Unable to access song list in ipod when connected to the computer.

My daughter loaned her ipod to a friend who tried to download some music to her ipod. A box opened asking if she wanted to delete all her songs from her ipod and she was given yes, no, and cancel. She pushed cancel and got out.
My daughters ipod has not worked correctly since.
When connected to the computer and logged into iTunes she can see all the songs in her ipod but they are light in color and she can not play or pick songs from the list. She can't delete anything from her list in the ipod. She can play her music from the computer list just fine.
What has happened and can we somehow get her ipod back to working correctly?

Hello jhfields,
So, you are saying that you are unable to pick and choose songs from the Music list for the iPod while it is plugged into iTunes?
If the songs are grayed out, it is probably because the iPod is set up to automatically sync. In order to play music from the iPod through iTunes, you have to enable the "manually manage music and videos" option from under the iPod's Summary tab.
Does that do the trick for you?
B-rock

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The Column Browser is the simplest, easiest, most elegant way for me to review what's on my iPod, and create Playlists from my music and CD books. It was available in 10.7 and is available on the computer, why not the iPod????!!!???
Why mess around changing something that isn't broken - after all these years why can't that option still be available? It doesn't have to be the default, just be available. Will I have to downgrade to 10.7 yet again????
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Thanks for your reply, but I've already done that and the Column Browser options are completely grayed out. I've taken a screen shot and hope I can paste it in here. You'll see I have the sidebar open. That's the way I prefer to deal with iTunes.
This happened after I updated to iTunes 11.0.4. Perhaps that changed the setting options. I think I had the Column Browser option prior to that, but I just got a new iPod and I was busy loading stuff, so not completely sure if it worked before the update. But I think I would have noticed, because it bugs me so much not to have the option.

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thank you.
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iPod Classic are high drain USB devices, I hope you are not trying to connnect them simultaneously to iTunes, which will definitely hang your USB Host controller, thereby freeze iTunes.
But here is an Apple Support Article on using multiple iPods for iTunes.
http://support.apple.com/kb/HT1495?viewlocale=en_US
Have nice day!

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Thanks for your reply, but I've already done that and the Column Browser options are completely grayed out. I've taken a screen shot and hope I can paste it in here. You'll see I have the sidebar open. That's the way I prefer to deal with iTunes.
This happened after I updated to iTunes 11.0.4. Perhaps that changed the setting options. I think I had the Column Browser option prior to that, but I just got a new iPod and I was busy loading stuff, so not completely sure if it worked before the update. But I think I would have noticed, because it bugs me so much not to have the option.

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Hello bre8613,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning recognition issues:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Your iPhone, iPad, or iPod touch may not appear under Devices in iTunes after you connect it to your Windows PC. Any of the following may also occur:
The device cannot be restored in iTunes.
An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
During an update or restore, the device may no longer be recognized by iTunes
Thank you for contributing to Apple Support Communities.
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Unable to access song list in ipod when connected to the computer.

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