Unable to activate CS3
I am trying to move my copy of CS3 to a new PC, but got a message saying something like "unable to activate, the server is not available now". I had not yet de-activated the old licence and do not know whether that is the problem or whether it is another issue.
Can someone please help?
Thanks
Bob
CS3 works fine on my Windows 8 machine, and the Windows site says they're compatible. My problem activating was other software on my machine. Specifically for us, something called Net Nanny, an internet filter. Maybe McAfee or Norton would cause the same trouble? Temporarily disabling the software fixed my problem. Good luck!
Similar Messages
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I am unable to activate an old windows copy of CS3 that I have. Did previously install it on other computers which I then failed to deactivate before discarding them. What can I do now?ACT
why can't you install it?
if it's because you've used your max of 2 current activations and need to deactivate (and you'll see that message if that's the problem), contact adobe support - http://helpx.adobe.com/x-productkb/global/service1.html
otherwise, explain. -
I am unable to re-activate CS3 after a hard drive crash, despite complete re-installation of the software.
I have: MacBook Pro 2008, OSX 10.6.8, CS3 Master Collection.
I had a hard drive crash and had to restore from Time Machine. On previous occasions when that happened, I have been able to re-open and activate CS3 with no problem. This time I got "we are unable to activate Adobe CS3 MC" message, error code 159:18. I contacted Adobe by Chat, they recommended uninstalling and then re-installing CS3 from my original disks or http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html
. I did that, but I got the exact same message and error code. After that, Adobe Chat could not help and pointed me here.
CS3 has worked fine for six years on this same laptop, even after several HDD crashes and restores from Time Machine. It does not appear to be simply a Time Machine-caused error. (Furthermore, if I startup my laptop from a cloned bootable backup external drive, CS3 still opens.)
Could it be a hard disk problem, the same one that has caused previous crashes?do not use time machine to install adobe programs.
uninstall everything installed using time machine, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install using the installation files.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
Unable to deactivate CS3 products to move to new laptop
Can't deactivate CS3 products see chat script which was useless and a waste of time Deactivation box keeps coming back no connection but I was chatting with agent at the same time.
Original description...
Cannot deactivate CS3 products Photoshop and Dreamweaver. Just keeps coming back with re-try.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Sweatha.
Sweatha: Hello! Welcome to Adobe Customer Service.
Sweatha: Hi There.
you: Hi
Sweatha: I understand that you are unable to activate the software.
you: No unable to Deactivate. From the help menus deactivate just have to keep retrying. Can access Adobe website no problem as described...
Sweatha: Thank you for the information. I will be glad to check and assist you with this issue.
Sweatha: May I please have your email address registered with Adobe?
you: X@y
Sweatha: Thank you for the email address.
Sweatha: May I know which product are you referring to?
you: CS3 Dreamweaver and Photoshop as decribed...
Sweatha: May I know the serial number please?
you: Photoshop xxx and Dreameaver xxx
Sweatha: Please follow the steps to deactivate the software.
Sweatha: Launch the product >> You have two options: Organize and Edit>> Click on
Sweatha: Edit>> Help> Deactivate.
you: PLEASE READ ORIGINAL DESCRIPTION - I have done this many times and it does NOT work... Tried Yesterday tewice and this morning. Just responds with try again.
you: REPEAST I am connected to the internet.
you: I have connected to the Adobe web site and obviously I am chatting here
Sweatha: May I know which operating system are you using?
you: Windows 7.
Sweatha: In this case, I request you to activate the software. If you get any error in activating please let me know.
you: IT IS ACTIVATED hence I'm trying to DEACTIVATE! How can I activate if it is already activated there is no option. Do you know these products? Your server is not working!
Sweatha: You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.
you: So whats the point of chat then - useless!
you: I shall post this script in the forum so people can see how you respond Sweata.
Sweatha: The support for CS3 is no longer available. You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.Hey Ned many thanks for responding. Well before I wasted more time on chat I tried and deactivated again but no success. Then pinged www.adobe.activatie.com a couple of times - tried again and hey presto it burst into life. I have a cabled network connection so don't know what happened. Tried the same with Dreamweaver as well as Photoshop CS3 and also worked. Perhaps they had a glitch with their server? Any way reinstalled - set date to 01/11/2011 for updates and now all back up and running on new computer. Well Adobe support for me was crap which is a shame when their statement on support is so positive. I've spent thousands with Adobe over the years but I'll think hard before I get spend any more unless they up their support game.
