Unable to access Unity Connection Operator Mailbox via TUI

Hello,
Customer running CMBE 6.1 with corresponding Unity Connection 2.1. I am attempting to access the Operator voice mailbox through TUI but have been unsuccessful. I've tried changing the Voice Mail password in Unity Connection.
I press Messages on the phone, press star (*), enter 99990#, then my password followed by #. System comes back saying "Invalid Entry"
Thanks,
Dan

I think you might be running into the this bug: CSCsl00706: Can not change password for UndeliverableMessages mailbox to gain access

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Active Connections
Proto Local Address          Foreign Address        State           PID
TCP    0.0.0.0:135            0.0.0.0:0              LISTENING       1060
RpcSs
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TCP    0.0.0.0:445            0.0.0.0:0              LISTENING       4
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TCP    0.0.0.0:623            0.0.0.0:0              LISTENING       4124
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TCP    0.0.0.0:16992          0.0.0.0:0              LISTENING       4124
[LMS.exe]
TCP    0.0.0.0:18226          0.0.0.0:0              LISTENING       2476
[WAHost.exe]
TCP    0.0.0.0:49152          0.0.0.0:0              LISTENING       532
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TCP    0.0.0.0:49153          0.0.0.0:0              LISTENING       1140
eventlog
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TCP    0.0.0.0:49154          0.0.0.0:0              LISTENING       1292
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TCP    0.0.0.0:49185          0.0.0.0:0              LISTENING       624
[lsass.exe]
TCP    0.0.0.0:49187          0.0.0.0:0              LISTENING       600
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TCP    0.0.0.0:49192          0.0.0.0:0              LISTENING       3268
PolicyAgent
[svchost.exe]
TCP    127.0.0.1:5939         0.0.0.0:0              LISTENING       2360
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TCP    127.0.0.1:5939         127.0.0.1:49206        ESTABLISHED     2360
[TeamViewer_Service.exe]
TCP    127.0.0.1:5939         127.0.0.1:49234        ESTABLISHED     2360
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TCP    127.0.0.1:49204        127.0.0.1:49205        ESTABLISHED     3856
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TCP    127.0.0.1:49205        127.0.0.1:49204        ESTABLISHED     3856
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TCP    127.0.0.1:49206        127.0.0.1:5939         ESTABLISHED     3856
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TCP    127.0.0.1:49232        127.0.0.1:49233        ESTABLISHED     2660
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TCP    127.0.0.1:49233        127.0.0.1:49232        ESTABLISHED     2660
[TeamViewer.exe]
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TCP    [::]:135               [::]:0                 LISTENING
1060
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TCP    [::]:445               [::]:0                 LISTENING
4
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TCP    [::]:623               [::]:0                 LISTENING
4124
[LMS.exe]
TCP    [::]:16992             [::]:0                 LISTENING
4124
[LMS.exe]
TCP    [::]:49152             [::]:0                 LISTENING
532
[wininit.exe]
TCP    [::]:49153             [::]:0                 LISTENING
1140
eventlog
[svchost.exe]
TCP    [::]:49154             [::]:0                 LISTENING
1292
Schedule
[svchost.exe]
TCP    [::]:49185             [::]:0                 LISTENING
624
[lsass.exe]
TCP    [::]:49187             [::]:0                 LISTENING
600
[services.exe]
TCP    [::]:49192             [::]:0                 LISTENING
3268
PolicyAgent
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TCP    [::1]:49179            [::]:0                 LISTENING       2008
[jhi_service.exe]
TCP    [::1]:49237            [::1]:49239            ESTABLISHED     4124
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TCP    [::1]:49239            [::1]:49237            ESTABLISHED     4124
[LMS.exe]
UDP    0.0.0.0:123            *:*
1256
W32Time
[svchost.exe]
UDP    0.0.0.0:500            *:*
1292
IKEEXT
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UDP    0.0.0.0:4500           *:*
1292
IKEEXT
[svchost.exe]
UDP    0.0.0.0:5355           *:*
1540
Dnscache
[svchost.exe]
UDP    0.0.0.0:21226          *:*
2476
[WAHost.exe]
UDP    127.0.0.1:50083        *:*
1400
gpsvc
[svchost.exe]
UDP    127.0.0.1:55096        *:*
624
[lsass.exe]
UDP    127.0.0.1:60632        *:*
1540
NlaSvc
[svchost.exe]
UDP    127.0.0.1:64416        *:*
4416
[IntelSmallBusinessAdvantage.exe]
UDP    192.168.100.22:137     *:*
4
Can not obtain ownership information
UDP    192.168.100.22:138     *:*
4
Can not obtain ownership information
UDP    [::]:123               *:*
1256
W32Time
[svchost.exe]
UDP    [::]:500               *:*
1292
IKEEXT
[svchost.exe]
UDP    [::]:4500              *:*
1292
IKEEXT
[svchost.exe]
UDP    [::]:5355              *:*
1540
Dnscache
[svchost.exe]
UDP    [fe80::3447:c85a:1d2d:4ff9%11]:546 *:*
1140
Dhcp
[svchost.exe]

