Unable to add any site to bookmarks toolbar (it is displayed but empty!)

It is possible to display or hide the Bookmarks Toolbar (Menu/View/Toolbars/Bookmarks Toolbar) - but when displayed it is an empty grey bar. It is not possible to drag favicons from the navigation panel to the toolbar - the 'not allowed icon' (circle with diagonal bar) is displayed.
If the Bookmarks Toolbar is accessed from the Bookmarks Button (Bookmarks/Bookmarks Toolbar) three items are shown - 'Most Visited'; 'Getting Started' and 'Latest Headlines' - so why don't these appear on the enabled toolbar?

Hi,
See if the foll notes are useful ;
Note 1084408 - Attachments from catalog not saved in shopping cart
Note 1160046 - Error on clicking notes and attachment link
Note 1146769 - Addition of Notes and Attachment fields for Shopping cart
Note 891728 - Order external staff: Attachments not copied in classic scen
Note 1057932 - FAQ: Atachment transfer to backend, Required Configurations
Note 916347 Transfer shopping cart with internal attachments
Note 989184 Transferred shopping cart with internal attachments
Note 550071 FAQ: EBP - Shopping Cart
Note 1004196 Note for Virus scan of Attachments
If these notes are not  useful,pl run program REPAIR_BDS_OC1 in Txn SE38 once and check.
BR,
Disha.
Do reward points for  useful answers.

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