Unable to activate CS5

One of the two computers I had installed CS5 on had a power supply failure.
While waiting on a new power supply, I installed the program on an alternate computer.
As soon as the power supply arrived, I started Photoshop and deactivated the suite. I then uninstalled the program completely from the desktop computer.
I thought that would resolve the issue and it has not.
I'm not sure what I can do at this point and look forward to your response.
Thank you, Robin Anne Frasieur
[email protected]

Call support to reset activations.
Mylenium

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My desktop was stolen and my laptop hard drive failed, now I cannot activate cs5 on a new computer, what are my options?

Someone robbed my apartment and made off with my imac. I filed a report with the police and insurance bought me a new one. Around the same time the laptop I use crashed. I has installed cs5 on both of these computers. I was able to activate cs5 on my new desktop, I'm guessing because I backed up my account on an external hard drive, but since the laptop crashed and was fixed I'm unable to activate cs5 again (the message claims I've activated cs5 on too many computers).The hard drive in the laptop was replaced. How can I reinstall cs5 on my laptop?

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues involving inaccessible machines.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

We are unable to activate your CS5.5 Design Premium

Hello,
I'm unable to activate my CS5.5 product and getting the error as "We are unable to activate your CS5.5 Design Premium" and later it says Please connect to Internet. I tried all the possible steps mentioned in this forum and also followed the steps mentioned under this below document:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
I'm in Home netwok, firewall is disabled, no anti-virus.
Creating a new Admin account is the only option?
System Info: Mac OSX 10.5.8 core 2 duo
My serial key is correct.
Any further suggestions?? Please help!
Thank you.

Hello,
I too had the same issue and tried all the steps mentioned in the above document. But it failed. I contacted my IT guy who informed that there is no firewall enabled in the modem. I'm using a home pc.
Lately, I contacted your support team who performed the same steps again and did not resolve the issue. Finally one guy said do something called selective startup on my Windows 7. I'm uneasy with this. He said that it is a part of their troubleshooting steps and can enable them back. I said okay and did it which did not resolve this issue. At last he said to create a new admin account!!! I was not at all satisfied with this resolution but yes I did and it did work! But I'm greatly confused. What could have been the issue? I don't want to create a new account everytime I face this issue. So any possible reasons other than which are mentioned in the document?
TY!
Mr. Lowell

Can't activate cs5 cause, keeps telling me unable to connect to internet, although am connected

can't activate cs5 cause, keeps telling me unable to connect to internet, although am connected, any help please ?

it's a downloaded file. When i failed to activate it, i tried it trial bs it's expired and i wanna activate it . The serial number is right but it keeps telling me unable to connect to internet :s :s

Unable to activate product

When I attempt to activate our Creative Cloud access, I receive this error message:
Unable to activate Creative Cloud
Product activation is required to use this product
You must have a working internet connection to activate this product. Please check your connection settings and choose TRY AGAIN.
I have checked the internet connection and I'm able to go anywhere on the Internet that I want to. I'm using a Mac computer. Please help me!

sign out and then back in to your cc app using your subscription id, Sign out, Sign in | Creative Cloud Desktop app
if you continue to see the same error after doing that, Sign in, activation, or connection errors | CS5.5 and later

Cannot activate CS5 subscription edition

I have installed CS5 subscription edition on my computer and then used the 30 day free trial. That has now run out, so I have been trying to activate my program now using my serial number, but I keep on getting the message "Activation failed...we are unable to activate your product at this time"
I have tried asking for help on Adobe support, but have not had an answer, and I have spent over an hour waiting on hold on the phone, and haven't been able to speak with anyone. Can someone please help me as to what I am doing wrong? I urgently need to get my program up and running.

Hey LC34,
Don't get your hopes up. Here's what you got to look forward to.
1) OCT 14th ---I tried to renew my subscription after using CS5 for 4 months----Adobe led me through the signup again.
I had to put in all my details including credit card in. I recieved and email with a NEW CS4 password. Adobe thought I was someone else.
2) CS5 programs were asking for the password ---CS4 password does not word because it has letters in it and CS5 only takes numbers
3) I emailed esellerate asking for the password -----no response
4) I emailed adobe support asking for password -----no response
5) Phoned Adobe support - 25 mins later someone from the phillipines answered and couldn't understand what I was talking about . I spent almost an hour in total just trying to get the guy to understand what was wrong -----It's pretty hard to misunderstand ---"Wheres my CS5 subscription password" he told me he would 'ESCELLATE' it to smarter guys and they would send me an email.
6) After waiting for almost a week for an email, I phoned again, only to be told they will have to 'escalat'e it again. I asked asked 5 times in 5 different ways for a time line on the response. He didn't give me one --another 52mins down the drain.
7) a few days later I got an automated response asking for a screen shot of my problem. I emailed back a rather abusive letter asking for either --- a password or --- a cancelled subscription.
8) tonight - NOV 16th 11.30pm ----another 3 days went by, and low and behold they tell me they have patch the CS5 password to the CS4 password account and it should be fixed. I find it hard to believe you can patch something that doesn't exist to something else, so I did the next best thing and tried the old CS5 password and surprise of all suprises......... it did'nt work.
9) also tonight NOV 16th 11.33pm ----sent screen capture of the password message with another abusive and now derogatory letter asking for the cancellation of my subscription and my money back.
So I hope your business isn't insolvent by the time you get to sort your stuff out.

