Unable to access the Rescue and Recovery workspace upon reboot

Hello forum.
I have a problem with getting access to the Rescue and Recovery area when I reboot.
Even though I have tried to hit both Enter, F11 and Lenovo Care bottom, I still do not get access to the Rescue and Recovery area. Instead the system just boot as normal, and Vista starts up. However hitting the F1 I get access to the BIOS, so can anyone help me with a solution on how to get access to the Rescue and Recovery area??
Regards
Bjorn

Hello Bjorn, welcome to Lenovo forums!
Sorry about your situation, but forum rules prohibit any password bypasses. You'll need to get relief from the previous owner. Locking thread.
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Similar Messages

ERROR occured when update the ""Rescue and Recovery 4.2""......

dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
hope you all will understand what i explain now......
i just buy a T61 last nite, but when i try to "UPDATE" my system, two error message shown to me.........
Error 25013: Error obtaining the Rescue and Environment drive letter
Error 25012: Error accessing the Rescue and Recovery service partition
at last, i can't finish the "Rescue and Recovery UPdate" anyway !!
and i've try to download the "Rescue and Recovery 4.2" from the web manually, but got the same error occured !!
anyone try before ?
pls help me to solve the problem !!
P.S. because i just buy my T61 within 24 hrs, i'm so worry about this !!
thanks so much !!
Regards

Hi Mark,
Good idea! No luck though, although my R&R partition is still healthy and boots nicely. I'm wondering if the solution wasn't actually the removal of your second hard drive. Other threads discuss how getting rid of network shares helped similar problems, as R&R wanted to use drive letters that were already taken by network drives. Me, I've got an "F:" that's my swap partition and a "G:" that's my fat32 partition. If the R&R upgrade program is hardcoded to mount the hidden partition as "F:" (for example), rather than trying to dynamically grab the first available drive letter, I could understand what was going on.
I'd unmount my F and G partitions if I knew how to do so in windows, but don't know of an nondestructive way to do this.
With a specific idea like this my normal (linux) next step would be to go read the source and find out if that really is the problem. Can't do that in this case unfortunately, but if a Lenovite happens to be reading this forum and can direct me to the proper place to submit a real bug report, I'll do so. Can only find service call info on the website, which doesn't help to submit a bug.
Alec

Can the rescue and recovery function be infect with a trojan virus?

I had some trouble with trojan viruses. My scan software detected malware on my system which I deleted with the help of the antivirus software antivir (free version) and with the software malwarebytes.
My thinkpad r51 is still running and virus scans do not show any problems any more. But I am not quite sure if I can trust the scans. So I am thinking about to format the harddisk and setup a new system. Or to use the rescue and recovery function which says that the system will be put back to its initial state. Is it really possible to bring the system back to its original state with help of rescue and recovery? ? I am a little bit afraid that the rescue and recovery function might be infected too? How does the function work? Can the system really be put back to its original state?
Any help appreciated, thanks!
Tom
Solved!
Go to Solution.

Hi,
if you have a virus on your system, then there is a realy small chance, that the virus got also into the Service Partition.
So in this situation if you want to restore the system , then after the restore finish, the virus should surely be gone.
Service partition is a protected partition, which content can not be accessed just like that .
Rgrds

I forget my rescue and recovery workspace logon in password...

Hi, anyone can help me with this??? I am using Lenovo 3000 N100 laptop. But i got a problem.
I wanted to reboot my laptop but when i was using my rescue and recovery, it suddenly prompt up a box, requested me to key in my window password. I tried all my password but the system deny it and it pop up a box, saying i never register with Client Security solutions and i need to key in the password to retrieve password or passphrase.
Please teach me what to do. Last time i reboot my computer, it was normal with no box prompt up requesting me for password and not sure starting from when my Client Security Solution don accept my window login password anymore.
What should i do when i forget my rescue and recovery workspace password?? Please help. Thanks

hum not much you can do, unless you wipe the whole harddrive clean and reinstall the whole OS.

Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

Dear Lenovo Support Community,
I have a T61 with XP pro on it. This is the history of my harddisk problems with it:
(the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one)
1. Unfortunately I had not made any recovery cd/dvd when the computer was healthy
2. Some time ago, after a crash, and during the chkdsk in the following boot up, harddisk showed 12kb bad sector
3. Due to more crashes and not being able to login once, went to rescue & recovery and only recovered OS to an old and healthy state. Kept my data, lost all the new programs installed but got the OS fine and running. --> I guess the bad thing that may have happened is that recovered OS may have used those bad sectors as well, but this is just a guess.
4. Problems, slow downs, the 12kb bad sector, issues kept coming back every couple or few weeks. Repeated the rescue and recovery OS installations another two times.
5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
6. Tried to go to rescue and recovery (version 4), it took a really long time and was telling me that something wrong with the file \minit\setupapi.log and after a long long time that it got in the page for rescue and recovery, it was not doing anything by clicking on any of the buttons.
7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
9. Put the hard back into T61, went to rescue & recovery, this time the error on the file was not showing up, but since the step #8, I have not been able to get pass the initial screen of rescue & recovery. It doesn't go in at all.
10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
My questions for dear members of this forum are:
1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
Thanks all for reading my long post and helping me. God Bless.
Best Regards,
AL_K

