GPRS-3G/td-p/944145
Just click on the green star beneath my avatar - it's absolutely free!

Nokia n8-00 belle refresh ovi music unlimited down...

I am getting this message below if i didn't log in ''You can't use this mobile for unlimited downloads.
Your mobile is already registered for unlimited downloads. If you are trying to activate
a new unlimited download subscription PIN you need to use the new OVI music
Unlimited edition mobile that came with it.''
if i log in with my nokia account ''you can't use this nokia account to download music from nokia music. You can only download music if you log in with your Come with nokia music username.''
At first, there were no such problem but after this four month of subscription i amgetting this type of message. And i have no music username at all. But iuse to download music in my nokian8-00 belle refresh before hard reset.
Is there any solution to this problem ?

The only party able to assist you with this is Nokia Care, you can contact them by phone, mail or chat using the 'Contact us' section on this page.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

I have nokia X6-00 of 8gb.Ovi music is not work.

My ovi music is not work.I have nokia X6-00.

Perhaps more details of your "Ovi Music Not Work" problem would help others to advise. Tell us what is the problem? and any steps that you have taken to verify that it didn't work at all.
was: 3310--> N80 v5.0719.0.2--> N82 v31.0.016; now: 5800xm v40
KeN82Ny

OVI music will not play any music on PC any more

Hi there
I have 5800 CWM phone and the CWM licence expired in October 2010. Tthat's fine, as I was able to keep playing the music I had downloaded on both my registered PC and the phone itself.
After a little while I could no longer transfer music from PC to phone. I have about 20GB of music and the phone has about 5GB of space for music so periodically I would transfer different stuff to the phone.
Then I started being unable to play some songs on the PC at all - licence problems for some songs while others would play OK.
Now I can not play any music on the PC at all. I'm getting an error messge saying there is no licence, then an optimistic message saying "Your licence is being delivered" which would not happen. Then I would get a message saying I needed to delete the song/album and redownload it from my download history. I can see my download history but no longer have an option to re-download it - I can only buy it.
Additionally I am now getting a messge saying that "We can't sign you in" and that I need an OVI Music account which I already have. I can login to Ovi.com with it just fine.
This is starting to get really tiresome. From having a handset which i could download any music for a year and keep after the year was up, on both the PC and the phone. I now only have the music that is already on the phone. The remaining music I can't access and indeed can't play any of it at all on the PC.
Does anyone else have this kind of problem that has been fixed? BTW it is now a level 3 support problem with no fix in sight. Sorry for the long post.
Cheers
Periwinkle

hi,I have the same problem and this,given the fact that i ave a one year unlimited licence for downloads. I am convinced that Nokia India is fooling people with these type of tactics and therefore I have consulted my lawyers to file a suit or Rs. 1.5 crores against the company for harming my legal interets as a consumer. I am confident that after this NOkia gets to know about my suit, they wil all stop this illegal practices of cheating the consumers.

Download Failed - Ovi Music Unlimited - X6-00

Hi,
I recently purchased X6-00 8GB. I have activated Ovi Music Unlimited on my laptop. But I am unable to download even one song. The download starts and then after 10-50%, the download restarts. Over and over again. After multiple attempts, I get the message 'Download failed'. Really frustrating.
I saw that this type of error is already being discussed, but I could find any solution posted. Can someone please let me know how to resolve this issue?!
Phone: Nokia X6-00 (8GB)
Location: India
Problem: Download of music restarts in between repeatedly and then fails
Thanks,
Niranjan

