Unable to access my App world account after I changed my device

I changed my handheld device and have been unable to access my bb app world account ever since. I have tried to change my login details but it says that my email address is linked to another account. I don not know how to go about sorting this problem. I have purchased  apps on my old device and now I am unable to access anything. I dont mind apying for it again, but I do not have another email address I can use............. PLEASE HELP!!

Try to create a new profile wit Firefox: http://support.mozilla.org/en-US/kb/Profiles If that works, just back up your data to the new profile.

Similar Messages

  • Unable to log into App World - Error message 80002

    I am unable to access my app world. I have uninstalled and re-installed the app to no avail. I get the error message " The software upgrade was interrupted. Please try again."
    When I click cancel, it says "BlackBerry Identity installation failed. Please try again later (80002). I know that I am in a country and carrier that supports BB. So not sure what the issue is. I also have v5.0.0.862 on my phone

    Mangoe wrote:
    Seems my BB has a mind of it's own. The removing/reinstalling didn't solve the problem.    
    Do you mean removing/reinstalling the Identity App on your BB? Or AppWorld itself? Or both perhaps? One of the above KBs is specifically about removing/reinstalling the Identity App...and that's the one that normally cures this.
    Mangoe wrote:
    I tried following your "Homescreen > Options > Device > BlackBerry ID" but I don't have a selection for "Device". is there another option? I have the Bold 9700
    Oh...that's probably because you are way behind, still on OS 5 on your BB...Rogers currently supports 6.0.0.666, and the menu structures are totally different moving from OS5 to 6, and again to 7 (though I don't think your BB model can support OS7). For OS 5, I think the command string is Homescreen > Options > BlackBerry ID
    Mangoe wrote:
    How do I access BBID on my pc? Not sure if that will help, but would love to try...lol! Anything at this point. 
    From a PC/browser, go to AppWorld (www.blackberry.com/appworld). At the top right will be a "Sign In" link...click that and it takes you to the BB ID login.
    Mangoe wrote:
    I have the same IT policy on my phone as i did when it got the phone. it has never prevented me from accessing AppWorld, or anything else for that matter. Not sure how to tell if "Stealth" is getting in the way.
    So, your BB is part of a BES environment? It may be that AppWorld worked OK before, but that there's something in the IT Policy that is blocking this update...you should check with your BES admins to be sure.
    As for "stealth"...that's the whole point...a stealth IT Policy cannot be seen, other than it's effect on trying to do things on the BB. "Normal" IT Policies can be seen:
    KB30076 How to check for an IT Policy on a BlackBerry smartphone
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • I recived a worning on my IPad but i can't have access on it or turn it off. It 's me like : "iCloud Backup is unable to access your e-mail account. Review your account informations." I can't have access on it please tell me what i need to do..

    I recived a worning on my IPad but i can't have access on it or turn it off. It 's me like : "iCloud Backup is unable to access your e-mail account. Review your account informations." I can't have access on it please tell me what i need to do..

    Hi there
    I had the same problem and I found this answer to a similar question to ours, so I copied and pasted it for you
    Reset the device by holding down the home button and the sleep/wake button at the same time for approximately 10 seconds.  After it resets the message will be gone and you can go to settings > icloud and put in your password.
    That seems to be a bug with the password alert where it won't respond correctly sometimes.
    Hope this helps

  • Error message when trying to access Blackberry app World. HELP!!!!!!!!!!!

    I am a first time blacberry user and i thought everything was going great, u know it takes a few days to access all the new gadget's on your phone. Well i have had my phone for months and not one time have i been able to access my app world from my phone i continually receive and error message after i input my log in information in. It is a complete waste of my monthly charges not being able to have full access to my phone. Please somebody  help me

    Hi and Welcome to the Community!
    With the hundreds of possibilities, it's a pity you didn't provide the actual error message that you are seeing. Please provide the complete and exact error message, including all punctuation.
    Thanks!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can't access blackberry app world- please help

