Unable to access PDF files after downloading 30-day free trial for ExportPDF

Hello,
Please accept my apology if I have landed on a page that may or may not offer what I do hope, someone might be able to provide a successful solution which will enable me to access a program I downloaded earlier today, Export PDF, offered by Adobe’s website based on a 30-day free trial.
Prior to landing on this page, I tried numerous other venues through their websites, starting even from the original beginning instructions, only to end up in a forum I assume must exist for the purpose in finding an answer I cannot seem to locate.
Had I not spent the amount of time and effort (and desire) in opting to try out this program prior to committing to and purchasing it, I would not bother with seeking a solution.
Following the online instructions to download the specified free trial period, I signed up with all requested information including -- a unique username, password, email address, followed by the process of verifying the given email address, which ultimately displayed a notification window indicating a completed successful installation.
Hoping to export a PDF file I had accessed earlier in the day, when I opened the file a screen I had never seen before popped up. Briefly grayed out (basically blank), a warning message appeared stating that sign in was required by the Adobe member then proceeded by reading The User Terms, which must be agreed to and accepted before access to any documents would be allowed.
Both of these required steps were followed and completed during and after the download and installation process. At the top right hand corner of this page, next to "Welcome, ____________ (my user name)" and the option ( Sign out ), I find it ironic that something I never would have thought to be the difficult and frustrating process it has become, to ultimately be left with one option other than 'Sign out' and that was to click on 'Help' -- which opened the page I am currently on.
So if anyone is willing to entertain this odd dilemma, I offer my genuine appreciation for your time and solution, should one exist. Otherwise, I’ll just (sarcastically) chalk it up to one of those days spent with technology that leaves me wondering why I bothered in the first place.
Again, many thanks for any input and suggestions.

Hi Robyn Renee\'Drake
I'm a bit confused about what service/software you've installed.
There is no trial of the ExportPDF service (and, it's not something that you install; instead, you access if via a website). Perhaps you downloaded the free Adobe Reader, installed that, and then signed up for ExportPDF through Adobe Reader?
Can you try going to http://exportpdf.acrobat.com and try to sign in there with your username and password? If you're able to log in there, you have a subscription to ExportPDF.
Please let me know how it goes, and we can take it from there.
Best,
Sara

Similar Messages

I can't purchase The Daily App after the 14 day free trial it gives me an error code that it can't connect t the iTunes store.

I can't purchase The Daily App after the 14 day free trial it gives me the following error code. We were unable to process your purchase because we encountered the following error: Cannot connect to the iTunes Store. Please try subscribing again by going to Subscription Offer in the settings menu. The app does show up and indicates that it is installed I can't figure out what is going on........any ideas would be greatly appreciated.

If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - launch App Store, login and try again.
OT

Unable to open PDF files after update failed

I have not be able to open any of my many PDF files after last update. The update failed - error message "Error 1327.Invalid Drive:F\". Drive F is where I plug in my flash drive, there is nothing in drive F. I am working on my Ed.D and have 100's of PDF files pertaining to my research. I need to be able to open these files. I use a lot of these every day. I can't unstall the program -- get the same error message, can't repair it. Nothing works. Can anyone tell me what to do. I need a answer fast.

Some people in other posts have suggested to insert a USB drive into F drive.

Unable to open existing PDF files after downloading Adobe reader

I have an Advent 7085 PC with Windows XP Home version 2002 service pack 2. After downloading the latest Adobe Reader 8 I cannot open any of my existing PDF files, nor can I open any new ones. I have several times downloaded it, tried it and found it doesn't work so have then deleted it from the system and rebooted. Downloaded again only for the same thing to happen again. Error message says that Adobe Reader 8.1 has encountered a problem and needs to close. Then I am advised to let microsoft know of this problem.
Please!!! Is there anybody out there who knows what the problem might be and help me resolve it?
Thanks
IG

I finally called tech support and this is what we did and it worked for me...First go to start/control panel/add&remove programs. Once the program list is configured, hilite Adobe reader and select remove. Once the program is removed, from the control panel select user accounts. Set up a new user account "test". Through user "test" go into www.adobe.com and select icon to download adobe reader. You do not need to run media player, remove check unless you want to download it. After program is downloaded and copied you can close out of adobe. At that point I was able to open my PDF files without any error message. Tech advised me to keep the "test" user set up, doesn't hurt anything to have it there. He told me that there probably was some settings under my user account that was causing a glitch in the download and that is why we opted to download through a new user account. BTW the tech support was free if you still can't get it to work. Good Luck