Step One: Install windows
Step Two: run system update
Step Three: Your done (optionally have a beer and relax)
Sorry, step three was a bit of humor I added.
Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
If you do end up using the original product recovery disc set, your steps are more like this...
1. Install disc one... wait 30-60mins
2. Install disc two... wait 30-60mins
3. Install disc three... wait 30-60mins
4. Install disc four... wait 30-60mins
5. Install disc five... wait 30-60mins
6. Install disc six... wait 30-60mins
7. Install disc seven... wait 30-60mins
8. Install disc eight... wait 30-60mins
9. download latest service pack for windows and install (over an hour)
10. Install (replace old version) system update and run.
11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps.
Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
Do you like your beer cold and your pizza hot
Good luck, and enjoy your endeavours
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

Ideas to improve the Rescue and Recovery System

Hi,
some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
I'm using a T61p with Windows Vista Ultimate installed.
On the System there are 5 Partitions
1. Rescue and Recovery
2. Windows Bootstrap
3. BitLocker Encrypted Windows Partition
4. Linux /boot
5. Encrypted Linux LVM
So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
So, if a Lenovo engineer is reading this, please think about to:
- Include some tools like boot sector recovering in the Rescue and Recovery system
- Adding a mode where you can choose the parition to install Windows.
Over and above that I'm really happy with my ThinkPad.
Thanks for reading.

Greetings,
This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts. Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
I notice that no one else has replied to this thread. I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
Here's my story:
I am, overall, extremely happy with my brand, spanking new T500. So far, I'm only running a single OS, Vista Business 64.
However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
(Side Note: Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D. Hey, why the heck not? Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed. Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors. So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution, but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups. I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
3) I set a Lenovo BIOS password for unlocking the boot hard drive.
So far, so good. I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE? Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive. What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted' (it isn't; it's merely ENCRYPTED by TrueCrypt. As it should be).
FLAW NUMBER 1: Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted), and a command prompt, and the ability to launch executables. The environment should also recognize USB drives.
As it happens, I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed. Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed). Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter. This made it possible to read and write to my disk.
The encrypted Maxtor drive is visible, too, from this boot environment, but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too. So I could find files to copy over to my hard drive, if I needed to.
However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion. Which brings me to:
FUNDAMENTAL FLAW NUMBER 3: You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries. Lord knows, I certainly tried to copy RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless. The damned thing just wouldn't run from the USB drive on the PE environment.
The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure. Major bummer.
FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition. Which meant erasing my drive and restoring it with the contents of the other DVDs. But I want to restore what I backed up with Rescue and Recovery! My life SINCE the laptop shipped from the factory! Geez, Louise, why not let me choose to do THAT, too?
(Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling. You guys should just ship a usable Vista PE rescue CD with every laptop, I think. And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
Thanks for reading this, too. And happy holidays.

How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
Solved!
Go to Solution.

blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

Unable to install ThinkVantage Rescue and Recovery on new X220t

I recieved me new X220t a few days ago and when trying to install Rescue and Recovery from the ThinkVantage Toolbox I'm greeted with a message stating there's not enough free space to install or upgrade the Rescue and Recovery environment.   Space can't be an issue as I'm running nothing but Windows 7 64bit Professional and Office 2010.
I could go the 3rd party route with Acronis but I'd rather use what came with my system and save some money.

It's an 80GB Intel SSD. Here is the copy/past from msinfo32.
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    INTEL SSDSA2CW080G3
Bytes/Sector    512
Media Loaded    Yes
Media Type    Fixed hard disk
Partitions    3
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    74.53 GB (80,023,749,120 bytes)
Total Cylinders    9,729
Total Sectors    156,296,385
Total Tracks    2,480,895
Tracks/Cylinder    255
Partition    Disk #0, Partition #0
Partition Size    342.00 MB (358,612,992 bytes)
Partition Starting Offset    1,048,576 bytes
Partition    Disk #0, Partition #1
Partition Size    64.93 GB (69,717,721,088 bytes)
Partition Starting Offset    359,661,568 bytes
Partition    Disk #0, Partition #2
Partition Size    9.27 GB (9,948,889,088 bytes)
Partition Starting Offset    70,077,382,656 bytes
You're right about using the Win7 backup.   It will suit me just fine but I was curious as to why R&R was giving me trouble about not wanting to install.

