Unable to access wifi network previously forgotten - Windows 8

Hi,
one my client forgot wifi network due to unavailibility but after some 6 months i have made the same router available again but the same users laptop is unable to detect this wifi network
it is also not show in netsh wlan show profiles
even tired to uninstall network drivers and manually setup wireless network but still same issue
how can i connect it

Hi,
Does other account can successfully detecte the wifi?  I assume that the wireless connection is not slow and each configuration of the wifi connection are set correctly.
Then I suggest you reset and reconfigure the router, or unplug the router power cord for 30 second,
reconnect power cord,
Perhaps the router remembered something about your Wi-Fi card.
If doesn’t work, please manually connect to the wifi , Control Panel>Network and sharing center>Set up a new connection or network>Manually connect to a wireless network, then type the related configuration, connect.
Regards,
Yolanda
Yolanda
TechNet Community Support

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