Unable to Access Data Form with Users Provisioned as 'Planner'

Question

Hello,
I am currently experiencing an issue that I can't seem to resolve. I was hoping someone else might have some insight and/or have come across this issue.
I created two data forms. Users have been assigned permissions to the dimensions included in the data form. I have also assigned users access to the data form. The model is a single currency model.
Upon logging into the application, the user is unable to open the data form unless he/she is provisioned as an 'Administrator'. Provisioning the user as a 'Planner' or 'Interactive User' does not allow the user to open the data form. The following message appears:
*"Security and/or filtering has resulted in a required dimension not being represented on this data form."*
My data form uses the following dimensions:
POV: ELEMENT
PAGE: SCENARIO, YEAR, VERSION, ENTITY
ROWS: ACCOUNT
COLUMNS: PERIOD
We are currently implementing Hyperion Planning 11.1.2.0. The operating system is Windows Server 2008 64-bit R2.
Any advice/suggestions on how to resolve this would be greatly appreciated. Thank you.
Corey

Answer 1

I went ahead a created a data form that just used level 0 members and confirmed that the user had access to the members defined in the form. Still no luck.
I also checked to make sure the filters existed in Essbase. Here is what I found in Essbase:
Access: None
Member Specification: @IDES("Account"),@IDES("Scenario"),@IDES("Version"),@IDES("Entity"),@IDES("NTTA_ELEMENT")
I have no issues accessing the data through the Essbase Add-in.
I did notice some additional items in my Planning setup:
1. Task>Manage Process - Sub-Status states 'Failed' when I attempt to validate
2. Task>Manage Process - Status changes from 'Not Started' to 'Under Review' when I start the cycle.
3. Dimension Security - Users are attached to a group that has write access at the Descendent(Inclusive) level.
4. In the Account, Department, Scenario and Version dimensions I also setup the user to have write access at the member level.
As for my earlier post with the data forms, that was just my way of showing the dimensions used. I do have two data forms, 1) with top level and descendants/children and 2) with level 0 members only.
I checked the logs and there isn't really much info there. I have a case open with Oracle and a webex scheduled for tomorrow.
Thoughts?
Thanks
Corey