Unable to activate Adobe Creative Suite 3

Hi,
My laptop has recently crashed and I had the hard drive replaced. Because I could not deactivate my copy of Adobe Creative Suite 3 prior to the breakdown, I am now unable to activate it as it is indicated that I have used up my activation limit.
Please let me know what I can do. Thanks!

Hi Mylenium,
Thank you for your reply.
However, I'm never able to get through using web chat. May I know if there's an emai address which I can send my request to?
Thanks!
Zi Yan

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