Unable to access HP Photosmart 7520e All-in-One Embedded Web Service

My HP Photosmart 7520e all-in-one is already connected wirelessly, but when I try to access it on the web, by typing in the ip address, it keeps asking for a user name and password. I assumed it is the SSID and Network Key for my wireless router, but it doesn't work when I enter it. There are no directions on how to set this up, find out this info, change it or anything. And, after 3 unsuccessful attempts I am locked out. This is assinine. I need help but can't find an answer anywhere regarding this issue!
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Hi ronalds173,
I see that you are having some login issues with the Photosmart 7520 and have been locked out as result. I believe I know the area you are trying to access, but to make sure, are you taking the I.P address that is assigned to the printer and entering that into the address bar in your web browser?
If so, this login would not be the SSID & password for your router, unless you made it that. This password can be reset by restoring the network defaults on the printer.
To do that, touch Wrench icon in right upper corner and then Wireless Menu. Touch Restore Network Defaults and then confirm. Once restored, you will need to run the Wireless Setup Wizard on the printer.
Try accessing the page again. Let me know if this resolved your issue.
Cheers,
JERENDS
I work on behalf of HP
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HP Photosmart 7520 e-All-in-One Embedded Web Server (EWS) Does Not Respond

My new (as of 3/14/2014) 7520 is connected (wirelessly) to an all-Apple wireless network. with four computers (and, at times, two iPhones) sharing that network.
While I can print to the 7520 and also scan from it, I cannot access the 7520's Embedded Web Server, no matter what I try.
I have located the 7520's IP address on its display and entered it into the Safari web browser's address field as 192.168.1.7 (with the usual http colon slash slash prefix, of course). When I hit return, the browser's progress bar appears and then stalls. After 30 seconds, the progress bar disappears and nothing else happens.
While trying to find what might be causing this problem, I have also…
• disabled the network's (and my computers') firewalls,
• used the 7520's Bonjour address,
• tried both addresses using Safari on …
- a MacBook running OSX 10.6 (Snow Leopard),
- a MacBook Pro running OSX 10.7 (Lion),
- a MacBook Pro running OSX 10.8 (Mountain Lion),
- a Mac mini running OSX 10.9 (Mavericks), and
- an iPhone 4 running iOS 7.1
- an iPhone 5 running iOS 7.1
• made sure I was using the latest version of the printer driver software and HP Utility, and
• used the HP Utility to attempt to access EWS,
…all without success -- that is, on the laptops, nothing is displayed. On the iPhones, Safari reports that it "could not open the page because the server stopped responding."
Furthermore, although I can turn on and connect to the 7520's Direct Wireless wi-fi channel with my laptops and iPhones, typing the address for the EWS (specified in the printed Network report as http://192/168.223.1) in the browser and pressing Enter again yields the same result.
I had all these problems with a 7520 I bought from a local computer store. I contacted HP Tech support by chat, spent 4 hours walking through resets and other tests with them, and they decided to send me a new 7520. I have sent back the first 7520, installed the new one, and the problems persist with the replacement 7520!
What do you think might be wrong here? Do you have any advise or trouble-shooting guidance?

Okay… I did as you advised — as best as I could, that is… the link you posted yielded a page marked "HP was unable to find the page you wanted."
In any case, I changed the DHCP range to 192.168.1.100 thru 150.
Using the following procedure, I believe I set the 7520 to the static address 192.168.1.10 (using the 7520's control panel, from the home screen)…
• Tapped the radio (wireless) icon, second from the left on the top bar of the screen.
• Tapped "Settings" button, lower-left screen.
• Tapped "Advanced Settings" bar (second fom bottom).
• Tapped "IP Address" bar (at top).
• Entered "192.168.001.010" in the IP address field.
• Pressed the home button icon to the upper left of the display.
• Tapped the wireless icon in the top bar again and confirmed that the IP address had been changed to … .10
With that done, I tried
http://192.168.1.10/
in the browser of a couple of my computers (OS X Lion MacBook Pro, OS X Mountain Lion MacBook Pro).
Still no joy.
In case you don't alread know, Airport base stations can be set to reserve specific IP addresses for static IP devices or services. I reserve an IP address for testing database and OS X servers on my network (for clients). You can reserve as many such IP addresses as you like in the "Network" tab of a base station (using Airport Utility) as shown here…
Based on your advice, I have reserved the … .10 address, as you can see. Hope this is useful to you.

I am unable to print. HP Photosmart 3210xi All in One

I am unable to print on my HP Photosmart 3210xi All in One. I installed some of HP's downloads this morning, and now I can't print.