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Informations sur l'ordinateur
Vendor:TOSHIBA
Machine Name:Qosmio X300
VersionQX32C-033019
CPU Maker:GenuineIntel
CPU Name:Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz
CPU Clock:2267
CPU Base Clock:2267
OS:Microsoft® Windows Vista™ Édition Familiale Premium
OS Build:6001
OS SPervice Pack 1
Ram:4188120
Début de la page
Informations IP
ipconfig /all
Configuration IP de Windows
Nom de l'h“te . . . . . . . . . . : PC-de-ThomasMur
Suffixe DNS principal . . . . . . :
Type de noeud. . . . . . . . . . : Mixte
Routage IP activ‚ . . . . . . . . : Non
Proxy WINS activ‚ . . . . . . . . : Non
Liste de recherche du suffixe DNS.: phub.net.cable.rogers.com
Carte r‚seau sans fil Connexion r‚seau sans filÿ:
Suffixe DNS propre … la connexion. . . :
Description. . . . . . . . . . . . . . : Intel(R) Wireless WiFi Link 5100
Adresse physique . . . . . . . . . . . : 00-21-5D-3D-9C-08
DHCP activ‚. . . . . . . . . . . . . . : Oui
Configuration automatique activ‚e. . . : Oui
Adresse IPv6 de liaison locale. . : fe80::a9d9:4618:2ae4:d7e5%11(pr‚f‚r‚)
Adresse d'autoconfiguration IPv4 . . . : 169.254.215.229(pr‚f‚r‚)
Masque de sous-r‚seau. . . .ÿ. . . . . : 255.255.0.0
Passerelle par d‚faut. . . .ÿ. . . . . :
Serveurs DNS. . . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS sur Tcpip. . . . . . . . . . . : Activ‚
Carte Ethernet Connexion au r‚seau local :
Suffixe DNS propre … la connexion. . . : phub.net.cable.rogers.com
Description. . . . . . . . . . . . . . : Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Adresse physique . . . . . . . . . . . : 00-1E-EC-3F-7B-CF
DHCP activ‚. . . . . . . . . . . . . . : Oui
Configuration automatique activ‚e. . . : Oui
Adresse IPv6 de liaison locale. . : fe80::4da:b21b:843c:7bfd%10(pr‚f‚r‚)
Adresse IPv4. . . . . . . . . . . : 192.168.1.100(pr‚f‚r‚)
Masque de sous-r‚seau. . . .ÿ. . . . . : 255.255.255.0
Bail obtenu. . . . . . . . .ÿ. . . . . : 8 juin 2009 18:11:58
Bail expirant. . . . . . . . .ÿ. . . . : 9 juin 2009 18:11:58
Passerelle par d‚faut. . . .ÿ. . . . . : 192.168.1.1
Serveur DHCP . . . . . . . . . . . . . : 192.168.1.1
Serveurs DNS. . . . . . . . . . . . . : 64.71.255.198
NetBIOS sur Tcpip. . . . . . . . . . . : Activ‚
Carte Tunnel Connexion au r‚seau local* :
Statut du m‚dia. . . . . . . . . . . . : M‚dia d‚connect‚
Suffixe DNS propre … la connexion. . . : phub.net.cable.rogers.com
Description. . . . . . . . . . . . . . : isatap.phub.net.cable.rogers.com
Adresse physique . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activ‚. . . . . . . . . . . . . . : Non
Configuration automatique activ‚e. . . : Oui
Carte Tunnel Connexion au r‚seau local* 6 :
Statut du m‚dia. . . . . . . . . . . . : M‚dia d‚connect‚
Suffixe DNS propre … la connexion. . . :
Description. . . . . . . . . . . . . . : Carte Microsoft ISATAP #2
Adresse physique . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP activ‚. . . . . . . . . . . . . . : Non
Configuration automatique activ‚e. . . : Oui
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route print
===========================================================================
Liste d'Interfaces
11 ...00 21 5d 3d 9c 08 ...... Intel(R) Wireless WiFi Link 5100
10 ...00 1e ec 3f 7b cf ...... Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
13 ...00 00 00 00 00 00 00 e0 isatap.phub.net.cable.rogers.com
12 ...00 00 00 00 00 00 00 e0 Carte Microsoft ISATAP #2
===========================================================================
IPv4 Table de routage
===========================================================================
Itin‚raires actifsÿ:
Destination r‚seau Masque r‚seau Adr. passerelle Adr. interface M‚trique
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.215.229 281
169.254.215.229 255.255.255.255 On-link 169.254.215.229 281
169.254.255.255 255.255.255.255 On-link 169.254.215.229 281
192.168.1.0 255.255.255.0 On-link 192.168.1.100 276
