Unable to access Job Manager

Hi All,
When I try to access the Job Manager after a recent installation, I get the following error:
The procedure entry point JVMConstantPoolGetUTF8@16 could not be located in the dynamic link library jvm.dll.
Do you have any idea, what the issue could be here?
Thanks and Regards

Can you give me some details on your environment setup? BI Server OS? Database Server OS? Database type and version? OBIEE version? Do you have all your environmental variables setup? java home, oracle home, etc?
If you give me more details, I should be able to help.
Thanks!
-Joe
Hi Joe,
BI is integrated in our ówn softwares, which get developed in US. Anyway is installed on a Windows XP OS against an Oracle Database on 10g , Oracle version 10.0.02.03. All the environment variable are setup correctly, i can access
the catalog mager, administration etc..
I do not know the exact version of OBIEE at the moment since I am not in the office yet.
Hope this helps.
Thanks and Regards
Giuliano

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hi..
I have installed OBIEE server in my local windows machine...
The setup of BI Analytics in successful and all the reports are generating successfully..
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Hi,
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Unable to open Job manager

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06 40 51 30 23 20 17 9F 65 01 FF 90 00 [.@Q0|mailto:.@Q0]# ..e....
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