Unable to access other audio tracks

I have some non-iTunes videos which have alternate audio tracks. Both Windows Media Player and VLC can see them easily.
Windows Media Player
VLC
However I can't seem to select an audio track for the files on either iTunes or Apple TV. Everything I've found on how to searches on here either lead to the Audio & Subtitles option is grayed out from the Controls Menu and on the Apple TV I press and hold select but no menu comes up.
I have iTunes 11.3.0.54 with a fully patched Windows 7. Any Suggestions. All I can get in iTunes is that Catalan track.
Thanks for any help you can give me.

Hi boxpuppy,
iTunes is not able to import some Windows Media Player files. See this article for further information -
Importing Windows Media Audio files with iTunes for Windows
http://support.apple.com/kb/HT1844
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

Why I have to mute Audio Voice Recording Track always in order to subdue the voice recorded when I want to solo other tracks, audio or midi for listening.The other audio tracks don't sound without being muted. Please advise how to deal with this .Thanks

Why I have to mute the Audio Voice recording track ( the first voice track ) always in order to sudue its recorded sound while I want to listen to other
tracks ( either audio or midi tracks ) in solo ?The other audio tracks with voice recording do not have to be muted in order not to interfere with other
tracks turned on solo. Can someone kindly explain this phenomenon and any way to fix this ?
Thanks
Dan

Thanks, ATR,
I wll try this--but I still am unclear on how to do what the Manual says is possible: select clips on another track that WILL be moved, if I so desire, so as to remain synched to the main Video track.
UPDATE:
In the case of inserting Freeze Frame, I just tried both Ctrl method and Alt method, and neither worked.
1. Put Video on Vid1 track
2. Put Music on Sound Track
3. Ran a few seconds of Vid
4. Stopped Vid, selected Freeze Frame
5. Held down Ctrl key while clicking "Insert in Movie" also tried with holding down Alt key.
Result: a 3 second still was inserted int the Vid1 track. A corresponding gap was created in the Sound Track.
6. Slid the final part of the Sound Track to the left along the timeline to re-connect it to the next segment created by the above process.
Result: the video following the final Freeze Frame was pushed to the right end of Video1 track.
7. Slid the Sound Track all the way to the left.
Result: the entire Video 1 Track contents were pushed to the right and divided in pieces.
I documented each step with screen shots which I can send if you want them and if I can figure out how to do it.
UPDATE #2
In the case of inserting a video clip to the Timeline, I just tried both Ctrl method and Alt method, and neither worked.
1. Locate video in Project Assets
2a. R click video in Project Assets (pull-down menu appears), hold down Ctrl, click Insert to Timeline.
Result: Vid clip is inserted on Video 1 track, Sound Track is separated with a corresponding gap.
2b. R click video in Project Assets (pull-down menu appears), push Alt
Result: pull-down menu disappears as soon as Alt is pushed down.
I can stil drag the Vid clip but it's one more manual step...I love shortcuts!!

Unable to perform multi audio tracks mixing with Audio Mixer

How do you get a simple multi track mix with the Premier Pro 1.5 Audio Mixer?
I got 2 audio clips, each sitting at the start of its own separate track (Audio 1 and Audio 2). I just want to mix them into the Master track. Simple enough.
So I go to the Audio Mixer. Position the CTI at the start of the tracks and hit the red RECORD button. The red spot starts blinking. Then I hit the START/STOP button expecting the tracks to start mixing into the Master track. Instead, I get this error message
"PLAYER ERROR: You cannot record without enabling at least one track for recording."
I get the same problem if I try the mix onto a submix track.
What am I missing? I combed through the Premiere Pro User Guide and J. Rosenberg's Premiere Pro Studio Techniques but to no avail.
Thanks for any help.
JB.