192.168.1.100 255.255.255.255 On-link 192.168.1.100 276
192.168.1.255 255.255.255.255 On-link 192.168.1.100 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.100 276
224.0.0.0 240.0.0.0 On-link 169.254.215.229 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.100 276
255.255.255.255 255.255.255.255 On-link 169.254.215.229 281
===========================================================================
Itin‚raires persistantsÿ:
Aucun
IPv6 Table de routage
===========================================================================
Itin‚raires actifsÿ:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
11 281 fe80::/64 On-link
10 276 fe80::4da:b21b:843c:7bfd/128
On-link
11 281 fe80::a9d9:4618:2ae4:d7e5/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Itin‚raires persistantsÿ:
Aucun
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Protocol Bind Information
SSTP based VPN
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isatap.{DF6498ED-F5F7-4E96-9496-10C8BB95FA20}
isatap.phub.net.cable.rogers.com
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Microsoft NetbiosSmb
Internet Protocol Version 4 (TCP/IPv4)
Intel(R) Wireless WiFi Link 5100
Internet Protocol Version 4 (TCP/IPv4)
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Internet Protocol Version 6 (TCP/IPv6)
isatap.{DF6498ED-F5F7-4E96-9496-10C8BB95FA20}
Internet Protocol Version 6 (TCP/IPv6)
isatap.phub.net.cable.rogers.com
Internet Protocol Version 6 (TCP/IPv6)
Intel(R) Wireless WiFi Link 5100
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Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Internet Protocol Version 6 (TCP/IPv6)
isatap.{DF6498ED-F5F7-4E96-9496-10C8BB95FA20}
Internet Protocol Version 6 (TCP/IPv6)
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Internet Protocol Version 6 (TCP/IPv6)
Intel(R) Wireless WiFi Link 5100
Internet Protocol Version 6 (TCP/IPv6)
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Internet Protocol Version 6 (TCP/IPv6)
isatap.{DF6498ED-F5F7-4E96-9496-10C8BB95FA20}
isatap.phub.net.cable.rogers.com
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Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Internet Protocol Version 4 (TCP/IPv4)
Intel(R) Wireless WiFi Link 5100
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
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Miniport réseau étendu WAN (IPv6)
Point to Point Protocol Over Ethernet
Intel(R) Wireless WiFi Link 5100
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Point to Point Tunneling Protocol
Layer 2 Tunneling Protocol
Remote Access NDIS WAN Driver
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Carte asynchrone RAS
Miniport WAN (PPPOE)
Miniport réseau étendu WAN (PPTP)
Miniport réseau étendu WAN (L2TP)
Link-Layer Topology Discovery Mapper I/O Driver
Intel(R) Wireless WiFi Link 5100
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Link-Layer Topology Discovery Responder
Intel(R) Wireless WiFi Link 5100
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
NDIS Usermode I/O Protocol
Intel(R) Wireless WiFi Link 5100
Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
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Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Device ID : PCI\VEN_10EC&DEV_8168&SUBSYS_FF001179&REV_02\4&492937F&0&00E2
Status : Enable
Driver Vender : Realtek
Driver Version : 6.205.403.2008
Driver Date : 4-3-2008
Intel(R) Wireless WiFi Link 5100
Device ID : PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\4&3905AE0C&0&00E3
Status : Enable
Driver Vender : Intel
Driver Version : 12.0.0.73
Driver Date : 4-27-2008
Bluetooth
Device ID : ACPI\TOS6205\5&F592293&0
Status : Disable
Bluetooth Version : v6.10.07.2(T)
Début de la page Statut du commutateur de communications sans fil et de la touche d'accès direct pour réseau sans fil
Wireless Communication Switch : On
Wireless Hotkey (Fn + F8)
Wireless LAN : On
Solved!
Go to Solution.

