Unable to access purchased items.

I have several purchases made in the iTunes store in 2008 using an account that is no longer vaild - I have forgotten the password and the e mail address for that account no longer exists.. My current computer will not authorize me to play the tunes concerned. How do I access my purchases?.

Hello,
I would be happy to help you solve this issue.
From what I understand, you are getting an error message that your computer is not authorized to play songs.
You need to log into your current account using your Apple ID in the iTunes Store and then use the following steps:
Go to iTunes store > Click Store in the top left hand side of the screen (If it is not there press ALT on keyboard) > Click Authorize Computer > When prompted, enter your password.
I expect this to solve your issue but if not, please reply here and I will answer as soon as possible.
Regards,
Jake

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