Unable to access the Internet over 3G Network, Wi-Fi fine.

Hi there,
I'm unable to access the internet on the iPhone 3G over the 3G network. Wi-Fi is fine, no problems there, but every time I try to bring up a website in Safari over 3G I get the message "Safari can't open the page because it is not connected to the Internet".
I have Enable 3G 'ON' under Settings > General > Network, and I have full strength on the signal meter in the top left of the Home screen. I'm in a city (Melbourne, Australia) on the Optus network, so the network itself shouldn't be the issue.
I've tried resetting the Network Settings under Settings > Reset > Reset Network Settings, but it didn't change anything. Any other ideas?
Cheers.

Well, there you go, fixed! Called Optus Customer Service and they were actually helpful! Apparently there were "some components in their back-end that needed to be installed manually." The man wasn't sure why they weren't there, "glitches, blah, blah..." but at least they're there now and I have 3G access.

Similar Messages

UNABLE TO ACCESS THE INTERNET FROM LOCAL PROVIDER ON A SITE-TO-SITE VPN CONNECTION

Dear All,
I have a site-to-site connection from point A to point B. From point B i am unable to access the internet from local internet provider.
I am trying to ping from 192.168.20.1 the dns 8.8.8.8 but i receive the message "destination net unreachable".
When i run "show ip nat translation" i receive nothing.
The vpn connection is working properly, i can ping the other side 192.168.10/24
Below is the configuration of the cisco router on point B.
dot11 syslog
ip source-route
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.21.254
ip dhcp pool voice
network 192.168.21.0 255.255.255.0
default-router 192.168.21.254
option 150 ip 192.168.5.10
ip cef
ip domain name neocleous.ru
ip inspect name IOS_FIREWALL tcp
ip inspect name IOS_FIREWALL udp
ip inspect name IOS_FIREWALL icmp
ip inspect name IOS_FIREWALL h323
ip inspect name IOS_FIREWALL http
ip inspect name IOS_FIREWALL https
ip inspect name IOS_FIREWALL skinny
ip inspect name IOS_FIREWALL sip
no ipv6 cef
multilink bundle-name authenticated
vty-async
isdn switch-type primary-net5
redundancy
crypto isakmp policy 5
hash md5
authentication pre-share
group 2
crypto isakmp policy 10
encr aes
authentication pre-share
group 2
lifetime 28800
crypto isakmp policy 50
encr 3des
hash md5
authentication pre-share
group 2
crypto isakmp key Pb85heuvMde9Wdac5Qohha7lziIf142u address [ip address]
crypto isakmp invalid-spi-recovery
crypto isakmp keepalive 10
crypto ipsec transform-set TRANSET esp-aes esp-sha-hmac
crypto ipsec transform-set TRANSET2 esp-des esp-md5-hmac
crypto ipsec df-bit clear
crypto map CryptoMAP1 ipsec-isakmp
set peer [ip address]
set transform-set TRANSET
match address CryptoACL
interface FastEthernet0/0
description Primary Provider
ip address [PUBLIC IP MAIN PROVIDER] 255.255.255.252
ip access-group outside_acl in
ip mtu 1390
ip nat outside
ip virtual-reassembly in
load-interval 30
duplex auto
speed auto
crypto map CryptoCY
crypto ipsec df-bit clear
interface FastEthernet0/1
description TO LAN
no ip address
load-interval 30
speed 100
full-duplex
interface FastEthernet0/1.1
description DATA VLAN
encapsulation dot1Q 20
ip address 192.168.20.254 255.255.255.0
ip access-group inside_acl in
ip nat inside
ip inspect IOS_FIREWALL in
ip virtual-reassembly in
ip tcp adjust-mss 1379
interface FastEthernet0/1.2
description VOICE VLAN
encapsulation dot1Q 21
ip address 192.168.21.254 255.255.255.0
interface Serial0/2/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
interface FastEthernet0/3/0
no ip address
ip access-group outside_acl in
ip nat outside
ip virtual-reassembly in
shutdown
duplex auto
speed auto
crypto map CryptoCY
ip local pool VPNPool 192.168.23.2 192.168.23.10
ip forward-protocol nd
ip http server
no ip http secure-server
ip nat inside source list nat_list interface FastEthernet0/3/0 overload
ip route 0.0.0.0 0.0.0.0 [default gateway ip]
ip access-list standard VTY
permit 192.168.20.0 0.0.0.255
ip access-list extended CryptoACL
permit ip 192.168.20.0 0.0.0.255 192.168.3.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.5.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.6.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.12.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.2.0 0.0.0.255
permit ip 192.168.20.0 0.0.0.255 192.168.10.0 0.0.0.255
permit ip host 192.168.22.1 192.168.5.0 0.0.0.255
permit ip host 192.168.20.1 192.168.5.0 0.0.0.255
permit ip host 192.168.22.1 192.168.6.0 0.0.0.255
ip access-list extended DFBIT_acl
permit tcp any any
ip access-list extended inside_acl
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.35
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.39
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.23
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.18
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.55
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.144
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.146
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.141
permit ip host 192.168.20.253 host 192.168.3.21
permit ip host 192.168.20.254 host 192.168.3.21
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.10
permit ip 192.168.20.0 0.0.0.255 host 192.168.20.254
ip access-list extended nat_list
deny ip host 192.168.20.254 192.168.10.0 0.0.0.255
deny ip host 192.168.20.254 192.168.3.0 0.0.0.255
deny ip host 192.168.20.1 192.168.3.0 0.0.0.255
deny ip host 192.168.20.1 192.168.10.0 0.0.0.255
deny ip host 192.168.20.2 192.168.3.0 0.0.0.255
deny ip host 192.168.20.2 192.168.10.0 0.0.0.255
permit ip host 192.168.20.1 any
permit ip host 192.168.20.2 any
permit ip host 192.168.20.254 any
ip access-list extended outside_acl
permit gre any host [ip address]
permit esp any host [ip address]
deny ip any any
ip sla 2
icmp-echo 192.168.10.254 source-interface FastEthernet0/1.1
frequency 180
timeout 500
ip sla schedule 2 life forever start-time now
logging 192.168.3.21
route-map DFBIT_routemap permit 10
match ip address DFBIT_acl
set ip df 0
route-map ISP2 permit 10
match ip address nat_list
match interface FastEthernet0/3/0
route-map nonat permit 10
match ip address nonat_acl
route-map ISP1 permit 10
match ip address nat_list
match interface FastEthernet0/0