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Product: Business Objects Enterprise XI R2 SP 5 and FP 5.1 on IIS
We have created a small report in DeskI on stored procedures on the DB rather than the universe.
When executing the report on the DeskI at the server locally the report executes brilliantly. But when exported to BO Enterprise and when accessed via the Infoview, it gives the error unable to access the connections defined for the report to run. After which when we click on modify in Infoview, it opens the report in DeskI and gives the same error when trying to refresh the data.
What I am unable to understand is how come it is able to read the connection when I load the report in DeskI directly and the connection fails to work when loaded to the Enterprise hosted on the same server??? Is it a matter of some permissions or network restrictions???

Hi,
To create a WebI report using stored procedures then we should create a universe first. As Universe is the only source for WebI Report. But in DeskI we can directly create a report as datasource can be universe or free hand sql or Stored procedure .......
Cheers,
Suresh ALuri.

Unity Connection 8.5.1 - upgraded ESXI from 4.1 to 5.1

Hello All,
We just completed upgrading the ESXI version on one of our UCS c210 m2 servers. We went from v4.1 to v5.1. We are currently running CUCM, Unity CXN, and Presence on the server that we upgraded. The other UCS was not upgraded and is running the subscriber version of the same applications.
After the upgrade completed we can not access UNITY Connection.
We are getting "Database Communication Error." The subscriber is still working so we are still in service, but we are afraid that the database has become corrupted and we are seconds away from complete failure.
Please let me know if anyone has encountered the same issue or has any suggestion.
Thanks,
AK

Did you read this:
Patching and Updating VMware vSphere ESXi
In general, Cisco Collaboration app versions only mandate the Major/Minor versions of ESXi they require/support.
Guest OS support - Cisco Collaboration apps that require a minimum Maintenance release (e.g. "5.1 U1" as minimum instead of "5.1" as minimum) for the application to be supported will explicitly call this out on their product detail pages. When in doubt, consult Cisco Plan, Design, Implement (PDI) HelpDesk or Cisco TAC.
Hardware support - For a Major/Minor version of ESXi supported by Cisco Collaboration apps, recommendation is to use the latest Maintenance release that is also supported/recommended by the server vendor (and storage vendor if deploying on NAS/SAN). To help determine if a patch or Maintenance Release of ESXi "can" or "should" be deployed, follow the guidance from these sources:
VMware Compatibilty Guide (http://www.vmware.com/go/hcl)  for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration.
Server Vendor's hardware compatiblity information for the vSphere ESXi Major/Minor version required by Cisco Collaboration. E.g. for Cisco UCS, see the Server Compatiblity documents athttp://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html.
http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements
UCXN 8.5 is supported with ESXi 5.1 per:
http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unity_Connection#Version_8.5.28x.29
Chris