Hi ronalds173,
I see that you are having some login issues with the Photosmart 7520 and have been locked out as result. I believe I know the area you are trying to access, but to make sure, are you taking the I.P address that is assigned to the printer and entering that into the address bar in your web browser?
If so, this login would not be the SSID & password for your router, unless you made it that. This password can be reset by restoring the network defaults on the printer.
To do that, touch Wrench icon in right upper corner and then Wireless Menu. Touch Restore Network Defaults and then confirm. Once restored, you will need to run the Wireless Setup Wizard on the printer.
Try accessing the page again. Let me know if this resolved your issue.
Cheers,
JERENDS
I work on behalf of HP
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HP Photosmart C7280 All-in-one problem printing. Ink System Failure has failed unable to copy--

I'm having a problem printing on my HP Photosmart C7280 All-In-One. The following message is what came up on the printer screen: Ink System Failure has failed unable to copy, receive faxes or print. Refer to printer documentation Error O.cl9a0007.
Does anyone have any suggestions?
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Hey Spider! First off welcome to the forum.
I would recommend removing all the ink cartridges, unplugging the USB cable from the computer that connects to the printer, and then shutting the printer off completely by removing the power cord. Then restart your computer. Turn the printer back on but leave it disconnected from the computer. After it has finished its power on cycle go ahead and insert the ink cartridges back into the printer and be sure to seat them properly.
After you have all the cartridges back in the printer properly then connect it to the computer. See if this resolves the issue. If not post back with any findings.
Thanks,
SeanS
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I am unable to stop auto delivery of apps. on HP Photosmart 5520 all in one printer

I am unable to stop auto delivery of apps. on HP Photosmart 5520 all in one printer
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To add on to what sabertooth04 stated, here is a link to a document that addresses print apps for your model of printer. Click on the drop down titled "Managing Scheduled Delivery Print Apps" and the option to cancel or remove an app will be available for you to click on and review the steps to remove that app . I hope that this helps.
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HP Photosmart Premium All-in-One Printer - C309g dose it support eprinting

dose
HP Photosmart Premium All-in-One Printer - C309g support eprinting and airprinter
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Hello RetiredHP,
Thanks for the post. Ok, we may have several options here. With ePrint, you can use the mobile app. to print from your printer from any location with your iPad or iPhone. If you have downloaded and installed the app., then check the below. If the ePrint app. is not showing (should look like icon below), check the link below these steps. The 2nd link provides some additional information. The key is to ensure that both your iPad and the printer are on the same network. Good Luck!
Figure 3: HP ePrint mobile app icon
If prompted, provide your iTunes account information, and then click Get. iTunes automatically installs the app on your mobile device.
Step two: Activate the mobile app (optional)
Why should I activate the mobile app?
If you activate, you unlock all the features of the HP ePrint mobile app. You can print to any HP ePrint-enabled printer (to which you have been given access) from anywhere your mobile device has Internet access. You can also print Microsoft Office documents and Web pages, or save the Web pages to print later. HP ePrint mobile app even helps you with HP printer setup and lets you monitor the status of your print jobs.
If you do not activate, you can still print directly to your supported Wi-Fi-enabled HP printer, but only when your mobile device is connected to the same Wi-Fi network. You can print photos, images, PDFs, and text files saved on your mobile device.
Use the following steps to activate the mobile app.
On your Apple device, tap the HP ePrinticon, and then tap Activate.
Type your email address in the Activate using your emailbox, and then tapActivate. The HP ePrint service sends you an email containing an Activation Code.
Check your email, and then write down the Activation Code sent by the HP ePrint service.
On the Apple device, press the Home button ( ) twice, and then tap HP ePrint.
Type the Activation Code into the box, and then tap Activate.
The app displays a message to confirm activation.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01616126&lc=en&product=3793676&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02759940&lc=en&product=3793676&tmp...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04395332&tmp_task=useCategory&cc=us&dlc=en&lc=e...
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Computer loses network connectivity with HP Photosmart Premium All In One C309a software installed

I am having an issue where my computer (Window XP Media Edition SP3) will loose all network connectivity after some variable amount of time when my HP Photosmart Premium All In One C309a drivers and software are installed. I cannot access the internet or other computers on my network from the affected computer until it is rebooted. When I uninstall the drivers and software, I do not encounter the loss of network connectivty. When I reinstall, the problem starts again. Within 24 hours, I will lose network connectivity requiring a restart. I have the software and drivers installed on another computer running Windows XP Professional SP3 without problems. Both computers are connected via ethernet cable to the network. The printer is connect to the network wirelessly. The printer works fine initiall from the affected computer but then after some variable amount of time computer seems to lose network connectivity. The driver installed is HP Photosmart C309a series (61.81.634.0). Thanks in advanced.

