Unable to access network shares

In our enterprise environment we have a home share with approx 20 folders viewable to all staff with different folder accessible to different departments. One of our users has an issue when switching from a wired to wireless network connection
on his laptop he is no longer able to view/access the folders from the home share and can only view/access one particular folder. This also happens when he is at home accessing via VPN.
TIA for any ideas as to what may cause this.
Hank Vare

In our enterprise environment we have a home share with approx 20 folders viewable to all staff with different folder accessible to different departments. One of our users has an issue when switching from a wired to wireless network connection
on his laptop he is no longer able to view/access the folders from the home share and can only view/access one particular folder. This also happens when he is at home accessing via VPN.
TIA for any ideas as to what may cause this.
Hank Vare
I assume the user has a clean install of Windows?
I rolled out 8.1 which has better sharing, I recall a few problems with 7 when out in the field
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    -Travis

    I'm not very clear on how OS X handles AD integration, but I'm having an odd problem, perhaps someone may know the answer.
    AD is bound and working properly.
    I am successfully logging in with an AD account that is set to 'mobile' mode.
    Two questions:
    1. Why is it that when I access a share that I have rights to access, I am prompted for my user name and password? I am already logged in with a domain account and validated by the domain controller. This is not a big problem, but I am curious.
    2. Why is it that I am denied access to some shares, and others I can connect to but cannot see their contents, yet logged into a Windows machine with the same AD account, I can access all of them just fine? This one is a big problem.
    I'm hoping there are just more things I need to configure to get it to work. Either way, I'm having fun learning all of this.
    Thanks,
    -Travis

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