You cannot access internet, because all traffic is tunneled for VPN !!!!
Please see cisco tech documentation and bypass traffic for internet.
eg. if lan traffic is going from site a to site b then through vpn
else
lan traffic to internet (any) should be out thorugh the vpn .

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work. How can I get Firefox working again?

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

TS1398 When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything runs perfec

When my iphone connects to wifi, everything else in my house will not connect to the internet. They all show 3 to 4 bars on connection strength, but unable to access the internet. The second I turn off the wifi on my iphone, everything in my house runs fine. What is going on?

Had a similar problem a number of years ago with a laptop my daughter had. The probelm turned out to be the router. What kind of router do you have? Have you checked for firmware updates, or at least tried re-booting it?

TS1398 my ipod touch worked fine on my wifi home network. After not using my ipod for a month or so, I cannot access the internet. All other devices work fine. Thus, its not my home wifi....I tried resetting...forgetting....nothing works...still cannot ac

hello - my ipod touch worked well until a couple of months of non-use. Now, I cannot access the internet thru my wifi. All my other devices have no such problem. I have tried resetting wifi, "forgetting network" turning wifi off and on....nothing works....can anyone help?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Does the iPod see the network? Error message? Does the iPod connect to other networks?

Users unable to access the internet sites

Hi Everyone,
We have users who are able to get the IP address but unable to access any internet sites.
I check the trap logs on the WLC
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 16) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
RADIUS server 192.168.60.1:1812 deactivated on WLAN 1
RADIUS server 192.168.60.1:1812 failed to respond to request (ID 200) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.60.1:1812 activated on WLAN 1
RADIUS server 192.168.50.1:1812 deactivated on WLAN 1
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 15) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 16) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
RADIUS server 192.168.60.1:1812 deactivated on WLAN 1
RADIUS server 192.168.60.1:1812 failed to respond to request (ID 200) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.60.1:1812 activated on WLAN 1
RADIUS server 192.168.50.1:1812 deactivated on WLAN 1
RADIUS server 192.168.50.1:1812 failed to respond to request (ID 15) for client 88:53:2e:99:24:b5 / user 'unknown'
RADIUS server 192.168.50.1:1812 activated on WLAN 1
Need to know how can i troubleshoot this further?
Regards
Mahesh