I am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help

i am located in india, using reliance gsm network on my iphone 4, however i was unable to activate facetime on my iphone 4. please help

Is reliance a supported carrier for the iPhone? If not, you will be unable to get facetime to activate.

Unable to activate Genius

I am unable to activate Genius since upgrading to Windows 7. Prior with Vista and iTunes 9 Genius worked fine. Upgrade to Win7 and I cannot activate Genius.
It goes through step 1 fine then goes into step 2. It pops up an error message after about a minute that says "We could not complete your iTunes store request. The network connection timed out. Make sure your network connections are correct and your network connection is active, then try again".
Well, I have been trying again later for about a month all with the same error.
I have rebuilt the library--no luck.
I CAN access and download new content from the iTunes store. I just cannot activate genius.
Options?
Here is the diagnostic test result:
Microsoft Windows 7 Business Edition (Build 7600)
HP-Pavilion GC676AA-ABA m8150n
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number ECBC09B56D49EBBB
Current user is not an administrator.
The current local date and time is 2010-01-30 15:14:02.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 1f7f9cc788585092f8a4d0207622ff5d
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {87E5ED95-1C2D-4E08-B471-2D2CAE68D47A}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {EB040ABD-6DE1-4A0A-90EB-6B94ECB7CF48}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {822D4B32-268D-4D10-9127-FC7AF814ABA3}
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {FBB54D1F-6C23-41DD-957F-C801A6EB801B}
Description: Intel(R) 82566DC Gigabit Network Connection
IP Address: 192.168.254.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.254.254
DHCP Enabled: Yes
DHCP Server: 192.168.254.254
Lease Obtained: Sat Jan 30 14:43:12 2010
Lease Expires: Sat Jan 30 14:43:11 2010
DNS Servers: 192.168.254.254
192.168.254.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-01-30 15:12:04.

I finally managed to fix this problem by removing groups of songs from my library until Genius successfully started. I started removing artists beginning with A and by the time I got down to D Genius started to work. This made me think that it was related to a specific song. However, I gradually added all of the tracks back in to my library and Genius continued to update OK!! I now have all of the same songs in the library and Genius is working fine. I have over 12000 songs in my library so it may be a bug related to the number of tracks. The downside to removing the tracks (but keeping the files) is that you lose the playcount and you have to add them to your playlists again.
Hope this helps.

SharePoint Foundation Sandboxed Code Service - Unable to activate worker process proxy object within the worker process

Issue:
On a vanilla installation, the sandboxed code service (e.g. SPUCHostService.exe) is started; however, SPUCWorkerProcessProxy.exe and subsequently SPUCWorkerProcess.exe fails to start.
Resolution/Workarounds attempted:
Attempted 2 different Load balancing settings – local and remote (i.e. affinity)
Ensured local computer policy on server for ‘RPC Endpoint Mapper Client Authentication’ and ‘Restrictions for Unauthenticated RPC clients’ is disabled.
Ensured following key in registry is set properly - HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\RPC
Attempted to bypass SharePoint’s check for certificate revocations at crl.microsoft.com
Ensured the service account is added to the respective groups (e.g. Performance Log Users, Performance Monitor Users, IIS_IUSRS, WSS_ADMIN_WPG, WSS_WPG)
Increased limit of ‘AbnormalProcessTerminationCount’ of SPUserCodeService via Powershell
We have tried all possible workarounds from the following MSDN reference:
http://blogs.msdn.com/b/sharepointdev/archive/2011/02/08/error-the-sandboxed-code-execution-request-was-refused-because-the-sandboxed-code-host-service-was-too-busy-to-handle-the-request.aspx
ULS:
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service              fe8a
Medium               - - Unable to activate worker process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service              fe8c
Medium               - - Error activating the worker process manager instance within the worker process. - Inner Exception: System.InvalidOperationException: Unable to activate worker
process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000     at Microsoft.SharePoint.UserCode.SPUserCodeWorkerProcess.CreateWorkerProcessProxies()
02/21/2014 05:24:50.64 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service              ei0t
Medium               - Process creation/initialization threw an exception. Stopping this process. "ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000"
02/21/2014 05:24:50.65 SPUCHostService.exe (0x0230) 0x0F74 SharePoint Foundation Sandboxed Code Service
fe87                Medium               - - Error activating the worker process manager instance within
the worker process. - Starting worker process threw - Inner Exception: System.InvalidOperationException: Unable to activate worker process proxy object within the worker process: ipc://38432b45-2f32-4926-ade2-ef53ae1cd501:7000     at Microsoft.SharePoint.UserCode.SPUserCodeWorkerProcess.CreateWorkerProcessProxies()
Any other insights on how I can troubleshoot the issue described?
Thanks in advance!