Cannot print pdf files after downloading version 8.1.2

windows xp pro hp photsmart all in one printer 512 ram

I am running windows XP and recently downloaded Adobe Reader 8.1.2. When I try to print any .PDF document (new or old), I get a "Unable to start print job. Is printer available" message. I checked the printer, nothing is in the que and the printer works fine with every other program, except the PDF files. I have tried uninstalling it and it will not. I have tried to install updates and it will not. It asks me to check on a patch, and I don't know how to do that. I have tried installing version 7 and it tells me no, I have a more recent version...
I have tried changing the comments and forums drop down menu; Advanced: print as image or not; and also switching print to file off. All result in the same error message: "Unable to start print job. Is printer available" I have spent countless hours with the tech support for the HP 3 in one Printer, and there is nothing wrong with the printer. It would appear that a patch is missing to solve this problem???
I had to give up on version 8.1.2 and when I had difficulty removing it through Add/Remove programs, I used the Windows Install Clean up utility to remove it. Then I installed version 7 and do not take upgrades to 8.1.2. It was the best option for my needs, given that Adobe does not seem to have taken on repairing the problem. In my troubleshooting, it is not a printer issue.

Can't open Pdf files after download

After downloading the new iOS 7 manual from the Apple web page, I find neither preview nor abobe reader will open it. dialogue box comes up saying file is damaged and could not be opened.
However, other pdf files already on the Mac open fine. Can anyone help here?

Remove any Adobe PDF plugin files from /Library/Internet Plug-Ins. Then try redownloading the file.

Unable to create pdf files after upgrade to acrobat dc, acrobat crashes

Since I just upgraded to Acrobat DC I am not able to create PDF files any more. Whatever program I tried, the PDF-printing process always crashes. Deinstallation and reinstallation does not help in any way. Even worse, there is no option to install any former version of Adobe Acrobat through the Creative Cloud App. Any office or CAD software from which I am trying to print also totally stucks from the PDF printing process. I am a freelancer and have some urgent deadlines tomorrow, so the last thing I need right now is trouble with my pdf-printer. Any help is highly appreciated. (Windows 7 Professional, HP ZBook 15 Mobile Workstation).

For those of you who are Creative Cloud members and are facing the same problem, this is the way to reinstall Acrobat XI Pro (you will not find this option within the Creative Cloud App):
1. Make sure you uninstalled Acrobat DC.
2. Log in with your account data on https://creative.adobe.com
3. Go to https://creative.adobe.com/de/products/acrobat
4. Choose Acrobat XI Pro from the dropdown menu and click the download button.
5. An event handler will ask you in a popup window if you want to open the link within the Adobe Creative Cloud App. Choose CreativeCloud(URIHandler) from the list and hit okay.
6. The Download will now apear in the Apps list of the Creative Cloud App and can be installed by hitting the Install button.
Took me some time to figure that out and I would prefer to use the latest Acrobat version. But as long as Acrobat DC causes my other applications to crash, Acrobat XI Pro will do the job.

Can't access PDF files once downloaded

When I download and save PDF files I can't open them again; I get this error message:
Adobe Reader could not open 'MLDC_Women in Combat.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
I am using OS X 10.9.3

Possibly http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

Unable to access pdf files which were previously accessable.

I have discovered a direcotry of PDF files that are archives of documents produced and accessable normally with even a reader version of Adobe. I have accessed these files easilly and without issue in the past. I have tried to access some of these documents today and they are all unaccessable.
They are located on a network drive in one directory and its subdirectories.

The message was
"Acrobat could not open ........ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF"

Unable to open .pdf files after installation of 9.1.3

Hiya. I'm using XP SP3 w/Firefox 3.5.3 and IE 8.
When I try to open a .pdf file from Firefox (and I assume IE, which I never touch with a 10 foot pole), Adobe Reader opens, but then a blank dialog box (with a graphic of a ? in a bubble) pops up and all I can do is click the "OK" button and it closes Reader completely.
I've restarted Firefox, rebooted my computer, no Adobe products were running when I did the installation, and no errors occured during the installation.
I can open .pdf files from my HDD just fine, only when I try to open them from a browser window does the problem occur.
Help?

That's all it does.
Like I said, I can open .pdf files that I've saved to my HDD, but opening them from the web just does this.

What happens after the 90 days free trial period of Creative Cloud?