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I've recently had a computer crash and had to reinstall CS3 but when I try to activate it, I get an unable to activate message with the error code 194:8 ... help please
Exactly what Mylenium said.
Make sure that you are contacting Adobe Customer Support, and not Adobe Technical Support - very important distinction here.
Good luck,
Hunt -
i am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help
Is reliance a supported carrier for the iPhone? If not, you will be unable to get facetime to activate.
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I am unable to activate Genius since upgrading to Windows 7. Prior with Vista and iTunes 9 Genius worked fine. Upgrade to Win7 and I cannot activate Genius.
It goes through step 1 fine then goes into step 2. It pops up an error message after about a minute that says "We could not complete your iTunes store request. The network connection timed out. Make sure your network connections are correct and your network connection is active, then try again".
Well, I have been trying again later for about a month all with the same error.
I have rebuilt the library--no luck.
I CAN access and download new content from the iTunes store. I just cannot activate genius.
Options?
Here is the diagnostic test result:
Microsoft Windows 7 Business Edition (Build 7600)
HP-Pavilion GC676AA-ABA m8150n
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number ECBC09B56D49EBBB
Current user is not an administrator.
The current local date and time is 2010-01-30 15:14:02.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 1f7f9cc788585092f8a4d0207622ff5d
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {87E5ED95-1C2D-4E08-B471-2D2CAE68D47A}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {EB040ABD-6DE1-4A0A-90EB-6B94ECB7CF48}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {822D4B32-268D-4D10-9127-FC7AF814ABA3}
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {FBB54D1F-6C23-41DD-957F-C801A6EB801B}
Description: Intel(R) 82566DC Gigabit Network Connection
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Sat Jan 30 14:43:12 2010
Lease Expires: Sat Jan 30 14:43:11 2010
DNS Servers: 192.168.254.254
192.168.254.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-01-30 15:12:04.I finally managed to fix this problem by removing groups of songs from my library until Genius successfully started. I started removing artists beginning with A and by the time I got down to D Genius started to work. This made me think that it was related to a specific song. However, I gradually added all of the tracks back in to my library and Genius continued to update OK!! I now have all of the same songs in the library and Genius is working fine. I have over 12000 songs in my library so it may be a bug related to the number of tracks. The downside to removing the tracks (but keeping the files) is that you lose the playcount and you have to add them to your playlists again.
Hope this helps. -
Issue:
On a vanilla installation, the sandboxed code service (e.g. SPUCHostService.exe) is started; however, SPUCWorkerProcessProxy.exe and subsequently SPUCWorkerProcess.exe fails to start.
Resolution/Workarounds attempted:
Attempted 2 different Load balancing settings – local and remote (i.e. affinity)
Ensured local computer policy on server for ‘RPC Endpoint Mapper Client Authentication’ and ‘Restrictions for Unauthenticated RPC clients’ is disabled.
Ensured following key in registry is set properly - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\RPC
Attempted to bypass SharePoint’s check for certificate revocations at crl.microsoft.com
Ensured the service account is added to the respective groups (e.g. Performance Log Users, Performance Monitor Users, IIS_IUSRS, WSS_ADMIN_WPG, WSS_WPG)
Increased limit of ‘AbnormalProcessTerminationCount’ of SPUserCodeService via Powershell
We have tried all possible workarounds from the following MSDN reference:
http://blogs.msdn.com/b/sharepointdev/archive/2011/02/08/error-the-sandboxed-code-execution-request-was-refused-because-the-sandboxed-code-host-service-was-too-busy-to-handle-the-request.aspx
ULS:
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service fe8a
Medium - - Unable to activate worker process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service fe8c
Medium - - Error activating the worker process manager instance within the worker process. - Inner Exception: System.InvalidOperationException: Unable to activate worker
process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000 at Microsoft.SharePoint.UserCode.SPUserCodeWorkerProcess.CreateWorkerProcessProxies()
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service ei0t
Medium - Process creation/initialization threw an exception. Stopping this process. "ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000"
02/21/2014 05:24:50.65 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service
fe87 Medium - - Error activating the worker process manager instance within
the worker process. - Starting worker process threw - Inner Exception: System.InvalidOperationException: Unable to activate worker process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000 at Microsoft.SharePoint.UserCode.SPUserCodeWorkerProcess.CreateWorkerProcessProxies()
Any other insights on how I can troubleshoot the issue described?