    Hi Blackberry users, 
    I've just received my blackberry bold 9900 on ebay. Everything seems to be working fine.
    However, I can't seem to open the app world?
    I haven't put a simcard in yet, however, I am using my home Wi-Fi connection. 
    When I try to enter it, it says: 'You do not have sufficient wireless coverage or your connection to the wireless network is turned off'
    Can you please tell me how I can solve this? My internet connection is perfectly fine. I can use youtube and web browser on my blackberry as well. I also tried to access blackberry app world in my browser but when I came to downloading the app from the web browser, it asked me to turn on cookies, which I checked was already on. 
    Thanks guys

    Take a look here:
    http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-App-World-problem/td-p/552497
    http://forums.crackberry.com/blackberry-curve-3g-f216/wi-fi-problem-721579/
    You have to have a BlackBerry data plan attached to your account in order to access this.  You'll have to give your carrier a ring so you can get it setup.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • Unable to Install BB APP World in Curve8520

    Dear Team,
    Greetings for the Day....!
    I am using BB Curve8520, I am unable to install BB APP WORLD in my mobile. Please suggest me on this.
    Regards,
    Pavankumar Ganti.

    Hello pavankumar
    Welcome to BlackBerry Support Forums
    Are you getting any error message while trying to download BlackBerry App World on your BlackBerry ?
    Use your BlackBerry browser and browse to  www.blackberry.com/appworld/download  . Are you able to download or getting any error message ?
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Downloaded the new 5.1.1.OS and now unable to access "my apps" with password

    I downloaded the new 5.1.1. OS and now I am unable to access my App Store with my password, now what? It erased all of my contacts as well and I wasn't able to restore my phone either.
    Thanks.

    Try placing the iPhone in recovery mode  ...
    iOS: Unable to update or restore
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • I am unable to access my yahoo mail account

    I am unable to access my yahoo mail account on my iphone 4S, i hve tried to add it but keep getting the message "server unavailable try back later"  Can someone help me with this

    When you were entering your new password in mac mail for your Yahoo account, you didn't perchance change the user name from [email protected] to just name without the @att.net? I only ask because I've done that, and att.yahoo mail requires a fully qualified [email protected] for access.
    In mail, you might click on window on the menu bar, then connection doctor. On the account with the red dot next to it, it will tell you why it can't connect, and if you click on it, you'll be taken to where you can fix it. 

  • How do I delete my app world account?

    Please tell me how to delete my app world account.

    Please avoid multiple posting of the same message. For answers to your query please check the other thread.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • HT5312 How reopening app Store account after circuiting for security reasons

    How reopening app Store account after circuiting for security reasons

    Not sure I follow your english. Can you explain in more details?

  • Unable to access one or more accounts message

    I keep getting an alarm sound with the message displayed on the main unit that said "Unable to access one or more accounts" . I got it about 3 or 4 times a day, and don't know what it was about. Could someone help me on this. I would appreciate it very much.

    t this too from my email account. I'm not surprised as I've never managed to get this email account to actually work from the device!
    Come to that the best I've ever done is get it to down load mail, think that was the N900 not the N5800, have never got it to send!
    Sorry no help to you OP but at least your not alone!

  • My ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

    my ipod was stolen and i finnaly was able to get into my account after they changed the password is there a way i can fid the locaition of my ipod even if it has died ?

    No.  The only way is if the FindMyiPod feature was already set up and wifi is on.  However, that can be defeted by turning the iPod off or restoring it. If they have access to the iPod then can just turn the feature off.
    If the iPod off/battery drained how would you expect there t be a way of finding it?
    Apple will not help.

  • How can I access my App Store now I have changed my apple ID

    How can I access my App Store now I have changed to a new apple ID?

    That wasn't a very good idea. Apple does not transfer content from one Apple ID to another or merge Apple IDs. Not for anyone. All of the content that you got free or bought with the old ID is forever associated with that ID. You cannot redownload or update any of it without the old Apple ID.

  • All of a sudden I am unable to access my college email from any of my apple devices (iPhone, iPad, macbook pro). I am able to access from my husband's HP windows laptop and from a Mac computer at the college.

    All of a sudden I am unable to access my college email from any of my apple devices (iPhone, iPad, Macbook Pro). I am able to get access from my husband's HP windows laptop and from a Mac at the college. Any ideas?

    http://support.apple.com/kb/HT5621
    In short, you have a problem we can't solve.
    I suggest you contact Apple support and make an appointment to get help.  Expect to pay for it.

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