Unable to activate Adobe Creative Suite 6 due to hard disk spoilt without deactivated

Unable to activated due to limited license access has been installed at PC. Actually our PC having problem on hard disk spoilt and we have replace with new hard disk for it. When we want do activation on it can not allow me to activated for it.
Any advice would be greatly appreciated.

Contact Adobe Support thru chat and ask then to reset your activations
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Captivate: 8 | 7 | 6 | 5.5, 5 | 1
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Download and installation help for Adobe links
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Is there a way that I can deactivate my Adobe Creative Suite (Photoshop, Illustrator, Reader Professional, etc.) without being connected to the internet?

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Adobe contact information - http://helpx.adobe.com/contact.html
Adobe Knowledgebase http://www.adobe.com/support/
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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info: You are now chatting with Sparks.
Sparks: Hello! Welcome to Adobe Customer Service.
Sparks: Hi Jay.
Jay Hilscher: Hi Sparks!
info: Your chat transcript will be sent to {email] at the end of your chat.
Sparks: I have received your query.
Sparks: I will check and help you with this.
Sparks: May I please have your email address registered with Adobe?
Jay Hilscher: I'll let you know that I have been disconnected 5 times... this issue is not on my end.
Sparks: And also the serial number of the product?
Jay Hilscher: [email protected]
Jay Hilscher: [removed by moderator - never share publicly]
Sparks: Thank you for the serial number.
Jay Hilscher: you're welcome!
Sparks: Thank you for your patience.
Sparks: May I please know if you have a installed the software again?
Jay Hilscher: Yes I have
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Sparks: If the deactivate button is grayed-out the product is already activated.
Jay Hilscher: Yes... I need to deactivate it.
Sparks: In that case, please go ahead an uninstall the product.
Jay Hilscher: I need it deactivated on the old hard drive so that I can activate it on the computer that I's like to use it on.
Jay Hilscher: I've read on the forum that I don't want to uninstall without first deactivating...
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Jay Hilscher: What is a problem?
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Sparks: I will make certain changes for you to activate it on a new computer.
Jay Hilscher: Ok... thanks...
Sparks: You are welcome.
Sparks: Is there anything else I can help you with?
Jay Hilscher: Not right now, I guess... I hope this works!
Sparks: You may contact us back if you face an issues.
Sparks: Is there anything else I can help you with?
Sparks: Are we still connected?

Ned, thanks for the reply. However, that doesn't seem to solve (or actually get me any closer to solving) the problem. I uninstalled and reinstalled the creative suite, but I still get the window that says that I have 30 days to activate the software. Then, the serial number that should activate it (per Sparks above) does not. This is followed by another window that says, "We are unable to activate Adobe Design Suite Standard CS3. Click the Phone Activation button to learn how to speak with one of our Customer Care representatives." After clicking the phone activation button, however, and going through that whole process, no opportunity to speak with a Customer Care representative occurs. Before being hung up on by the automated menu voice, I am directed to use the chat feature to "speak" with a representative. This is how I've come to communicate with a number of representatives today (Sunita K / Case # 0213839182; Souvik S / Case #0213841272; Naacom N / Case #0213841941; Sparks / Case # Unknown; and others) - none of whom has been able to follow through on assisting.

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You simply use CS2 regardless of what version you actually had before. That's the whole point.
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Unable to activate Adobe Creative Suite 6 due to hard disk spoilt without deactivated

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