Unable to activate Photoshop CS3

I am trying to activate Photoshop CS3.  It has been some time, but I think my last computer with the program installed suffered a hard drive crash, so I was not able to deactivate the license before it was re-imaged.  When I try to use the activation built into the program, I just get an error that there is no connection (I tried both over our network and with a mi-fi card).  I tried to activate by phone, and I just got a non-specific error that activation failed. 
The only options support gave me were chat (which is not available) and the forums.
Any ideas? 

You probably want to move this to the Photoshop forum rather than the Digital Editions one.
Meanwhile, you could try Live Chat and see if they are less unhelful: http://www.adobe.com/support/chat/ivrchat.html

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