I have been trying to get a solution for this problem from Nokia through email, but no such luck.
Each conversation is replied by a different executive. Solutions provided are lame, and repeated by each executive. And they simply don't read the mail properly.
In any case, I have found a temporary workaround:
Open Internet Explorer, and go to music.nokia.com
Sign-in with your Nokia account (you may have to set your country the first time)
Search/Browse and find the song you want to download
Click on the download button, and you will get a prompt to install Ovi Music Downloader software the first time
After installing, you can download the songs through your computer without any problem, but there is a catch - you have to connect your Nokia mobile to your computer, and the song gets directly downloaded to your mobile.
Not a complete solution, but it works for me! It does, however, tell me that the problem is not with my net connection or PC or browser or windows media player - the problem is some bug in Nokia Ovi Player!!
Regards,
Niranjan

I can't acces Ovi store

Hi! I have a nokia 5530 xpressmusic and I have a problem.I can't acces Ovi.I can see just the image with ovi nokia and this is all.I think I have some viruses.what do you think? thank you!
Solved!
Go to Solution.

I can see just this image http://www.google.ro/imgres?q=nokia+ovi&hl=ro&gbv=2&tbm=isch&tbnid=j09wBlX7FGy_3M:&imgrefurl=http://... and

Failed sign in loop when logging onto Ovi music.

Managed to sign in to ovi music once and made the mistake of tickimg 'remember me' option. Now every time i try sign in it goes into an automatic loop of signing in and failing. Tried emailing nokia and ovi and no one seems to be able to help. I do not have pc access and use my N8 for all internet activity. This ovi site is the most frustrating ever.

stoppeldenise wrote:
Managed to sign in to ovi music once and made the mistake of ticking 'remember me' option.
Just after you open OVI Music do you tap on marked icon in screenshot?
If you tap on Options > Advanced options > Clear cache
Happy to have helped forum with a Support Ratio = 42.5

Downloading Ovi Music to my PC

The Ovi music seems to be downloaded successful but can't be played. There is also a key next to each song. Has anyone got a solution?

Nokia this too bad .....................anyway u are offering this service so y dont u give it in better way
all downloads are failing
i have reasonably good net connection and even with that this error occurs
my fourth error image is also attached below
please help us it seems everybody is having same prob
Attachments:
error4.jpg ‏154 KB

Ovi Music Download Doesn't Start in Noxia X6 16 GB

Dear Friends,
I have bought Nokia x6 16 GB, It was working wall with music download but now when i try to download Ovi music it not get start.my music subscription is still valid.
please help me if u can.

Hi Rajatx6,
You do the downloading straight on your phone, right? If that's the case, check your access point by going to Menu> Settings> Connectivity> Destinations> Check if you have the right access point assigned.
Try reinstalling OVI client - Menu> Settings> Application mgr.> Installed Apps> Ovi Store Client> Options> Uninstall - after that you can obtain an installer from this page : http://store.ovi.com/content/5406
Also you can try checking if you have the latest software installed on your phone by going to Menu> Telephone> Input this code: *#0000# - as of this date the latest is V21 (May vary per region)
Good luck

Downloading doesn't start in Ovi music download

HI,
I have a Nokia X6 16GB, and I have a nokia ovi account and it has not expired yet, earlier i used to download music tracks and albums by signing in Ovi music account and tapping on button of download, and i have not changed my internet connection and every thing else is working fine in the phone, but since last week whenever i tap on download button my downloading doesn't start, tried with single tracks and albums ( different one also ), and I have done basic troubleshooting steps, like restarting, taking out/in my sim card and soft resetting my phone all of these things doesn't work, ..... So please help me out in this case so that I can download my music albums ....
Thanks,

Hi Rajatx6,
You do the downloading straight on your phone, right? If that's the case, check your access point by going to Menu> Settings> Connectivity> Destinations> Check if you have the right access point assigned.
Try reinstalling OVI client - Menu> Settings> Application mgr.> Installed Apps> Ovi Store Client> Options> Uninstall - after that you can obtain an installer from this page : http://store.ovi.com/content/5406
Also you can try checking if you have the latest software installed on your phone by going to Menu> Telephone> Input this code: *#0000# - as of this date the latest is V21 (May vary per region)
Good luck

Unable to acces ovi music on my nokia X2

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