Unable to access internet on all my mobile devices

I recently installed Hub5 with Infinity. At first install, no problems, all devices connected to Wi-fi and online.
Next day, all mobile devices are connecting to Hub5 but cannot get online. Laptops ok and not affected and all wired devices ok. Devices affected are: 2 x Samsung mobile S3 mini, Samsung Tablet, i-pad and 2 x i-phones. I have rebooted Hub5 and all affected devices, also removed wi-fi credentials from devices and re-entered but still no joy. PLEASE HELP...!!
Solved!
Go to Solution.

Turn off "Smart Set Up" on the homehub. It can cause problems on mobile devices.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

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Adninjastrator

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Worcester, MA

Yeah.
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Cryptochecksum:9b63e3cfc9f98800d2bb3efa34c75906
: end

Hi Anand
Could you please do a packet tracer on the Asa?
Packet-tracer input inside icmp 10.20.4.2 8 0 4.2.2.2 detailed
Are you able to ping 4.2.2.2 from the server ?
Please use the following command
"fixup protocol icmp"
And then check whether you are able to ping the Internet.
Regards
Aditya

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http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...

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Unable to access internet on all my mobile devices

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