I just wanted to access a free trial Version of InDesign as I didn't have access to my computer with all the Adobe programs back home, but then I ended up (without beeing noticed properly) in the free Creative Cloud test period. Now I'm wondering, what happens after the 90 days, because I can't find any option to delete my Adobe-ID from the Creative Cloud.
I'm not interested in the paid version of Creative Cloud. How can I delete the connection of my Adobe-ID to Creative Cloud?
Thanks for your help!

The free trial is for 30 days, not 90. Just do not want you to be suprised on day 31. And as Cozmicone said a dialog will appear telling you the trial is over and you will no longer be able to run InDesign.

Can't open pdf files after downloading from Safari 6.0.5

I was wondering whether anyone else has encountered this bug. Ihave a retina MBP with Safari and Firefox. If I save a pdf to the desktop via Safari I get the following message when I try to open it "There was an error opening this document. The file is damaged and could not be repaired".
When I download the same file via Firefox, it opens no problem.
It would, therefore seem to be a Safari 6.0.5 pdf problem, rather than an Adobe Acrobat Pro (11.0.3).
I have tried with both extension displayed and not displayed options, no difference.
Can anyone suggest anything?
Thanks for reading.

I encountered the same problem. In my case, the culprit was a plug-in in the Internet Plug-Ins sub-folder of my User Account's Library folder.
Here's how I proceeded, based on a suggestion by Carolyn Samit here:
<https://discussions.apple.com/thread/5117605?start=0&tstart=0>
1. Open the Finder.
2. In the Finder menu bar, click on the heading Go. Scroll down to "Go to Folder," and then click the mouse button again.
3. Copy the following phrase:
/Library/Internet Plug-Ins
and then paste that phrase into the field in the navigation window that appeared at the end of Step 2.
3. Click Go.
4. If you find a plug-in named AdobePDFViewer.plugin, drag it to the Trash.
5. Quit and then relaunch Safari. Then try to load in Safari a PDF from a web site. Then try saving it. Once saved/downloaded, try opening the PDF.
When I followed this procedure, the corrupted-PDF problem went away, thanks to Ms. Samit's suggestion.

Script not showing in index file after publising -- 2nd day of trial

Why doesn't the published DW index file show an actual, intended flash image (weather bug) when Publisher and CoffeeCup do? Please advise. Here is my DW index page: http://96.9.48.31/

Out of the box, performing simple, elementary tasks, DW is a pain! First I realize I'm using outdated code to apply color to my table borders, then Flash for Live View doesn't work. Why doesn't DW simply write the current code that works in IE9? Why doesn't Flash install within DW?
Experts may have the first instinct to tell me to get lost and go use Publisher or CoffeeCup, but I'm the real deal. I compose composition all day long -- for paper publishing! I know typesetting and I know composition. All I'm trying to do is recreate with a website the fine detail that I use everyday in setting type for printing on my printing presses! This is where it's all headed, you tell me. That everything will move from paper to monitors. Great, but if you're all happy looking at Vern's Tire Shop website built with a template, then I compare that to being satisfied with your wedding and graduation invites being printed from your inkjet printer.
I'm serious. I have serious needs and I'm not able to understand how these programs can be so complex and resourceful, but they aren't capable of carrying out these simple tasks. Please give me some insight. I've been in the typesetting and composition business for over 30 years. I know what looks right. I'm just trying to make that happen on the screen.

I am trying to download the 30 days free trial for Adobe XI PRO. Download Assistant shows blue Downloads bar like it has been downloaded successfully, but then gets stuck and nothing happens.

How to proceed from here???

Hi,
I tried installing the trial version of Adobe Acrobat XI Pro for evaluating the product.
I installed the Adobe Download Assistant and Adobe Acrobat XI Pro. After opening the application, the second day, I get the error that the trial has expired.
Now, I cannot use the trial version nor can I go back to using the Adobe Distiller (the default plug-in for the Adobe Frame Maker application).
I need to convert my Frame Maker files to PDF as it is my daily job.
Please help!.

Cannot Access PDF Files on Several Websites

Since loading Adobe Flash, 3-4 weeks ago and then again today, I am unable to access PDF files on several different websites. One good and easy to access example is:
www.irs.gov Under Forms and Pubs choose 1040 or any other.

What browser are you using?
I'm able to access forms at irs.gov using Firefox, IE10, Opera, Chrome and Safari on Windows 7, 8 and Mac OS 10.8.4

Unable to access PDF files after downloading 30-day free trial for ExportPDF

Similar Messages

Maybe you are looking for