Unable to access emails and address book using Firefox 5, but not using explorer

Since installing the latest updated version of Firefox, I can log into my Tiscali email account, but once there I cannot open my emails. Instead of saying 'You have (number) new emails' it says 'You have unspecified new emails'. If I click on Inbox or 'Check new mail', nothing happens at all. Also, if I try to access my address book either to read or edit it again nothing happens.
Emails works perfectly well using Windows Explorer, which would suggest that the problem does not lie with my ISP (Talktalk) or my Tiscali email account.

You can install both your accounts in Thunderbird and then simply move messages from one to the other. You then have the choice to continue using Thunderbird, or to switch using Gmail via its own website.
Address Books are a bit harder to transfer. I'd suggest you go to the msn account, in your browser, and seek options to download or export your address book there. I expect it will offer CSV as an option, and vcard format is a possibilty. Both of these can be imported into Thunderbird and into Gmail.

Similar Messages

  • Installed Thunderbird on New drive but can't transfer emails and address books drom old drive to new PC.

    I have a computer I built that my dad who uses Thunderbird for his email. We had to remove the C: drive, which was a SSD drive because it was running out of space and replaced it with a Western Digital Veloci-Raptor 500GB drive. I am not familiar with Thunderbird and did not export his emails or address book before I switched the drives. I have set his new Thunderbird account to keep the mails on the server and not the PC. How can I get the old emails and address books from the old hard drive. I did copy the Thunderbird folder from the C: drive and the folder on the E: drive that Thunderbird was installed to. I have read many forums on how to move emails and address books to or from Thunderbird but non are like my situation. Hoe can retrieve the emails and address books from the previous install and transfer them over to the new PC once I have done a reinstall?

    first the old drive... the location varied between windows versions but it is either in Application data or appdata. In vista and above open the roaming folder. Both are hidden folders so you need to show hidden files and folders in Windows. Within that you will find a Thunderbird folder.
    The sub folders of that are the profiles, but simply copying the Thunderbird folder over it's like in the appdata\roaming of Vista and above will replace the existing with the old.
    Copy the actual profile in the folder called profile XXXX.default xxxx being a random string will place two profiles on the hard disk which can be opened individually using the profile manager. http://kb.mozillazine.org/Profile_manager
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    Address books. see http://kb.mozillazine.org/Moving_address_books_between_profiles

  • Email and address book help

    Since i downloaded leopard i've had trouble with email and address book.
    1. when i receive some emails from people it will say it is to someone else instead of me my address will be there with someone else's name. i go to the address book and my email is listed as one of theirs. after a while it will change to another persons name. this is weird. and i cannot seem to get my email sound when receiving mail. everything worked fine until that darn leopard came about. any ideas? thanks.

    Sorry, that's not a Firefox support issue. Try Windows Live Support.<br />
    http://windowslivehelp.com/product.aspx?productid=1

  • Is there a way to recover old emails? I moved a few folders around on the hard disk and now my emails have reverted to Factory settings and all my old emails and address book have vanished. I am still running on 10.4.11 and Apple can not help me.

    Is there a way to recover old emails? I moved a few folders around on the hard disk and now my emails have reverted to Factory settings and all my old emails and address book have vanished. I am still running on 10.4.11 and Apple can not help me. Does anyone out there have any idea on how to recover my lost emails and/or addresses?

    Well, your profile info says 10.4.11, and you are posting your question in the iMac (PPC) category.  If you are running Snow Leopard, it must be a fairly recent Intel iMac.
    In that case, you should definitely post your question here
    https://discussions.apple.com/community/mac_os/mac_os_x_v10.6_snow_leopard
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  • Since Febuary 14th, 2013 we are unable to send and recieve email using our hotmail account on our Iphone. We can get our email by loggin in with our computer but not using our Iphone.

    Since Febuary 14th, 2013 we are unable to send and recieve email using our hotmail account on our Iphone. We can get our email by loggin in with our computer but not using our Iphone.

    Hotmail has been discontinued for some time now.  See:
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  • Can't delete email AND address book changes randomly

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    Secondly, my address book will randomly change the card names.
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  • Group email and address book transfer

    I am a new mac user so clueless about most things: two questions
    Is it possible to transfer my compuserve address book to my mac account?
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    Reinstalling the Mail.app rarely resolves any problems with the application.
    All Mail.app account settings are stored in the Mail.app preference file which is not deleted and recreated new when deleting and re-installing Mail so if the SMTP server setting problem is with the preference file, deleting and re-installing Mail will be a complete waste of time and effort on your part which doing so usually is anyway.
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    And lastly -- when I put a group email name into my Mac Mail,
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  • Where are my archived email and address book?

    For other reasons (couldn't open web pages) I did a MS Recovery where it claimed my personal data would be spared. Some aps would need to be reloaded but the data should remain.
    I have been using Mozilla for a few years (great program, BTW) and had created an address book and had folders of received email that I had archived according to family member.
    Since the recovery step completed I have re-installed Mozilla. It is working and has pulled new email from my EarthLink account. I'd like to now re-install the address book and my archived email folders assuming they are truly still around.

    Windows will not preserve the following during a refresh:
    Desktop applications that are not included with Windows. These are typically applications that you downloaded from the Internet or installed from a disk. This includes any anti-virus programs, games, or other applications you may have installed. To make it easier to reinstall your applications, a file will be created on your desktop listing the applications that were removed.
    I doubt the Thunderbird profile has been preserved, otherwise Thunderbird would have picked it up after being re-installed.
    Be more careful the next time, and make sure to create a backup of your profile on a regular basis.
    http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

  • Transferring Netscape email and address book to Tiger

    How do I transfer old emails from Netscape to Tiger/Safari?

