Unable to access account (possible hijacking?)

A few days ago I was unable to access my main skype account. The password recovery system straight up does not work, saying my email has no account associated with it. When I tried making a new account with that email, though, it said the email was already in use.
No amount of password recovery will help me with my issue, as it's just stuck in a robot loop. If I could talk to a human being about this, maybe I could get my account back. Please help.
[Messaged edited by moderator to remove private information]

It's been a full week now and this problem isa still not solved. None of the help that mod Claudius has given gets me any closer to an solution.

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