How to make the RESCUE AND RECOVERY hidden partition when changing the hard disk drive

I've got T61 and I'd like to know if is it possible (in case of changing the HDD) to make the RESCUE AND RECOVERY hidden partition on the new hard disk drive? If yes - please let me know how to do that.

hi you the rescue partition is made automatically when you use your recovery cd's on the new HDD so no problem there!
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

X61s Type 7669 - URGENTLY need the Rescue and Recovery CD (1/1)

Can someone please help, I need the Rescue and Recovery CD (1/1) as I have all the other Recovery CDs but I can't find the one I really need.
Is anyone able to create an image (.iso) file that I can download?
PLEEEEAASE HELP!

ukdealguide,
You're asking someone to make an illegal copy of a Microsoft/Lenovo CD. That's also against forum rules.
Call Lenovo for a new Rescue and Recovery CD set.
Thread locked.
Message Edited by bananaman on 05-18-2009 06:43 AM
I don't work for Lenovo. I'm a crazy volunteer!

How to partition HD in order to load the rescue and recovery backup

HI All,
Can anyone tell me how to properly partition the HD in order for the Blue Button(thinkVantage) to work again?
Does it matter in the order how you create the partition...? (I create one partition then separate them via Partition Manager)
I load the image back via Norton Ghost v10... but the Rescue and Recovery section is not responding... I remember the section is created as (EISA system) as it is reported by Disk Manger (not extended or logical type)
Please help here...
thanks

One work-around that I have used successfully when I had an Acronis image but no R&R image is to do a full restore to factory using the factory recovery media (from Lenovo or home made on the TP) and then restoring only the windows partition from the non-Lenovo image. This should leave the service partition, the MBR, and track 0 in the Lenovo mystery mode, and let the think button work, and you get your cloned up-to-date OS.
I should add that in one of my experiments w/multi-booting and fiddling partitions, after using this procedure with Vista on my T400, vista wouldn't boot. It required a bootable vista DVD to run the vista boot repair procedure (twice). After that, "think" and vista booted as expected. I don't know of any way to do that with Lenovo install media. If no MS Vista DVD is available, there are stripped down versions with the repair stuff only floating around the web. The usual precautions re downloads apply. There may be manual ways to repair the vista boot stuff that I haven't found yet.
I can't say with certainty that this will always be necessary. I may have screwed something up during the two step restore process.
The magic "think" button is (potentially) pretty useful, but it and the "new improved" vista boot process are a little too fragile, IMNSHO.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Error 25011. A file required to install the Rescue and Recovery environment could not be located

Hello everybody,
May I have your help and support on this error I faced with in installing the new Rescue and Recovery Version 4.5
"Error 25011. A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tv.t file is located in the same as this setup package and restart this setup."
Awaiting,
Thanks
Hossein

heya,
I hope you managed to sort your issue out.
It's namely mentioned here - http://www-307.ibm.com/pc/support/site.wss/MIGR-69170.html
cheers
norbs

Access to Rescue and Recovery

I have a T61 and I reformated the standard partition to install a different operating system. As a result the thinkvantage button doesn't work. Now I want to restore the original operating system that came with the system (Vista). I know the hidden partition is untouched. How and what do I have to do to restore to factory settings?
I have checked out the download section of the lenovo website for the rescue and recovery however, ther seem to be a lot of other pre-requisite software or there is an expectation that an existing version of rescue and recovery exists.
Message Edited by atam on 05-26-2009 08:23 AM

Hi and welcome
1 - did you produce a complete set of recovery media before you wiped your Vista ? No ?
2 - order recovery media when still in warranty
http://www-307.ibm.com/pc/support/site.wss/MIGR-68137.html
try this: fix your MBR (master Boot Record)
http://forums.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&message.id=16727#M16727

Rescue and recovery workspace logon

my computer accused me of removing a file that i was unfamiliar with, and refused to start. i pushed the thinkvantage button, bringing me to rescue and recovery 3. when i try to log on it tells me i "do not have a password configured." nothing on the screen seems to lead to configuring this password. i'm not sure how to do it since i can't really access anything on the computer until i enter this password. i'm not very good with computers, obviously, so if anyone could put how to do this in layman's terms, i would much appreciate it.

hum not much you can do, unless you wipe the whole harddrive clean and reinstall the whole OS.

Difference between the Q partition recoverable Boot and the Rescue and Recovery??

Hi,
What is the difference between the two?? Sorry if this is a stupid question lol Can I still back up from previous state using rescue and recovery if i do not have the Q partition?? b/c i do not think I will ever bring this laptop to the factory state again.

someotherguy wrote:
One tip: make sure your external HDD is bootable by pressing F12 at Lenovo BIOS screen and choosing the USB HDD. If it's not bootable, then use the "create rescue media" function of Rescue & Recovery to make it bootable.
If you do this, look very carefully for a check box that says something like "preserve existing data" or your drive will be formatted before being made bootable. You backup will be lost. You can always make another one, but sure as bread falls butter-side down, your HD will fail between formatting and the next backup...
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Unable to access the Rescue and Recovery workspace upon reboot

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