I would do the troubleshooting in following sequence.
1. Put a wired PC on to the vlan allocated for WLAN1
2. Check whether wired PC gets an IP & can browse internet
3. If that works, then we know no issue of DHCP & not issue with L3/NAT routing to access internet
4. If step2, does not work then your issue is not within wireless, you have to change the focus of your troubleshoot.
5. If step2 works, then test a wireless client with OPEN Authentication (No ACS involvment).If this does not work,then it means wireless client does not get proper IP connectivity. Check dynamic interface configuration for this WLAN & make sure gateway addresses correctly configured. Also VLANs are trunk across to WLC from switch.
6. If step5 works, then try your client with ACS & see the client get successfully authenticated. If not it may be WLC to ACS issue. Troubleshoot that in that case.
Do some troubleshooting like this & let us know the outcome. I am sure you will abe to find out the issue easily in this way.
HTH
Rasika

Time Capsule has green light, but unable to access the internet

My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
The Time Capsule receives an IP address from my internet router via DHCP and I can see this address in the Time Capsule config, but for some reason the Time Capsule is not allowing internet access to both wired and wireless clients.
Thank you.
--SN124B

Verify that you have a working Ethernet cable.
Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
Check again to make sure that the Time Capsule is configured in Bridge Mode
Power cycle the entire network as follows:
Power off all devices in any order you want
Wait a few minutes
Start the modem or modem/router first and let it run a full minute by itself
Start the main router next the same way
Start the Time Capsule the same way
Continue starting devices one at a time until everything is powered back up
Check the network

TS1398 Having trouble accessing the internet over wifi on my iPhone 5.

Hello, I have a nearly brand new iPhone 5 in perfect condition. So far, I have had not problems with it, however recently, I have had major issues connecting to the internet over wifi. Some things that would happen would be apps that require an internet connection time out, and pages don't load in safari, and the reliabilty would be off and on.However after switching the wifi off and going off of my 4g, the connection was fast and I experianced no problems. I am positive this is not a problem with my home network, because my household had lots of people and LOTS of electronic devices that connect to the internet with no problem. I also have an ipod touch 4th generation that has been able to connect and browse the internet with no problem, it's just the iPhone that is being slow. Also, this isn't really a consistant pattern, occasionaly I will get it to work for like five minutes with no problems then it just time out on whatever it's doing.
Any help would be appreciated.

Well it might still be the Mavericks Wifi issue... slow throughput on an apparently strong signal is part of its behavior from what I've read. So to recap You got a signal (fairly Strong) appeared to be connected but Safari could not display the welcome page.
I'll share something I do in a case like that. I use Firefox. I keep a copy of Firefox, Opera and Chrome on my laptop because some sites use non-standard web code and the different browsers "play" better with the server/router. Safari is a lot better than it was when it first stared out but there are some sites put together (especially financial sites) that just won't let Safari play (they can code to prevent that).
If you have time between flights download Firefox and give it a shot... at this you have nothing to lose.
Good Luck.

HT4623 I am unable to access the internet even though my wi-fi signal is strong. It circles then times out. I can't even check for software updates. It tells me "Unable to Check for Update, an error occured while checking for a software update" What can I

Help! I have an older iPad. I am not sure which version. I cannot access the internet even though it shows a strong Wi-Fi signal. I have tried re-starting and when I tried to search for updates I couldn't access. It told me an error had occured. What can I do? Thanks!

Me too having the same thing what's the solution for this how can I update

Unable to access the internet on windows xp using bootcamp. I installed the bootcamp drivers ( from snow leopard) but it still doesn't work. I have parallels 6 also installed and IT works fine. I am missing a rtl network adapter-thanksr

Hi
I have a new 21 inch imac oct 2011 version. I installed bootcamp and windows xp on my machine and i also installed parallels 6.
Paralleles works great and i can open any program with it. But bootcamp also works EXCEPT it refuses to give me access to the internet. I installed the bootcamp drivers from my snow leopard disk, it did not make a difference. All the drivers installed but still no internet. I then installed the bootcamp drivers from the gray mac osx disk (#1) but it stopped installing with an error number ( 2753) and it said that the package was damaged.
I have tried everything; i opened each disk and trieed installing the files separately. Nothing.
What i see missing in my devices screen in XP is the network adapter.
I have a router (dlink-dr615) and it is connected by ethernet to my imac. I wonder if THIS might have anything to do with the problem. Any guidance would be much appreciated.
Thank you

I'd recommend reposting in the Boot Camp forum, that is where the Boot Camp and Windows gurus hang out.
Good luck.