Unity Connection 9.x & UCCX 7.x do not answer SIP Calls

Hi,
We have SIP Trunks between our CUCM v7.1.3 and IPC Unigy system. All test calls to and from CUCM 7.1.3 and IPC Unigy working fine but have found when dialling from IPC Unigy to either Unity Connection 9.x or UCCX 7.x, the call rings without being answered. Believe it is something to do with the out-of-band signalling either not being present, or being present when it shouldn't.
Having difficulty tracing calls in log files.
Dialling from Unigy to either Unity Connection or UCCX via public telephone network call is answered ok.
Any help gratefully received.
Thanks
James

Just wondering if you found a solution. I have a similar setup and I have not attempted it yet.

Unity Connections 8.5 - Mailbox Access Rights

Hello,
Is it possible in Unity Connections 8.5 to have a mailbox setup where anyone who has the ID and PIN can access and listen to the messages but cannot delete the voicemail messages. There would be only 1-2 to users have the capability to delete the messages. I have a request to setup an attendance dial in mailbox where it can be checked by multiple users but only a select few would have the ability to delete the messages.
Thank You

Hi Troy,
My friend Tony is most correct here (+5 ) The best you can
do is trick most of the users into thinking "delete" is not available.
These settings are only exposed when using the Custom Keymapping Tool
in CUC, so you won't see them on your default conversation. Let's say
you are using the Classic Conversation for your users. You can go to the
Custom Keymapping Tool from cucadmin and say select Custom Keymapping #3
when it comes up you would, first off, reset the mapping on all tabs to Classic Conversation
this would then replicate your existing setup. Then go to the After Message menu page and map
some key # to "message delete" I used 17 in my tests here. Then you would also uncheck the
"option is voiced in menu" checkbox so the users that you apply this keymapping to would not
be offered the delete message option.
The next step is to assign the new Custom Keymapping #3 conversation to the
required Mailbox via user>xxxx>Phone menu>Conversation>Custom Keymapping #3
and apply.
You would also set Phone menu>Conversation>Custom Keymapping #3 in the User template
area so special "restricted" mailboxes that are created can use this conversation as well
In my tests here the only thing different than this example is that we use the Optional Conversation 1
so I reset the mapping on all tabs to Optional Conversation 1 when going through the steps above.
This worked like a charm.
Cheers!
Rob
"Seek it out and ye shall find "
- OneRepublic

Out of the blue, my ITouch is unable to access my wireless network ONLY when my PC has been turned on (PC is connected via Ethernet cable, and has no wireless capability as far as I know). What gives? It works fine when the PC is off.

Out of the blue, my ITouch is unable to access my wireless network ONLY when my PC is on (the PC is connected via Ethernet cable, and has no wireless capabilities that I know of). What gives? When the PC is turned off, everything is totally fine. I\m stumped.

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
I suspect a problem with your router. Try changing the security. First use no security as a test.
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Unable to access cisco asa via https or asdm!! connection interrupted message appears on the browser

Hey guys,
I am unable to access cisco asa device using https and cannot lunch asdm, after recent power failure at our location. I have asdm installed on my machine and whenever i try to access the asdm, receive Error: unable to lunch device manager from X.X.X.X The following is log from java console
Trying for ASDM version file; url = https://x.x.x.x/admin/
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
When i try to access it from the browser it show error message
"The connection was interrupted"
I am running CISCO ASA 8.3 (1)
with asdm image as asdm 7.1.3
JAVA version installed Java 7 update 71
I have added the https:> to exception site list and set security level to medium,
even ssh access is not working !!
I would appreciate if anyone can help me out!!
Thanks
Fareed

