Unable to access i tunes on ipod touch or any laptop !

I am unable to access itunes on my ipod or any laptop in the house.
I have tried all of the online support self help options, none of which work.
I can however sign in to the support centre using my username and password, so the details i am using are correct.
I have restored my ipod and my laptops thinking something must be wrong with them, re installed itunes, and still doesnt work.
Just being ignored by support centre, who despite being told that i had tried their online support suggestions and that they failed to work.
HELP?

I'm not sure about the web pages not working, but I do know something about the constant registration messages. I get them too when I connect my iPod. I guess it's just an iTunes 7.5 thing.
Does navigating everything except the web pages work? Like cover flow, enlarging photos, etc? Try restoring your iPod, that usually helps. If not, what firmware version do you have right now?

Similar Messages

  • Hi can someone help me out , Im unable to access anything on my ipod touch because my grand daughter chage the pass code and then forgot it is there any way i can bring it back to when i first got it.

    Hi can anybody help me please my grand daughter had changed the pass code on my ipod touch and now forgotten it is there anyway i could bring it back to the begining like when i first got it. I cant access anything and i cant sync it to itunes either.

    Hello Corinnana,
    Yes.  Connect the iPod to your iTunes library in Recovery Mode and restore it as a new iPod.  See this article for instructions on how to place your iPod in Recovery Mode.
    http://support.apple.com/kb/ht1808
    B-rock

  • I am unable to access Weather on my iPod of version 6.0

    I am unable to access Weather on my iPod touch 4th gen.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try when connected to another network
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • On my PC, in I-Tunes, my iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?

    On my PC, in I-Tunes, the iPod (touch) button disappears every time I try to sync or update.  Everything has been rebooted, but no changes. Any ideas on how to sync to the IPod?  Better yet, how to keep the ipod button on screen when itunes is open and the ipod is connected?

    - Have you tried another USB port and cable?
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • Please help! I'm unable to access content on my iPod Classic while it is connected to iTunes. The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).

    I'm unable to access content on my iPod Classic while it is connected to iTunes.
    The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
    I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!! 
    I just downloaded the iTunes program.
    Very confused, pleaseee help ...

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Why can't i access iTunes on my iPod touch 1.1.5 ?

    When i try accessing iTunes on my iPod touch a pop-up say's "Cannot connect to iTunes Store".

    Try here:
    Can't connect to the iTunes Store
    Can you successfully connect to the internet with other apps?

  • An unknown error occurred (0x80092013) what the **** is going on  from last six month i am unable to access i tune store?pls give me solution which should help me to shortout this problem as soon as possible

    An unknown error occurred (0x80092013) what the **** is going on  from last six month i am unable to access i tune store?pls give me solution which should help me to shortout this problem as soon as possible. i have not expected this from apple

    I have been trying for months to put iTunes on my laptop and kept getting installation errors in Windows 7. I gave up and just installed iTunes on my PC running XP.
    Now I have to install Quicktime on the laptop and once again I get an installation error 0x800736FD.
    All windows updates are fine, none failed.
    I have removed all apple software from my laptop using CCleaner, common files and folders. Tried reinstalling and still the same error.
    Could you offer any advice on how to get both quicktime and then iTunes working??
    Thank you in advance

  • I am unable to delete pics in my ipod touch 4g . please someone help me ?

    i m unable to delete my pics in ipod touch 4 , having ios 5.1.1, because i m not getting delete option ....please somebody help me ....??

    Welcome to Apple Communities
    You can only delete photos taken in it. Go to Photos app, press Share button and delete

  • TS3432 unable to switch between applivations in ipod touch 4

    unable to switch between applivations in ipod touch 4.How to.clicking twice homw botton doesnt help.

    If you have a 2G iPod, that model does not support mutlitasking and thus ther is not double clicking the Home button.
    A 2G can only go to 4.2.1
    To identify yours:
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • Can not access home network via ipod touch, password entered  not accepted

    Can not access home network via ipod touch, password entered not accepted
    Trying to help my son set up his ipod touch to connect to the network and the password I entered is not accepted.
    1. Which password is required? I entered the password I use for logging into my router
    2. The home network is recognized, when selected it requires a password to be entered, but I am just not sure what password it is looking for to connect.
    I have not been able to find any information on this subject

    jersey0904, Welcome to the discussion area!
    You need to enter the wireless encryption password... not the administrative password for the router.

  • Unable to download paid apps on ipod touch

    Unable to download paid apps on ipod touch, even though i have enough credit on my account, it does let me download music

    What happens when you try? Error message?

  • TS3276 An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

    An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

    For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
    If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
    Problem solved.
    And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions.

  • When connecting my iPhone or iPod touch to my laptop to update software, the software downloads to my laptop but when it goes to install I get an error message that says network timed out.  Any advice here please?

    For the past 2-3 months everytime I connect my iPhone or iPod touch to my laptop to update the software through itunes I have issues.  I have tried download and install option and the download only option.  When the progress bar gets to 100 % downloading and switches to start to install I get an error message that says something like connection issue/timed out/network something.  My internet is working so what am I doing wrong when I didn't used to have this problem?

    I've been getting timed out for 2 days now, what finally worked for me was not plugging the phone into the computer and just doing the update through my wifi, worked perfectly, took less than 15 minutes

  • I connected my ipod touch to my laptop but it wont sync...it keeps telling me error occurred (-42408) and (-50)...what do i do??

    i connected my ipod touch to my laptop but it wont sync...it keeps telling me error occurred (-42408) and (-50)...what do i do??

    Maybe:
    Unknown error (-42408)

  • My daughter forgot her passcode on her iPod touch.  Any ideas?

    My daughter forgot her passcode for her iPod touch. Any ideas ?

    Well if she backs up her iPod regularly, she is in luck. You can restore the iPod, then choose a backup to use after it is done restoring. Information on doing this is available here:
    http://support.apple.com/kb/ht1212
    Hope this helped!

Maybe you are looking for

  • Upgrade issues - 11.1.0.6 to 11.1.0.7 on Windows Server 2003 R2 32bit

    Sooo...after upgrading from 11.1.0.6 to 11.1.0.7 I'm getting errors when trying to use EM and starting the database. Database Instance is down Host beehive Port 1521 SID hivedb Oracle Home C:\app\Administrator\product\11.1.0\db_1 Listener is UP Statu

  • Actual activity allocation is not allowed for order .

    hi , During confirmation of operation at co11n (also at co11), got one error massage i.e "actual activity allocation is not allowed for order " Due to this error confirmation is not possible . pls help me to solve this problem. AMOL WAGH

  • Displaying name of specific file name in browser address bar

    Hi, I am using RoboHelp8 and generating my file using Single Source Layouts - WebHelp (Primary Layout). When selecting a specific page via the Contents toolbar, I would like to have the address of that specific file displayed in the address bar but f

  • Standard function type Forecasting in BPC.

    Hello everyone! Since BPC 7.0 NW does not have an standard planning function type forecasting  (BPS/BI-IP) as a tool to predict the future development of key figure values (signeddata). What could be a good way to implement this function in BPC? Any

  • Firefox will not respond, window itself is working.

    I am able to minimize, maximize, restore down, and close firefox, but I can click nothing. I can not go to tools or edit the menu or anything. As a result I tried upgrading to firefox 4, but this changed nothing. I'm currently using AVG antivirus and