Connected to Wi-Fi network, but unable to access the Internet ipad 2

Hello,
i baught a new ipad 2 32 gb , 3g.... 4.3.5os
i am having an annoying issue regarding the internet connection..
where i am living i cannot connect a router so my laptop has a cable connected to it to access internet ... i had to create an ad-hoc ( to make my laptop work as a router)
( windows 7 btw)
now my iphone connect fine and i can browse internet, but when it comes to my ipad it only connects to the wi-fi but when i open the safari , a message pops up saying no internet connection eventhough as i said it's connected to WIFI with full signal !!
this is really frustrating and i've read many many blogs about this issue but none of them solved my problem and this was my last option is to send u guys askin for help...
p.s: i tried to click on renew lease but nothing is changed
ip adress : 169.254.90.xxx
subnet mask:255.255.0.0
router : blank
dns:blank

Try using an explict DNS server, such as
208.67.222.222 (OpenDNS server)
8.8.8.8 (Google DNS server)
System Preferences -> Network -> Advanced -> DNS -> [+]
The first entry you add (at the top of the list) will be the primary DNS server.

Unable to access the internet through pc

I have time capsule connected to my pc through an Ethernet cable, it says my local area network is connected at 100 Mbps yet it is unable to connect to the internet. My xbox and MBP connect without a problem, any ideas on what is going on?

If you're using 5.1, that's a beta enviroment and not supported.
If you have it legally, it's attached to a developer account and all questions need to be directed to the developer forums.
Latest gold version is 5.0.1.

TS4505 Unable to connect to internet over Guest Network (Airport)

I have changed the guest network's DNS server IPv4 addresses to 75.75.75.75 and 75.75.76.76 and rebooted base station. These are the values for Comcast.
Still not able to connect to internet over this guest network.
Do I need to do anything else? Help!

Bob - thank you for your quick reply. My setup is as shown in the attached image:
My guest network is on the Apple Airport TIme Capsule (v7.7.2). Router mode for this time capsule shows "Off (Bridge Mode)" but grayed out. No edits possible as shown below:
Northbound of the Time Capsule is my Apple Airport Extreme (v7.6.4) that is in turn connected to a Comcast uBee DDM3513 Docsis 3.0 Cable Modem. I believe it is this one.

Unable to access the internet after upgrading to 10.5.2

Since I've upgraded to 10.5.2 recently, as in yesterday, my ability to connect to the internet has changed DRAMATICALLY!!! Basically to not at all! It seems that there is ALLOT of of traffic on the forums about this problem. But no responses seem to be given from a moderator or tech support.
I've had to downgrade the wireless to G or use the ethernet connection to get online. And that is just barely. I have NO problems with using my WIN computers on the same router. This all started when 10.5.2 arrived. Even when the network sys pref's reported back that I had an IP address on the router, it STILL didn't connect.
Does anyone from Apple read the forums???? It appears not. And it appears that Apple don't really care as the problem seems to have been going on for awhile!

Since I've upgraded to 10.5.2 recently, as in yesterday, my ability to connect to the internet has changed DRAMATICALLY!!! Basically to not at all! It seems that there is ALLOT of of traffic on the forums about this problem. But no responses seem to be given from a moderator or tech support.
I've had to downgrade the wireless to G or use the ethernet connection to get online. And that is just barely. I have NO problems with using my WIN computers on the same router. This all started when 10.5.2 arrived. Even when the network sys pref's reported back that I had an IP address on the router, it STILL didn't connect.
Does anyone from Apple read the forums???? It appears not. And it appears that Apple don't really care as the problem seems to have been going on for awhile!

My iPhone 4 is connected to the home wifi network, but i'm unable to access the internet

Please help me! I've tried wifi on off, forget network, and also the reset network settings. It was working fine yesterday..

I'm having this problem can someone please help?? :/

Unable to access the Internet over 3G Network, Wi-Fi fine.

Similar Messages

Maybe you are looking for