Hey lcaruso,
thanks for information!!
i was able to connection through console as suggested and regenerated the rsa key .. was able to connection through ssh, but the issue with the asdm or web access was not resolved.
I have tried few of the steps as suggested on
https://supportforums.cisco.com/document/49741/asa-pixfwsm-unable-manage-unit-sshtelnetasdm#collect_captures
capture output
ZHHFP-FIREWALL1(config)# sh cap capin
139 packets captured
1: 18:50:17.654720 802.1Q vlan#1 P0 192.168.160.113.58084 > 192.168.160.126.8
443: S 2567327150:2567327150(0) win 8192 <mss 1260,nop,wscale 8,nop,nop,sackOK>
2: 18:50:17.654812 802.1Q vlan#1 P0 192.168.160.126.8443 > 192.168.160.113.58
084: S 590825877:590825877(0) ack 2567327151 win 8192 <mss 1380>
3: 18:50:17.655621 802.1Q vlan#1 P0 192.168.160.113.58084 > 192.168.160.126.8
443: . ack 590825878 win 65520
4: 18:50:17.656078 802.1Q vlan#1 P0 192.168.160.113.58084 > 192.168.160.126.8
443: P 2567327151:2567327332(181) ack 590825878 win 65520
5: 18:50:17.656139 802.1Q vlan#1 P0 192.168.160.126.8443 > 192.168.160.113.58
084: . ack 2567327332 win 8192
6: 18:50:17.656475 802.1Q vlan#1 P0 192.168.160.126.8443 > 192.168.160.113.58
084: FP 590825878:590825878(0) ack 2567327332 win 8192
7: 18:50:17.657696 802.1Q vlan#1 P0 192.168.160.113.58084 > 192.168.160.126.8
443: . ack 590825879 win 65520
8: 18:50:17.657802 802.1Q vlan#1 P0 192.168.160.113.58084 > 192.168.160.126.8
443: F 2567327332:2567327332(0) ack 590825879 win 65520
9: 18:50:17.657848 802.1Q vlan#1 P0 192.168.160.126.8443 > 192.168.160.113.58
084: . ack 2567327333 win 8192
10: 18:50:17.658108 802.1Q vlan#1 P0 192.168.160.113.58085 > 192.168.160.126.8
443: S 1351758892:1351758892(0) win 8192 <mss 1260,nop,wscale 8,nop,nop,sackOK>
also i have downgraded the java to 1.6_45 but still not luck.
error message i received on java console
Trying for IDM. url=https://x.x.x.x/idm/idm.jnlp/
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at com.cisco.launcher.w.a(Unknown Source)
at com.cisco.launcher.s.for(Unknown Source)
at com.cisco.launcher.s.new(Unknown Source)
at com.cisco.launcher.s.access$000(Unknown Source)
at com.cisco.launcher.s$2.a(Unknown Source)
at com.cisco.launcher.g$2.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at sun.security.ssl.InputRecord.read(Unknown Source)
... 15 more
Any help would be highly appreciated!!
Thanks
Fareed

Cisco Unity Connection Default "Operator" Mailbox

This mailbox gets full as expected pretty fast so I clean that up occassionally or setup message aging policy.
But I want to know if I go under Greetings and enable"Hang up" option after the Greeting is played for standard as well as closed greeting will that work.It doesn't seem to be working for me. Messages are still coming through.
Please Advise
DM

That will work for calls that hit the mailbox directly. It's also possible that there is a call handler with the Operator mailbox set as the message recipient. Check under the call handlers Edit > Message Settings menu.
Also, if memory serves, the operator mailbox is a member of the Undeliverable Messages distribution list. This DL should only receive messages if you have something misconfigured within the system (e.g. you didn't adjust the Opening Greeting after greeting action). It should always have at least one member so the messages can be recognized and routed to their appropriate destination until you fix it.
Please remember to rate helpful responses and identify helpful or correct answers.

Unable to access Unity Connection Operator Mailbox via TUI

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