Jacques, I havn't seen 1.5 for a while, so I need to stress that what I'm about to say is more of an educated guess linked to a rough memory.
Each audio track in the mixer has a small chip (tickbox in 1.5??) that you click in order to enable that track for recording. In CS3 it's a little microphone.
Having said that, I DON'T think that's going to give you what you want, as the intention of the recording functionality in PP is to record audio FROM AN EXTERNAL SOURCE (like a microphone) straight to an audio track, say, when doing a Voice Over for some video.
You can't "mix down" to the master, as the master is not a track per se. It's just a "final" level control. The master will always be the sum of the active tracks, and THAT'S what will be rendered in the final output.
You can still "live mix" your audio with the faders, it's just that those movements get recorded as keyframes on each of the tracks you modify (including, BTW, the Master).
The advantage to this workflow is that every fader move you make is infinitley editable... a small error when riding the faders can easily be fixed by dragging keyframes.
HTH.
Matthew

Unable to capture 2 audio tracks

FCP refuses to capture 2 audio channels?! I have one mic on channel 1 and another mic on channel 2 but FCP captures only 1 mono track eventhough in Clip Setting both channel 1 and 2 are selected. Does anybody know what could be wrong?
Another thing is that when I have captured a clip - it won´t appear automatically in the Browser as it always has done? Now I need to import the Clip from my Project folder. FCP going crazy.

Hi boxpuppy,
iTunes is not able to import some Windows Media Player files. See this article for further information -
Importing Windows Media Audio files with iTunes for Windows
http://support.apple.com/kb/HT1844
Thanks for using Apple Support Communities.
Best,
Brett L

Unable to see video & audio tracks as shown in "Create a sequence or timeline and add audio"

hi,
I'm on the https://helpx.adobe.com/creative-cloud/learn/start/premiere.html page trying to work through the Create a sequence or timeline and add audio tutorial
And cannot see the Video & Audio, as shown in the bottom right sub-window
I'm using a trial version of Premier pro CC downloaded yesterday. On my mac mini running 10.9.2
does anyone know how to fix this problem?
thanks
david
I am able to hear the audio.
Message was edited by: spottedsilvertabby

Hi,
Error 7 is when a router or the connection to the router is broken in some way.
Some devices have features such as Denial Of Service protection (DoS) that cut a particular Internet Port when it thinks too much data is coming (Presuming it is an attack.)
iChat 5 in Leopard is not capped by the System Preferences > Quicktime Streaming speed (which we used to suggest was set at 1.5Mbps)
It now sees your whole Connection speed and your Upload may be much faster than this.
Your Download is likely to be much faster. However iChat will tend to operate at the lower figure of your Upload.
DoS features are threshold based.
You may now be bumping in to this Threshold where you were not before.
SPI (Stateful packet Inspection) does a different job but has the same effect when it is overloaded by the speed of the data.
If you have either of these features, turn them Off (Disable them)
7:25 PM Friday; October 2, 2009

EA6400 - Unable to access other local network devices

This is odd and it just recently started acting this way. No, I didn't have any configuration changes recently.
I have an EA6400 wireless router. Many devices are connected to it via Wireless (2 iPhones/2 iPads/3 Blu-Ray Players/1 Ubuntu laptop/1 Windows XP Laptop/1 Windows 8 desktop/1 Ubuntu Server/1 Epson Printer/1 Ubuntu Workstation). Now prior to last night I didn't have any problems, wife had been printing from Windows 8 to Epson all day. Sometime last night, she stopped being able to print to the Epson. I looked, sure enough, error printing.
Here's some more details:
All device are DHCP. EXCEPT for the following 3 static devices: Ubuntu Server, Epson Printer, Ubuntu Workstation
Tried pinging the Epson from Windows 8, no go. Tried pinging the router from Win8, no problem. Ping www.google.com from Win8, no problem. Ping Ubuntu server from Win8, no go. Ping Epson from Ubuntu server, no go. Ping Win8 from Ubuntu, no go. Ping iPad from Win8, no problem. Ping iPhone from Win8, no problem. Ping Ubuntu from WinXP laptop, no go. Ping Epson from WinXP laptop, no go. Ping from router to Win8, no problem. Ping from router to Ubuntu server, no problem, ping from router to Epson, no problem.
Wireshark of Win8 shows ping ARP request and reply for pings to iPad/iPhone.
Wireshark of Win8 shows ping ARP Who Has request for pings to Epson, but no responses back.
What the heck is going on? No Windows firewall issues, I turned off Windows firewall for testing and still had the problems.
Any ideas? The EA6400 has the Smart WiFi software which makes it difficult to troubleshoot things on the router itself.

