Unable to activate software after upgrading to Windows 8

This post contains one question.
I am unable to activate my Creative Cloud products after upgrading to Windows 8. I have used the Chat service on three separate occasions, and after the employee asks me for my e-mail and order number, determines that they are unable to provide me the instructions necessary to license or activate the software. So I must be forwarded to a special team to help me resolve this problem. During the transfer, I get cut off -- each time.
On Windows 7, I deactivated my Creative Cloud membership through Photoshop.
I upgraded to Windows 8, installing all security updates and restarting the system several times.
Now that all updates are installed, I want to re-activate my Adobe products -- but am unable to find the commands to do so.
I have logged in to Adobe Application manager, using the e-mail address and password that Adobe has in the system for my account.
How do I activate my Adobe products?

Does the solution provided by customer 'kipedias' in this post http://forums.adobe.com/message/4903206#4923341 resolve the issue?

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Hi:
Did you install the W8.1 graphics driver from your notebook's support and driver page?
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> Is it simply a matter of installing the Lenovo system update program and letting it pull in the appropriate drivers and utilities
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After upgrading to Windows 8.1 firefox longer works. I got it to load but screen is either blank or doesn't go to target address

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Hello,
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Hi @Jayesh_Bhadja ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-6165tx Notebook and the Wireless keyboard not working correctly. Here is a link to troubleshoot the keyboard.
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Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Ethernet LAN not working after upgrading to windows 8.1

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Hi,
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hi amardoukhi,
Welcome to the Forums.
Your issue might be similar to this thread. Try the solution that was posted to rollback to an older driver version.
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   - Link to picture
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Regards
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Hi, After upgrading to windows 8.1 from windows 8 i am experiencing major problems , loss of internet connectivity for no reason both I.E. and G/CHROME are now taking an age to open there are no virus issues as far as i can see.
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I would apprieate any help or advice thanks

Hi @BMATH
Thank you your query.
I understand that after updating to Windows 8.1 about every 6 weeks you loose wireless connectivity for no reason and the web pages are very slow to open. If you uninstall and reinstall Windows 8.1 it works fine again for about the same amount of time. You have done this about 4 times with the same result each time.
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Microsoft Malicious Software Removal Tool
Microsoft Safety Scanner
After updating to Windows 8.1 have you checked for Windows updates?
Have you ran HP Support Assistant ?
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If the issue should remain please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

SSL Error after upgrading to Windows 8.1

After upgrade my Windows 8 to Windows 8.1, I got this SSL Error when I tried to go to "https://google.com":
http://i.stack.imgur.com/2kaXO.png
...and this in IE: http://i.stack.imgur.com/7Gxbw.png
I have did some research and tried to change my system time up to date, reset my modem and use wireshark to see if anybody is tracking my network, but none of them seem to be the problem.
Anyone can help me? Thanks a lot...
EDIT: I have checked my browsers and just figure out that every connection from my computer is not able to connect to any SSL connection, for example Yahoo Messenger login. I'm thinking my computer SSL Certificate got serious problem, is
there anyway to "reset" it?

Hi,
For the issue, it can happen for a wide variety of reasons.
I suggest we try the following methods to narrow down the issue.
Method 1.
Clear the Secure Sockets Layer (SSL) state:
In Internet Explorer, click Tools, and then click Internet Options.
Click the Content tab, and then click Clear SSL state.
Method 2.
Press Win+X, and then click Command Prompt(Admin).
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Method 3.
Press Win+R, type regedit in the box, and then press ENTER.
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HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl
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If the issue persists, I suggest you reinstall the IE to check the result.
Hope these could be helpful.
Regards,
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Networking Issues after Upgrading to Windows 8.1

I have a Windows 8 desktop PC that is working fine with my network. I can browse the Internet fine using all major browsers etc. After upgrading to Windows 8.1 through the Windows Store I noticed that my wired networking was not working correctly.
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IE11 gives me the error "This page can't be displayed, make sure the web address is correct" and other browsers give a similar error. I normally have to refresh 2-3 times to get a new page to load, sometimes even more. Everything works
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I thought this might be a driver issue with the two on-board Marvell wired network adapters. I wasn't able to rollback the driver to older versions I found on the Internet. I then purchased another network card, Intel Desktop gigabit and the
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HI,
Since this issue only occurred in the your desktop PC, and many network adapters you tried, failed, thus I think maybe we should focus on the model of your desktop PC, I suggest you update the BIOS and chipset from the manufacture to improve
the performance of win8.1.
Please also test this issue in safe mode with networking.
Please refer to:
Windows Startup Settings (including safe mode)
http://windows.microsoft.com/en-in/windows-8/windows-startup-settings-including-safe-mode
I’d like to share the following article with you:
Wired and wireless network problems
http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-81&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
Regards,
Yolanda
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
The issue occurs in safe mode as well under Windows 8.1. The motherboard is an Asus P5B Premium, however it works on Windows 8. How would I update the chipset when booted into Windows 8.1? In Device Manager it wasn't allowing me to update
the network drivers as they were newer versions already installed.
Edit: I also installed at Intel Chipset Device software dated 8/8/2013 with version 9.4.0.1026 and the issue still occurs. I am also running the latest BIOS that is available.