Thanks in advance!Hi ,
For resolving your issue , you can do as the followings:
1. Logged into the Web Server with the Timer Service Account.
2. Ran the powershell command to check the SID of the account running the spucworkerprocessproxy.exe:
$(Get-SPManagedAccount -Identity "THE SERVICE ACCOUNT").Sid.Value
3. Checked the registry :
HKEY_USERS\[SID OF THE SERVICE ACCOUNT]\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing\State
4. Changed the value 0x00023c00 to 0x00023e00
In addition, here are some similar posts for you to take a look at:
http://social.technet.microsoft.com/Forums/en-US/aae497df-5f0d-4f86-a724-c7b805ccd07f/sharepoint-sandboxed-code-service-troubles?forum=sharepointgeneralprevious
http://blogs.technet.com/b/operationsguy/archive/2011/01/17/sharepoint-2010-sandboxed-code-solutions-and-web-proxy.aspx
http://social.msdn.microsoft.com/Forums/en-US/c21e2c3a-a259-4d5f-8071-eff52b7bddc3/issue-sandbox-solution-too-busy-to-handle-the-request?forum=sharepointgeneralprevious
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support -
I upgrade my iPhone 3gs from 4.1 to 6.1 but i am unable to activate my phone now
I upgrade my apple iPhone 3GS IOS from 4.1 to 6.1.4 but now i m unable to activate this phone, and there is no sim card is accepting by this phone.
please help me to solve this issue as soon as possibleSounds like your iPhone was unofficially unlocked by hacking it. You need to call AppleCare, tell them you only want to know which cell carrier your iPhone is locked to and give them the model and serial number. Then contact that cell carrier and see what their official unlock policy is and if you qualify.
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I am unable to activate my iPhone 3gs after installing ios 5. please help.
hi all i have updated my iphone 3gs to ios 5 but after the upgradation i am unable to activate my phone using itunes. my itunes is unable to detect my phone and it says that the phone is nt registered. also i am unable to find my back in itunes. please tell me how to activate it or how can i get back my original factory settings. need ur help guys do suggest me something.
Hi Vivek,
I am facing this problem too.
Were you able to fix this problem.
If yes then how?? -
Unable to activate software after upgrading to Windows 8
This post contains one question.
I am unable to activate my Creative Cloud products after upgrading to Windows 8. I have used the Chat service on three separate occasions, and after the employee asks me for my e-mail and order number, determines that they are unable to provide me the instructions necessary to license or activate the software. So I must be forwarded to a special team to help me resolve this problem. During the transfer, I get cut off -- each time.
On Windows 7, I deactivated my Creative Cloud membership through Photoshop.
I upgraded to Windows 8, installing all security updates and restarting the system several times.
Now that all updates are installed, I want to re-activate my Adobe products -- but am unable to find the commands to do so.
I have logged in to Adobe Application manager, using the e-mail address and password that Adobe has in the system for my account.
How do I activate my Adobe products?Does the solution provided by customer 'kipedias' in this post http://forums.adobe.com/message/4903206#4923341 resolve the issue?
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Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!
Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!
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Unable to activate Transfer Structure for Generated Datasource in BW3.5
HI Experts,
We have a scenario where the data needs to moved from DSO A to Cube B
we have clicked the Export datasource and created 8(ODS A)
when created IP for this it gave us all selection in selection screen but we required only 3 Characters
<br> so we maintained the export datasource and saved it when we again tried to generate datasource it went to short dump
<br> with following messages:
<br> Short text of error message:
<br> Serious internal error: <br>
<br><h4> Transfer structure got deactivated and we are unable to activate it again even by RS_TRANSTRU_ACTIVATE_ALL <br>
</h2>
<br>
<br>Technical information about the message:
<br> Diagnosis
<br> A serious internal error occurred. It could not be corrected.
<br> Procedure
<br> The following information is available on this error:
<br> 1.
<br> 2.
<br> 3.
<br> 4. OSS note
<br> Check the OSS for corresponding notes and create a new problem
<br> message if necessary.