it usually occurs with older devices which do not support 5ghz. glad you got it sorted.
Cheap Homeowner Loans London UK

Can't access trim tool on an audio track

Weird problem:
Can't access trim tool on Audio Track 1 in a sequence. I must have done something but I don't know what. Trim tool is working on video tracks and other audio tracks in same sequence, and on Audio Track 1 on other sequences. Any ideas?
thanks

Hi Laurie,
Does this happen on a new sequence as well? Do you have a screenshot?
Thanks,
Kevin

[Pre Ele 9] Audio tracks in project are frozen. Unable to move, edit, or even select.

Hello,
This is my first project using Premiere. Great program, when you know what you're doing. Right now, I'm on a modest laptop, Vista 32-bit, 2 gigs of RAM, Dual CPU @ 2.00 ghz. My project consists of .wma files, some .mp3's, .wav's, and some .jpgs. It's a small project, only ten minutes, about 20 clips, some 20 cuts.
I don't know exactly what happened. I was trying to move all my audio files I had to close this gap I made. But I think I clicked group, or link or something by mistake, and now, two of my audio tracks are literally unresponsive. They play perfectly for the preview, but I can't move them. I can't even select them. Right clicking the sound track does nothing. Even weirder is that my Audio 1 track is normal. It's just my narration and soundtrack tracks that are causing problems. I've researched online, and I heard about them being "locked" or "disabled", or something with Keyframes. But I don't think that's it. Or maybe I need more of a noob's guide. I turned on track size and saw the waveform for my audio. It's there, but it's dimmer than my Audio 1 waveform. Also, I tried Render and Replace, but that didn't work. Lastly, whenever I try adding a new audio file in any of the two audio tracks, the program basically ignores it and places it in Audio 1 or even creates a new audio track.
I know I did something so simple, I know I just need to uncheck this tiny little option. Maybe some of you are even chuckling. But please, help me. End this torment.
If you need more information, let me know.
Thank you for your consideration.

I agree with Neale on this one. The Narration and Soundtrack are "fixed" Audio Tracks, and have at least one property, that other Audio Tracks do not have - they cannot be Deleted. Usually, they work just fine, as their names indicate, but then sometimes, they just refuse to work properly. Why? I have never seen a common element, when they just sort of freeze up, or refuse to mix-down their Clips.
Because this behavior has struck several, most of us just recommend NOT using either, and instead, just using an empty regular Audio Track. I cannot recall an instance, when that proceeure did not work. This behavior has been around since about PrE4.0, by my readings, but may have happened to even earlier versions. There is just something in the structure of those two Audio Tracks, that gets "out of alignment," either with certain operations, or perhaps certain Assets.
On the note of "certain Assets," do you happen to have any MP3's on either of those Tracks? They can cause no end to problems, and not just on those two fixed Audio Tracks. If you do have MP3's, take a look at this ARTICLE.
Good luck,
Hunt

No plug-ins for audio tracks other than 1-4

I have a problem. I am wanting to record mulitple audio tracks and use plug-ins, this is fine for tracks 1-4, however any other audio tracks don't have the 'R' button in between the solo and mute buttons and the channel strip panel on the left hand side has no inserts, sends I/O button or anything!
I called the logic helpline but they were no good at all, if anything they were down right rude towards me so I wouldn't sugegst phoning them any time soon!
Anybody got any suggestions that'd be great as I am currently doing my university coursework and this is kinda vital!

Clang - you do come across as rude. If the person
wanted to read the manual - yep you guessed it - they
wouldve already done that. Telling users on here to
RTFM is useless, and is pointless as well. Forums are
all about helping each other, some people just want
to get their answers this way, and there's really
nothing wrong with that. Its the spirit of being
supportive - thats what this place is all about.
Please dont tell anyone else here to RTFM, that
doesnt work at all mate, and comes across as hostile.
I see a pattern evolving from the mist...you are afraid of the letters:
RTFM!!!
Now,ask yourself,how did your post telling some other guy off about the RTFM,help the OP?? In no way.That's how.I might be rude,I might have a sarastic sense of humour,but I never tell posters to not read the manual.It's there for a reason.Many trees died so that the manual could be there for them.At least respect those poor dead trees.
(More sense of humour...) :P
Cheers

Comping isn't working occasionally on some of my audio tracks.