Hi ,
For resolving your issue , you can do as the followings:
1. Logged into the Web Server with the Timer Service Account.
2. Ran the powershell command to check the SID of the account running the spucworkerprocessproxy.exe:
$(Get-SPManagedAccount -Identity "THE SERVICE ACCOUNT").Sid.Value
3. Checked the registry :
HKEY_USERS\[SID OF THE SERVICE ACCOUNT]\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing\State
4. Changed the value 0x00023c00 to 0x00023e00
In addition, here are some similar posts for you to take a look at:
http://social.technet.microsoft.com/Forums/en-US/aae497df-5f0d-4f86-a724-c7b805ccd07f/sharepoint-sandboxed-code-service-troubles?forum=sharepointgeneralprevious
http://blogs.technet.com/b/operationsguy/archive/2011/01/17/sharepoint-2010-sandboxed-code-solutions-and-web-proxy.aspx
http://social.msdn.microsoft.com/Forums/en-US/c21e2c3a-a259-4d5f-8071-eff52b7bddc3/issue-sandbox-solution-too-busy-to-handle-the-request?forum=sharepointgeneralprevious
I hope this helps.
Thanks,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

Unable to load CS5.5 on my 10.9.5 iMac

Unable to load CS5.5 on my 10.9.5 iMac window pops when I try to open 'Could not initialize Photoshop because the disk is not available'. This is a Student and Teacher copy. Can someone help me with this?

It is not clear if you understand what that message is indicating. It is telling you that you need to identify the older version of whatever CS5.5 upgrade you are installing to prove that you qualify for the upgrade. This could be CS5, CS4, etc.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still

I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess

In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input

I upgrade my iPhone 3gs from 4.1 to 6.1 but i am unable to activate my phone now

I upgrade my apple iPhone 3GS IOS from 4.1 to 6.1.4 but now i m unable to activate this phone, and there is no sim card is accepting by this phone.
please help me to solve this issue as soon as possible

Sounds like your iPhone was unofficially unlocked by hacking it. You need to call AppleCare, tell them you only want to know which cell carrier your iPhone is locked to and give them the model and serial number. Then contact that cell carrier and see what their official unlock policy is and if you qualify.

I am unable to activate my iPhone 3gs after installing ios 5. please help.

hi all i have updated my iphone 3gs to ios 5 but after the upgradation i am unable to activate my phone using itunes. my itunes is unable to detect my phone and it says that the phone is nt registered. also i am unable to find my back in itunes. please tell me how to activate it or how can i get back my original factory settings. need ur help guys do suggest me something.

Hi Vivek,
I am facing this problem too.
Were you able to fix this problem.
If yes then how??

Unable to activate software after upgrading to Windows 8

This post contains one question.
I am unable to activate my Creative Cloud products after upgrading to Windows 8. I have used the Chat service on three separate occasions, and after the employee asks me for my e-mail and order number, determines that they are unable to provide me the instructions necessary to license or activate the software. So I must be forwarded to a special team to help me resolve this problem. During the transfer, I get cut off -- each time.
On Windows 7, I deactivated my Creative Cloud membership through Photoshop.
I upgraded to Windows 8, installing all security updates and restarting the system several times.
Now that all updates are installed, I want to re-activate my Adobe products -- but am unable to find the commands to do so.
I have logged in to Adobe Application manager, using the e-mail address and password that Adobe has in the system for my account.
How do I activate my Adobe products?

Does the solution provided by customer 'kipedias' in this post http://forums.adobe.com/message/4903206#4923341 resolve the issue?

TS2755 Hi, I have been unable to activate my message and FaceTime. Each time I try, I get an error message saying my username or password is incorrect. But that is the same apple id I use in the App Store, and for my iCloud. What could be wrong?

Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

Unable to activate CS5

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