Unable to activate Adobe Acrobat 10 Professional

I am the technical manager of IT for a large organization.  We have purchased bulk licenses of Adobe products for years and recently we have run into the problem that our WIN serial number for Adobe 10 Pro is no longer considered valid.  Typically if one of our computers has issues, we reimage and then reinstall "special" software like Acrobat.  Adobe assumes we are installing to more computers than we have licenses for.  What is the fix for this?  I personally manage license control and know for a fact that we have not exceeded the number of active installations of any Adobe products.

Hi Michael,
I apologize for your frustration!
A few questions so I can assist...
How recent was your last bulk purchase?
Did the reseller send you informaion on how to contact support for large organizations such as yours?
When you reimage - do you disable the license so it can be reinstalled without it seeming like a duplicate?
Looking forward to hearing back from you!
Kind regards, Stacy

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