So I'm still a little bit of a noob--hoping this is an easy fix between the computer and the chair and not a bug. For some reason in some of my sessions I'm unable to comp audio in particular tracks. Other audio tracks in the same session can do it just fine, but for whatever reason I'm unable to do it with particular tracks. Quick-swipe comping is enabled, and it allows me to select all the different takes and switch between the entire takes, however when I want to actually comp the pieces I want from each I'm entirely unable to drag anything. Any help would be super-appreciated. Thanks!

Hi,
This is normally down to one (or more) of a few things:
1. Check the small symbols in the top left of the 'parent' region i.e. the one at the head of the stack of takes. The middle symbol should look like three small boxes (for swipe-comping) rather tan a pair of scissors, which represents the mode for cutting/moving comp parts.
2. Check you're not currently in Automation view.
3. Check you're not currently in Flex Time view.
Hope this helps.
Cheers,
Bryan.

Unlocking Audio Tracks Imported from Firestore Product

I've imported audio and video from a Firestore product into FCP 5.1.4.
Interviewee mic on Ch. 1 and camera mic on Ch. 2.
Place the clip in the timeline...
I'd like to delete one of the audio tracks...in this case Ch. 2.
When I lock one of the audio tracks, I am still unable to delete the other audio track...even though the timeline track is not locked.
A work-around is to just mute the track that I'd like to delete, but I was wondering if it's possible to separate the audio that was imported from the Firestore product.

I think the issue isn't the Firestore. If the track(s) are linked as a stereo pair, you can't delete just one. But it's easy to select and then unlink. After that, you should be able to delete just one (or mute it separately for that matter).

ATV2 and second audio track

So, for Christmas, I sent out a home video to family, and as a bonus feature included an alternate audio track, which was accessible when playing the video in Quicktime, iTunes, and other i-devices.
I then saw the video played back on an AppleTV2, and to my surprise, it didn't see the alternate audio track at all. Confirmed that on the 'server' machine, iTunes could access the audio track, but when you hold down the 'select' button on the ATV2 remote, there's a tab for 'Audio', but it's grayed out and can't be selected. I also tried using AirPlay to push the video up, and the icon for changing the audio track disappears when you do that.
I tried tinkering around with the video using Subler, but none of my settings I tried were able to make it so that the ATV2 could select between two audio tracks.
Is this possible? The presence of the menu implies that it should be possible, but I haven't found a way to do it. Can anyone tell me what needs to be set or how the audio needs to be encoded?

I'm sure they're not encoded correctly, that's my question, really. How do they need to be encoded and configured?
I've tried the following configurations...
(In Subler there's a checkbox to indicate which audio is played normally, indicated with X for checked, _ for not checked)
1 X Stereo AAC
2 _ Stereo AC3
Defaults to AAC when played on QT or iTunes, ATV2 defaults to the AC3. ATV2 doesn't show track 1 as an option.
1 _ Stereo AAC
2 X Stereo AC3
Defaults to AC3 on all platforms, ATV2 doesn't show track 1 as an option.
1 X Stereo AC3
2 _ Stereo AC3
Defaults to the checked AC3 on all platforms, ATV2 doesn't show track 2 as an option
1 X Stereo AAC
Plays on all platforms
1 X Stereo AC3
Plays on all platforms
So as far as I can tell, ATV2 simply doesn't have support for a second audio track?

Quartz Composer + Xcode - Audio Track to be played

Hi,
I have a quartz composition that plays a video. I am aware that from within quartz composer I am unable to hear the audio track.
I have successfully built a standalone Cocoa Application that plays the video but I am still unable to hear the audio track.
My question is how do i get the audio track to play? Is the stand alone Cocoa App the best way to go and if so how do I enable audio using this method.
Note: I need to use quartz composer to play the video as quartz is distorting the video onto a sphere.
Any helpers or pointers to the right direction to follow would be much appreciated.

