Unable to activate CS3

I am trying to move my copy of CS3 to a new PC, but got a message saying something like "unable to activate, the server is not available now".  I had not yet de-activated the old licence and do not know whether that is the problem or whether it is another issue.
Can someone please help?
Thanks
Bob

CS3 works fine on my Windows 8 machine, and the Windows site says they're compatible. My problem activating was other software on my machine. Specifically for us, something called Net Nanny, an internet filter. Maybe McAfee or Norton would cause the same trouble? Temporarily disabling the software fixed my problem. Good luck!

Similar Messages

  • I am unable to activate an old windows copy of CS3 that I have. Did previously install it on other computers which I then failed to deactivate before discarding them. What can I do now?

    I am unable to activate an old windows copy of CS3 that I have. Did previously install it on other computers which I then failed to deactivate before discarding them. What can I do now?ACT

    why can't you install it?
    if it's because you've used your max of 2 current activations and need to deactivate (and you'll see that message if that's the problem), contact adobe support - http://helpx.adobe.com/x-productkb/global/service1.html
    otherwise, explain.

  • How to activate CS3 after HDD crash? Error 159:18, reinstalling did not help.

    I am unable to re-activate CS3 after a hard drive crash, despite complete re-installation of the software.
    I have: MacBook Pro 2008, OSX 10.6.8, CS3 Master Collection.
    I had a hard drive crash and had to restore from Time Machine. On previous occasions when that happened, I have been able to re-open and activate CS3 with no problem. This time I got "we are unable to activate Adobe CS3 MC" message, error code 159:18. I contacted Adobe by Chat, they recommended uninstalling and then re-installing CS3 from my original disks or http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
    . I did that, but I got the exact same message and error code. After that, Adobe Chat could not help and pointed me here.
    CS3 has worked fine for six years on this same laptop, even after several HDD crashes and restores from Time Machine. It does not appear to be simply a Time Machine-caused error. (Furthermore, if I startup my laptop from a cloned bootable backup external drive, CS3 still opens.)
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    do not use time machine to install adobe programs.
    uninstall everything installed using time machine, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install using the installation files.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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  • Unable to deactivate CS3 products to move to new laptop

    Can't deactivate CS3 products see chat script which was useless and a waste of time Deactivation box keeps coming back no connection but I was chatting with agent at the same time.
    Original description...
    Cannot deactivate CS3 products Photoshop and Dreamweaver. Just keeps coming back with re-try.
    Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    You are now chatting with Sweatha.
    Sweatha: Hello! Welcome to Adobe Customer Service.
    Sweatha: Hi There.
    you: Hi
    Sweatha: I understand that you are unable to activate the software.
    you: No unable to Deactivate. From the help menus deactivate just have to keep retrying. Can access Adobe website no problem as described...
    Sweatha: Thank you for the information. I will be glad to check and assist you with this issue.
    Sweatha: May I please have your email address registered with Adobe?
    you: X@y
    Sweatha: Thank you for the email address.
    Sweatha: May I know which product are you referring to?
    you: CS3 Dreamweaver and Photoshop as decribed...
    Sweatha: May I know the serial number please?
    you: Photoshop xxx and Dreameaver xxx
    Sweatha: Please follow the steps to deactivate the software.
    Sweatha: Launch the product >> You have two options: Organize and Edit>> Click on 
    Sweatha: Edit>> Help> Deactivate.
    you: PLEASE READ ORIGINAL DESCRIPTION - I have done this many times and it does NOT work... Tried Yesterday tewice and this morning. Just responds with try again.
    you: REPEAST I am connected to the internet.
    you: I have connected to the Adobe web site and obviously I am chatting here
    Sweatha: May I know which operating system are you using?
    you: Windows 7.
    Sweatha: In this case, I request you to activate the software. If you get any error in activating please let me know.
    you: IT IS ACTIVATED hence I'm trying to DEACTIVATE! How can I activate if it is already activated there is no option. Do you know these products? Your server is not working!
    Sweatha: You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.
    you: So whats the point of chat then - useless!
    you: I shall post this script in the forum so people can see how you respond Sweata.
    Sweatha: The support for CS3 is no longer available. You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.

    Hey Ned many thanks for responding. Well before I wasted more time on chat I tried and deactivated again but no success. Then pinged www.adobe.activatie.com a couple of times - tried again and hey presto it burst into life. I have a cabled network connection so don't know what happened. Tried the same with Dreamweaver as well as Photoshop CS3 and also worked. Perhaps they had a glitch with their server? Any way reinstalled - set date to 01/11/2011 for updates and now all back up and running on new computer. Well Adobe support for me was crap which is a shame when their statement on support is so positive. I've spent thousands with Adobe over the years but I'll think hard before I get spend any more unless they up their support game.

  • Can't activate CS3

    I've recently had a computer crash and had to reinstall CS3 but when I try to activate it, I get an unable to activate message with the error code 194:8 ... help please

    Exactly what Mylenium said.
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    <br> 556       ENDIF.                                                                 
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    <br>560     WHEN OTHERS.                                                             
    <br> 561   ENDCASE.                                                                   
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    Edited by: Sachin Shankarrao Dehey on Oct 20, 2010 9:03 AM

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