Unable to activate 3G  (Not Iphone 3GS - 2009 pre model)

When I activate my 3G on my phone it gives an 'E' symbol where the '3G' symbol should be. Why? Other people in my location can get it on their iphone, it has never work properly.

Welcome to the discussions,
Can you see your phone switching from E to 3G and back again to E with the message "no service" while trying to connect to 3G network? This happens when you get no 3G signal at all or a weak signal. If you're in an area with a good signal this should not happen, unless:
intermittent service in an area with good coverage
If the iPhone is in a carrying case, try using it without the carrying case.
Turn the iPhone off and back on again.
Try moving to another location.
If service is still intermittent, contact your carrier to see if the SIM should be replaced.
copied from: http://support.apple.com/kb/TS2802?viewlocale=en_US#intermittentServiceGoodCover age

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