Hi Isty
I think you need to set on the asynchronous mode in the video player patch settings. this should start playing the sound when the loaded clip is running.
good luck

How can I make a synced audio track match the length of selected clips in a multicam seq?

I have a continuous multicam sequence of about 13 minutes containing a synced master audio track recorded from seperate microphones. I want to rearrange scenes from it into my final sequence, but when I select a range of clips to nest the entire length of audio gets pasted into the new sequence. I want to trim the audio to match just the clips I've selected but not lose sync. Is there a way to do this or is nesting not the way to chop up a sequence and rearrange the scenes in it?
Thanks.
Mike

Me too!!! I have a multicam sequence from 2 cameras with the audio staying on camera 1. I also have a seperate, continuous audio track recorded from microphones which I have synced to the timeline. I'm trying to select a group of sequential clips of different camera angles from the timeline to create scenes which I can insert into a final sequence but in a different order from how they are on the timeline. Let's say I want to take a series of clips that start at 3:30 on the timeline and go until 4:30 on the timeline. It will contain several cuts between the different cameras and I want to use that section as the first scene of my new sequence. If I select all of the clips in that time period and nest them into a new sequence, I only get the audio from camera 1 on the new TL. If I try window selecting those clips to include the continuous audio track, I get a new TL with 3 minutes and 30 seconds of the desired audio, then the video clips, and then the rest of the audio making a 13 minute TL. I just learned, after searching around, about marking in and out points on my multicam seq. and using the trick of "LIFTing" and then "UNDOing" to keep my multiseq intact, and then pasting into a new sequence. That works, but I'm only getting the audio track from off the camera. It won't select and lift the section of the other audio track that I want. I'm rushed for time so that's the way I've ended up finishing the video for now. The camera audio is just going to have to do although the mic recording is much better. The more I try to explain this the more confused I get and I'm sure everybody reading it does too. Any ideas? Thanks!

Questions on sending audio tracks from a short film into Audition for mastering

Ok so basically I have a 4 minute film in which i need to master the audio. I have a few quesions as to how to best go about this.
1: Some of the clips came with 2 tracks off the camera yet they are both labeled channel 1 on the beginning of the clip on the timeline. Their properties are listed as follows:
Type: Windows WAVE audio file
File Size: 16.0 MB
Source Audio Format: 48000 Hz - 24 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:58:09344
Why are there 2 tracks?
2: Some other audio tracks are just labeled on the timeline as L and R. Both these and the other ones labeled Ch 1 are synced with Pluraleyes from an H4N Zoom recorder so i have no clue why they are labeled different. These one have properties labeled as such:
Type: MPEG Movie
File Size: 69.5 MB
Image Size: 1920 x 1080
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:00:14:20
Pixel Aspect Ratio: 1.0 (1.0)
Yes those are audio files on the timeline.
3: What is the general scoops with these multi track audio files? Do I need both tracks?
4: What would be the best workflow to export all the audio clips into Audition and get them back in the timeline? I heard about importing then in Premiere clicking Undo so you don't have the audio track clips as "Audio Extracted" and you retain the originals, but then just replace them with the Audition audio.
Working with sound is not yet a strong point of mine, i am just a video editor but need to get a grasp on properly handling this.

Cameras although they can record stereo audio often only use a small mono gun mic mounted on the camera. The audio menus on the camera give you the option to record either the mono mic to both tracks (ie. Ch1 input to the camrea is fed to both) or as stereo tracks from a stereo mic or as split tracks with onboard mic via Ch1 to track 1 and, say, a radio mic fed via Ch2 to track 2.
Your first files sound as if they came from the first of those options from an onboard mono mic. You don't necessarily need both trakc as they are identical mono tracks in this case.
The second set of tracks were recorded as a stereo pair on the Zoom, hence L and R. They could be stereo or more likely again are double mono tracks where you will only need one of them.
However, depending on the project, it may be more convenient to keep both tracks if any stereo music or effects are going to be mixed in on the multitrack. The final edited video will probably have two tracks on it anyway even if all the audio content is mono.

Unable to access other audio tracks

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