Unable to access ftp sites

FF 32.02 on Windows 8.1 Pro 64-bit. Attempting to access ftp site produces the following error message popup:
211-Features:
AUTH SSL
AUTH TLS
EPRT
EPSV
MDTM
PASV
PBSZ
PROT
with the following page displayed after acknowledging the popup:
The connection was reset
The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Cuting-and-pasting the same URL into IE 11.0.9600 results in the page displaying with no problems. Therefore, there is none of the 3 suggestions is the problem.

The county ftp site doesn't act strangely for me.
I'm not sure whether these general suggestions are applicable to ftp sites, but just in case:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* (menu bar) Tools > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

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    Hello,
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    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * * * Request timed out.
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    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
    Trace complete.
    C:\Users\xx>
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    C:\Users\xx>tracert kwiksetkevo.com
    Tracing route to kwiksetkevo.com [64.73.140.55]
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    5 9 ms 9 ms 9 ms 0.xe-3-3-1.BR2.DFW13.ALTER.NET [152.63.100.117]
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    8 59 ms 56 ms 59 ms ae-92-92.ebr2.Dallas1.Level3.net [4.69.151.166]
    9 60 ms 61 ms 59 ms ae-2-2.ebr1.Denver1.Level3.net [4.69.132.105]
    10 61 ms 53 ms 56 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.151.182]
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    13 * * * Request timed out.
    14 43 ms 41 ms 44 ms g1-41.r-core-msp-a.binc.net [64.73.128.113]
    15 47 ms 46 ms 46 ms 64.73.140.55
    Trace complete.
    Help please!
    Solved!
    Go to Solution.

    I have a feeling this is a bad route, bogon issue vs a DNS issue.
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    Message was edited by: Eme

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