Unable to access SRP521W Web Management

Just brought another set of SRP521W, after changed the WAN setting to PPPOE, we unable to access the web management. The power/sys light will keep blink when trying to access the web management. We able to ping it. We tried the reset button but it did not work as well. Anyone has a solution? Is that a way to upgrade the firmware without using the web management?

Good morning Winston, I apologize for the issues you are having, in order to resolve your problem in a faster way, you could contact our support team and explain them your problem, it looks like a hardware problem.
https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html . I encourage you to share the answer with us. Thanks, and again I apologize with you.
*Please mark the question as Answered or rate it so other users can benefit from it"
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

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Edited by: 978673 on Dec 26, 2012 4:22 PM
Edited by: 978673 on Dec 26, 2012 4:32 PM

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Message was edited by: Glenn Carter

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Hello Dan,
Thank you for trying to share the information you have.
Note please if you want to share information you can post a document, not a discussion.
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Rating useful replies is more useful than saying "Thank you"

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