Unable to access CC assets and VERY frustrated with support

I just spent a fruitless hour trying to discover why I am unable to access my assets on the Creative Cloud. CC acts as if my membership isn't current, in that I see a folder of mine, but when I click on it, it disappears. After an hour with support I was unceremoniously disconnected and don't have the fortitude right now to start over again. Is there any chance of speaking with a U.S. based support person who speaks intelligible English?

David, thank you for your response. I recognize you as one of the
helpful people on the forum and gather that you are an Adobe employee.
With respect to the problem I wrote about: The following morning
everything was working normally again. During the several days that I
was having the problem, I did try accessing CC via two different
computers and on 2 different browsers, all with the same result. My
impression was that CC was treating me as though I was someone whose
subscription had lapsed. I could see that the folder I had created for
image files was there on my screen, but when I clicked to open it the
folder would disappear. So I'm guessing that CC had incorrectly changed
my status as a subscriber and then somehow this got corrected. In
reviewing the forum issues, I haven't seen anyone complain of exactly
the same problem.
I would also like to say a word about Adobe support. As a loyal
purchaser and user of multiple Adobe products for the past 15 years, and
also as an Adobe shareholder, I find the current trend in support to be
very disappointing. I have had minimal need for support over the years
but had always had good service until recently. After subscribing to CC
I had occasion to seek help from Business Catalyst support which was
just as frustrating and unhelpful as my attempt to obtain CC support on
8/3. The forum seems to be able to solve some problems but it can't
always happen in a timely manner. I fear that the current status of
Adobe support, if my two recent experiences are typical, will serve to
drive customers away from Adobe.
I do thank you for your interest in my problem.
John

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