WPA security Types are missing after upgrading to Windows 8.1

After upgrading from Windows 8 Pro 64bit to Windows 8.1 Pro 64bit on my Sony Vaio Duoe 13, I could not find WPA security type while configuring Wireless network manually. (only WPA2 and 802.1X are available).
I have done a lot of troubleshootings like
1-Reinstall Wirless original driver
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Is there any way to add WPA to the security type?

Yes! It works!
To recap : My laptop has an Atheros AR9002WB-1NG adapter, windows 8.1. Even when it had windows 8, it was unable to connect, but unlike now, I didn't look closely enough about the type of network. Originally I thought it was
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8) Do the same at the next screen. Edit Network settings > change all the parameters that you can, to match the requirement. My university tech support has a detailed document listing the options to choose, usually for windows 7, or even windows 8. get
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Don't exit this yet.
14) Now click the connection icon, and connect to the network. It will ask you the username and password in a different style, that was my clue something was different this time.
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In order that you're not put through this ordeal again, export the profile safely to a file. Again, the profile name in quotes.
17) Wonder why microsoft makes things difficult for us!

No Audio Output after Upgrading to windows 7; Soundblaster Card is installed

After upgrading to Windows 7 Ultimate (64-bit), I found that my speakers (which are built into my HP w2207 monitor) are not recognized. In the notification area I have the speaker with a red x in it, and it says “No Audio Output Device is installed”.
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I also tried downloading various files from the Creative site, but it’s not clear which one to use, and the 4 or 5 different ones I tried (including their recommended beta version for Windows 7), when each of them opens it says it can’t find any supported devices.
Suggestions? Thanks!
This question was solved.
View Solution.

Hi,
"If the driver is a previous revision install it using the TROUBLESHOOT COMPATIBILITY tool that is part of the Windows 7 OS.
To use the tool, uninstall any drivers for the sound card you show listed in Control Panel/Programs/Uninstall Programs  list.  Delete the Device from Device Manager.
Download the revision of the driver from www.creative.com  website to a folder you've created and placed on your desktop.
After the driver is downloaded, navigate to the "setup.exe" of the driver and Right Click - select Troubleshoot Compatibility  ----
Let the compatibility tool select a possible solution then use its suggestion of TRY RECOMMENDED WINDOWS SETTINGS, if it does not find a solution it will submit only CUSTOMIZE SETTINGS and let you install it as you designate."
The preceding information comes from a Microsoft Windows 7 forum regarding an issue similar to yours.
the information you provided did verify that it is a sound blaster XiFi Extreme card as checked against the Vendor / Device list.
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Driver for the ethernet controller on a HP Pavillion P600000 Series desktop after upgrading to Windows 7 Enterprise?

After upgrading from Windows 7 Home Premium to Windows 7 Enterprise (x64) Service Pack 1 (build 7601), I cannot find working drivers for my ethernet controller. The desktop is a HP Pavillion, Model
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The original driver (according to HP's site) is a Realtek PCIe Family networking controller, Version:7.26.902.2010 Rev. A.
I tried contacting HP, but apparently I voided their warranty once I upgraded to Windows 7 Enterprise. I do not have a support plan with Microsoft because the operating system was purchase through TechSoup (nonprofit). I greatly appreciate your help;
let me know if you need more information.

On Fri, 15 Jul 2011 21:36:53 +0000, microsoft_questions wrote:
After upgrading from Windows 7 Home Premium to Windows 7 Enterprise (x64) Service Pack 1 (build 7601), I cannot find working drivers for my ethernet controller. The desktop is a HP Pavillion, Model No. p6710f. I located the drivers on HP's website <http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-89905-1&cc=us&dlc=en&lc=en&os=4063&product=5049513&sw_lang=>,
but Windows 7 Enterprise is not listed as compatible. Compatibility list:
Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit),
Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit)
Windows 7 Ultimate and Enterprise are essentially the same with regard
to their software. Only the license is different. So if it's
compatible with Ultimate, it's also compatible with Enterprise.
Ken Blake, Microsoft MVP

Unable to activate software after upgrading to Windows 8

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