There are a few things to check.
First, is your security software getting in the way, here? Disable it to test.
Second, have you downloaded this firmware patch for your printer?
Third, did you install this software?
We'll go from there...
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I am employed by HP

Photosmart 2610 all-in-one Scan preview does not display

Recovering from a hard-disk crash, I've just reinstalled my Photosmart 2610 all-in-one using the driver and software package for Windows XP : rub_W01_Americas_Euro1_NB.exe. downloaded from the HP support site. All seems to be running well, except for a glitch when I try to scan: the document Preview does not display. I have made certain that the Preview checkbox is duly selected, but nothing seems to help. It is the same whether I'm scanning a picture or a document. It also makes no difference whether I launch the scan from HP Director or from within another application.
Note that if I click Accept, the document (or picture) will indeed be scanned and saved. But I won't see it until I open it with some other application.
Thoughts, anybody?
Thanks!
James

Hello James, welcome to the forums
I understand you are unable to see your scanned preview with your Photosmart 2610. I would suggest the guide below to use for troubleshooting steps for this issue.
Scanning Stops at the Preview Screen when the Printer is Connected to the Computer with a USB Cable ...
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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Setup can't detect network printer Photosmart C7250 all in one

I volunteer for our local historical society. The person who did a lot of the computer maintenance work is not active at this time so I’ve begun to look at things.
There is a Gateway PC running Windows 7 64 bit home premium, a Sony Vio laptop running Vista 32 bit home premium, an HP Laser printer and (of most importance here) an HP Photosmart C7250 All in one printer.
Internet connectivity is via a dsl line with a combination modem/router. I think the modem/router is a Westell or an Actiontec through Frontier Communications (formerly Verizon in this area) but I’m not sure and I’m not at the museum now.
A couple of weeks ago I was able to connect the laptop to the network via wifi. My next step is to connect the laptop wirelessly to the printer so we can print wirelessly over the network. The printer was originally set up through a usb connection so I changed it to a wired Ethernet connection. The PC now successfully prints to the printer over the network. I downloaded the software and drivers directly to the laptop from the HP site and began the installation. When it got to the point of finding the network printer the software couldn’t detect it. I then put in the ip address for the printer (from the network info printed out from the printer) and it still couldn’t find it.
This same situation occurred when I tried to set it up on my personal laptop (Win7 , 64 bit) as well. Setup couldn’t detect the network printer, even after searching for the network ip address.
Since the printer is connected to the network (router) via an Ethernet cable, I don’t have the wifi radio turned on in the printer. This shouldn’t make any difference.
I’ve searched the forums and haven’t seen anything that is like my issue.
I don’t what else to do. Hopefully someone will give me some advice on what to do next.

Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
What does it say?
If the network has Wireless Isolation turned on it will prevent wired devices from seeing wireless devices. Do you have access to the router?
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Photosmart C5180 all in one not copying and or printing

My Photosmart C5180 all in one-- will not print material from my computer. It will not copy either.
I did a print test from my computer's solution software and a nice picture of 2 pears came out fine
in living color. I did an extended self test diagnostic - 2 pages--and the headings (product information, etc)
printed out fine in black and blue ink---but the info under each heading printed really really light - not readable.
When I try to print from my computer I get a blank page. When I try to copy something it sounds like it
is printing, but the paper is blank. Thanks for the help.

Hello,
Please click HERE to access the steps that should resolve the issue . If issue still exists contact HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled

HP Photosmart C7280 All-in-One , Mac 0SX 10.6.8 Error message:' pump motor stalled' press (I don't recognise the icon!)
What is the button & what is the solution?

Hello, I don't have a floor model of that printer available and the manual for this printer does not mention the pump motor. But I would first try removing and reseating all the cartridges in the printer and power cycle the machine. If you are still getting that error message I would do a hard reset that involves removing the cartridges. No user settings are lost with a hard reset and it is a very common tool used to try to resolve a hardware issue with a printer. To do a hard reset with removing the cartridges:
While the machine is powered on take all the cartridges out of the machine. Close cartridge access.
Then pull the power cord out of the rear of the Product, and then unplug the cord from the wall outlet.
Wait at least 20 seconds.
Plug power cord back into wall outlet and then back in the rear of the printer. It should power on by itself but after 10 seconds or so use the power button to turn machine on
Wait for printer to go through start up process and as it recognizes the cartridges are missing (the display panel will inform of missing cartridges) put them back in their slots.
I am a former employee of HP...
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Photosmart C4180 All-in-One. While printing it stopped and the power button is orange. Nothing works