<br> Message classe...... "RSAR"
<br> Number.............. 001
<br> Variable 1.......... " "
<br> Variable 2.......... " "
<br>Source Code Extract
<br>Line SourceCde
<br> 514 IF g_subrc NE 0.
<br> 515 MESSAGE x001.
<br> 516 ENDIF.
<br> 517 * Check new version neccessary
<br> 518 l_curr_version = c_s_is_admin-odsversion.
<br> 519
<br> 520 IF l_new_version EQ rs_c_true.
<br> 521 IF i_without_versioning EQ rs_c_true.
<br> 522 MESSAGE e023 WITH c_s_is_admin-odsname_tech
<br> 523 c_s_is_admin-isource
<br> 524 RAISING no_psa_version_allowed.
<br> 525 * ELSEIF i_without_versioning EQ 'C' AND
<br> 526 * i_without_transport EQ rs_c_true.
<br> 527 *-- special handling for migration.
<br> 528 *- current system is target system no transport request
<br> 529 *- necessary if a new version is needed
<br> 530 ELSEIF i_without_versioning EQ 'C' AND
<br> 531 i_without_transport EQ rs_c_false.
<br> 532 RAISE inconsistency.
<br> 533 ENDIF. .
<br> 534
<br> 535 IF i_objtype = rsa_c_istype-data.
<br> 536 * check type of InfoSource first
<br> 537 SELECT SINGLE issrctype FROM rsis
<br> 538 INTO l_isrctype
<br> 539 WHERE isource = c_s_is_admin-isource
<br> 540 AND objvers = rs_c_objvers-active.
<br> 541 IF sy-subrc <> 0 OR l_isrctype = rsarc_c_issrctype-ods.
<br> 542 * if generated ODS InfoSource,
<br> 543 * no PSA versioning possible
<br>>>>> MESSAGE x001.
<br> 545 ENDIF.
<br> 546 ENDIF.
<br> 547 l_next_version = l_curr_version + 1.
<br>548 c_s_is_admin-odsversion = l_next_version.
<br> 549 l_transtru_odsname+13(3) = l_next_version.
<br> 550 * Don't use old progname but create new one
<br> 551 CLEAR l_progname_ods.
<br> 552 ELSE.
<br> 553 l_next_version = l_curr_version.
<br>554 ENDIF.
<br>555
<br> 556 ENDIF.
<br> 557 * set transtru_names for IDoc
<br> 558 c_s_is_admin-odsname = i_transtru_name.
<br>559 c_s_is_admin-odsname_tech = l_transtru_odsname.
<br>560 WHEN OTHERS.
<br> 561 ENDCASE.
<br> 562
Edited by: Sachin Shankarrao Dehey on Oct 20, 2010 8:59 AM
Edited by: Sachin Shankarrao Dehey on Oct 20, 2010 9:03 AMHi,
Delete all the DS and try creating from starting, to export DS, with correct selections, and then Activate the Transfer Structure..
Hope Helps,
Regards,
Laj -
Unable to activate Creative Suite 2 in Windows 7?
Unable to activate Creative Suite 2 in Windows 7.
Error message states: "The serial number you provided is not valid. Please check your serial number and re-enter it." I do have an active serial number and when talking to the tech, he stated that it did activate but my computer shows it isn't valid? I was told that Creative Suite 2 is not compatible with Windows 7. The program is 4 years old and was very expensive. I do not want to invest in a new upgrade so how do I solve my problem?For the love of....did you bother to even look one or two posts above or below this one?
The same argument you use are just as invalid as they are in the other thread.
http://forums.adobe.com/thread/732034?tstart=0
Bob -
I dont know why but ever since I updated my iphone 3gs 16GB to the new 5.1.1 firmware I am unable to activate it with any sim, so is there any way to fix this please? Is there a solution to activating my Iphone 3gs on this firmware? I purchase this iPhone from USA and Im using it in India. Please help me...
This means the iPhone was hacked to be unlocked. The 3GS was not sold in the US as officially unlocked.
Restoring an iPhone with iTunes that was hacked to be unlocked or installing a firmware update on an iPhone that was hacked to be unlocked re-locks the iPhone to the carrier the iPhone was sold as carrier locked when new. In this case, re-locked with ATT.
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