    Hello, and welcome to the Discussions.
    I have transferred mailboxes, but will have to research whether I bothered with the Address Book info or not. Also, I think I may have done this from an earlier version of Netscape -- again would take some research, if still available, and that old computer is stored.
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    Keep me posted, and ask any questions needed.
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  • Migrate existing email and address book from Entourage to OSX Mail?

    I have a corrupted version of Entourage and it was suggested I go to Mail. I was also told migration from Entourage was a 'snap'....where do I get detailed steps (what manual) to do this migration? I want to move existing mail, (inbox, sent mail,etc)and my address book.
    If it's in fact a 'snap' maybe the instructions can be included in any repsonses I might receive...??
    Thx for any help you might offer!

    If your Entourage database is corrupt and not fully accessible or accessible at all by Entourage or you are unable to launch the Entourage application, this won't be a snap but the Mail application includes an import mailbox function with Entourage listed as the first email client to choose from. This process does not import Entourage account setup information, only Entourage mailboxes.
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    Under "Import Data From", select Microsoft Entourage and then the Continue button.
    You will see a connecting to Microsoft Entourage message while the Entourage application launches which is required as part of the import process.
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    Select Continue and an Import named folder will be created in the mailboxes drawer with all imported mailboxes available within.
    For Entourage address book contacts you can do this a number of ways. One way - create a folder on the Desktop named Entourage Contacts or whatever you prefer.
    Highlight/select all Entourage address book contacts and then click on and drag the highlighted contacts to the folder created on the Desktop. This will create a separate vCard file for each Entourage contact within this folder.
    Launch Address Book and at the menu bar go to File > Import and select vCards navigating to/within the folder on the Desktop that contains the vCard files exported from the Entourage address book.

  • What is the best way to switch to Thunderbird from Incredimail (old emails and address book)?

    I'm feeling trapped in Incredimail. What is the best way to move over to Thunderbird? I'd like to keep my old emails, attachments and the address book as well. Is this possible?
    I've seen the program "PCVARE IncrediMail Converter" at www.pcvare.com/incredimail-converter.html#dl.
    Isn't there a better way (and free) to get out and away from the Incredimail trap?

    Bonjour,
    Open the address book window of TB. By the menu Tools / Import you can discover the possibilities and files formats accepted by TB for importing.
    I don't know Incredimail, explore the menus of Incredimail to find how you can export data.
    Pierre

  • Getting iCal and Address Book onto Palm Pre (if you use Missing Sync)

    If you use Missing Sync to sync your address book/iCal to your Palm, it looks like you will have to setup a Gmail account and a Google calendar.  You can then export your iCal calendars to a folder and import them into your Google calendar from the web.  Download a free trial of Spanning Sync to sync your contacts (only!!) to your Google contacts and then your Palm Pre should be able to subscribe to your Google calendar and your google contacts (Which should be identical to your iCal). The only question from here is how any new contacts or appointments on your computer will sync to the Pre.  Maybe Missing Sync will come out with something.
    Post relates to: Treo 755p (Sprint)

    I'm running Missing Sync 1.0.2 for Palm Pre and WebOS 1.4.  It seems to work but it is really slow - takes 11 minutes to sync my contacts and calendars over a fast wifi connection.  I have about 1000 contacts and a complex calendar, but i'm only syncing 2 months past and future.
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    Does anyone have any experience with the speed of Missing Sync over wifi prior to webOS 1.4?  This is a new device, i updated it to 1.4 immediately before installing Missing Sync.
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  • Email and Address Book problems

    I just got my blackberry curve 8310  2 days ago.  I set up the emails, and I'm receiving them on my phone, but they are not showing up at all in my AOL inbox.  Not even in the old mail section.
    What to do?
    Also, I have been trying to transfer my address book from my palm treo to my blackberry.  The Desktop Manager does not work when I try to switch between the two devices, for some reason.
    What to do?
    Please help.!
    Solved!
    Go to Solution.

    Welcome to the forums.
    Do you have an AOL icon for that mail?  Are the messages showing up in the main Messages icon (your new mail should show in BOTH the AOL mail and the Messages icon.  Are you able to send email from your device?
    For the transferring of the address book, what version of Desktop Manager do you have (and do you have Windows or Vista on your computer)?  What steps are you doing (every step, please) and where exactly is it failing?
    If you find a post here helpful, please consider giving the poster some Kudos

  • Lost email and address book at same time

    My toddler messed with my powerbook (not sure what he did exactly) and I had to relaunch the finder to be able to quit. When I restarted I found that my Safari bookmarks were gone, my dock was reset, Mail had no accounts, all addresses were gone, etc., etc. I've been able to restore some saved mail (but not the inbox) but all addresses seem to have vanished. To make things worse, I lost my 10.3 disks in a move last year. Help?

    GalenK,
    The symptoms you describe are indicative that your toddler may have renamed your Home Folder.
    If that is the case, Recover from renaming your Home folder, by Dr. Smoke may be helpful.
    ;~)

  • Address book will print 'famil' but not 'family'??

    I use Address Book to send out Christmas cards to our clients. When I print out the envelope I would like it to say for example 'Bill Jones and family', but I do not want 'and family' to show in the address book window, so I cannot use the suffix field. When I type 'famil' in the 'father' template field it prints as 'Bill Jones and famil', however when I type 'family' it ignores the field and will print as Bill Jones only. This goes for daughter, spouse, brother, etc. I have tried adding a space before or after 'family' but there is no fooling Address Book. Any ideas?

    BTW Address Book will print fomily, fimily and famili, just not family in the spouse/parent field. This is the weirdest thing I have ever seen! It makes no difference if I use capitals, and it will print family as a name or an address.

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