Hi, I have a Photosmart C4180 All-in-One. So far it worked perfectly.
Tonight I had to print a few pages and right in the middle of it, it stopped leaving the page halfway.
Also the on/off button stays orange and there is an exclamation point underneath it.
I removed the page and turned off the power by removing the plug (pressing the on/off button didn't work).
While putting the plug back in, the power came on again... but the on/off button remains orange. Nothing works.
Does anybody recognize this problem and/or does anybody have a solution for this?
Thank you,
Dutchfox

Hi , I understand that you are having issues printing and scanning. I would be happy to help you.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.HP Photosmart (D110), Photosmart Wireless (B110), and Photosmart Ink Advantage (K510) e-All-in-One Printer Series - Printing a Network Configuration Page. Check to see if you still have a valid IPv4 address. If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer.
Type the IPv4 address into your web browser's address bar. (Safari)Did it load the web page? If you were able to access the printer's Embedded Web Server, please try the following steps: Repair the Disk Permissions on the Mac:Close all applications.On the Apple menu bar, click Go, click Applications and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left.Click Verify and then Repair Disk Permissions. Restart the computer.. Reset the Printing System: Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Click the Apple icon and then click System Preferences.Click Printers & Scanners.Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system.Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button. If you appreciate my efforts, please click the 'Thumbs up' button below. If there is anything else I can help you with, just let me know. Thank You.

Difficulty understanding WPS instructions. Re: HP Photosmart C4780 All-in-One

Difficulty understanding WPS instructions.
Re: HP Photosmart C4780 All-in-One Only Prints Half a Page
02-10-2011 03:04 PM
Instructions. Do not connect a USB cable to the router. This will confuse and defeat the wireless connection.
Let's add the printer using WPS:
FIrst, start the WPS process from the front panel of your printer (Setup [Scan] > Network > Wifi Protected Setup).
User Comments: I pressed Scan, then I selected Wireless Menu, next I pressed WPS, that brought up the WiFi Protected Setup (Do I stop here, or select Push Button or PIN?)
Then:
open the Apple Airport Utility
select your wireless router
Comments: I only have one router. It already appears to be selected because the dot beside the router name is lit in green.
select Manual Setup
Comments: Here is where I became lost. After I selected Manual Setup, the following options appeared in a boxed headline: Summary/ Base Station/ Wireless/ Guest Network/ Access Control
I selected Wireless and two choices appeared: Create a wireless network, or Extend a wireless network. Does Extend mean the same as Add? I selected Extend a wireless network and Allow wireless clients appeared. Lastly, I need to Update the settings.
select Add Wireless Clients ... from the Base Station menu
Select First Attempt then press Continue.
Comments: I have not encountered First Attempt.
You have to start the Apple Add Wireless Client process within two minutes of starting the printer's WPS pushbutton method. Actually, order doesn't matter ... you can start the Add Wireless Clients process on the the Apple router first then start the printer's WPS pushbutton method.
Now your printer will be connected to your router.
Comments: Airport Utility asks for Wireless Network Name. Do I enter any name I choose or does one already exist?

OK, on the printer choose Push Button type WPS.
On the Airport software, the Base Station menu is in the menu bar (all the way at the top of your screen).
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Photosmart Premium All in One Blue screen error B882B1C4

I have recently purchased a Photosmart Premium All in One C309G machine which is connected via a USB cable to the PC. When I try to use it wirelessly it produces a blue screen with an error message B882B1C4 as soon as I switch on the BT hub. HP haven't been able to sort out the problem as I am now in receipt of the 4th replacement . Can anyone suggest a solution please? I have a BT1800HG wireless hub connected with an ethernet cable to my HP PC.

This is posted in your separate thread:
Hey there. I would try a power reset to fix the issue.
Press the Power button ( ) to turn off the product.
NOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the electrical outlet, and then wait 30 seconds.
Connect the power cord to the electrical outlet.
Connect the power cord to the back of the product.
Press the Power button ( ) to turn on the product.
If this does not solve the issue then the printer will most likely need to be serviced.Hope this helps!
-SeanS
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HP Photosmart e-All-in-One - B110a : How can I deactivate wireless?

Hi, everyone.
I just bought HP Photosmart e-All-in-One - B110 and after the installation (which went OK), while trying to get acquainted with the printer and the rest of the functions, I pushed the Wireless button out of curiosity.
Now, every time I switch on B110, the Wireless blue light keeps blinking. Does that mean that it's working?
I do NOT want to activate wireless printing (at least for the time being). I want it deactivated permanently. Is there a way to do this?
Many thanks in advance.
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The blinking blue light means it's looking for a network to connect to. It won't connect to a network if you haven't put any info in the wireless setup. I believe there's an option to turn off the wireless radio in the settings somewhere.

Unable to access HP Photosmart 7520e All-in-One Embedded Web Service

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